Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,900 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
We had a mechanic issue while traveling with our dogs in Jeep. Arron and Anthony were very helpful and got us done quickly . When we purchase our next jeep we will definitely try them Jeep. Arron and Anthony were very helpful and got us done quickly . When we purchase our next jeep we will definitely try them More
This was a follow up visit for a part that had to be ordered and had to wait for it to be delivered to the dealership. The sales agent that helped me was very, very kind and knowledgeable. He got me in ordered and had to wait for it to be delivered to the dealership. The sales agent that helped me was very, very kind and knowledgeable. He got me in and out as quickly as he said he would, it was a great experience. More
The person over service is very kind and patient. He gets things done. John Cherry has been very patient and understanding to work with. Dale could not be any more helpful. He also been there for me. He gets things done. John Cherry has been very patient and understanding to work with. Dale could not be any more helpful. He also been there for me... Ronald E Allen More
Scheduled appointment for a recall the parts were ordered and a date was set. I arrived and was attended to without any issues. I was told that the repair would take an hour or so. The repair was done prompt and a date was set. I arrived and was attended to without any issues. I was told that the repair would take an hour or so. The repair was done promptly and in less than an hour. More
When you call they get you too the right department. You always get and quick assessment. You always get and quick assessment. More
When I pulled up I wasn’t greeted with a cheery greeter like at Toyota service center. No one even told me where to go when I got there, I had to ask another customer where to go. After I was acknowledged like at Toyota service center. No one even told me where to go when I got there, I had to ask another customer where to go. After I was acknowledged I was treated fairly and the guy went above and beyond for me. I wasn’t impressed by the mechanics. I was taken back by the guy that I filled paperwork out with and both times there was only one person working on cars. The girl that took my keys from me at the beginning was on her phone after it slowed down and didn’t even acknowledge me after that. Must have been something real important to be on her phone while working. Customers should come first. Was impressed and I hope I don’t have to come back for anything. More
They were fast to get me going. Had a msg from chrysler to get resolved. Had a msg from chrysler to get resolved. More
Came in for an oil change. Had an appt for 10:00 am. At 11:15 my car had not been touched and there was 2 cars still ahead of me. Couldn’t wait any longer had to leave. I w Had an appt for 10:00 am. At 11:15 my car had not been touched and there was 2 cars still ahead of me. Couldn’t wait any longer had to leave. I will not continue my association with this dealership. Alvin Richson More
Team is always been great and excellent customer service Always polite and professional Please extend my thanks to everyone Always polite and professional Please extend my thanks to everyone More