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Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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You call you give them your number you’re supposed to receive a call back and you don’t. once you arrive, you only got one service Director helping in the rest or ignoring you. receive a call back and you don’t. once you arrive, you only got one service Director helping in the rest or ignoring you. More
Excellent service from this dealership! Purchased 2 jeeps from the same awesome salesman! The service department is extremely knowledgeable and very helpful! Purchased 2 jeeps from the same awesome salesman! The service department is extremely knowledgeable and very helpful! More
I had problems with my Air Conditioning. It would sometimes work and sometimes it would not work. The car went into the Kissimmee Dealer where I lived and where I purchased the car a numbe It would sometimes work and sometimes it would not work. The car went into the Kissimmee Dealer where I lived and where I purchased the car a number of times for this problem. They never were able to fix the problem. After moving to Ocala I started using Phillips. It did have to go in twice but they were able to finally fix the problem. The A/C has worked properly since their repair. I find them easy to deal with, honest and able to maintain the vehicle properly. A great dealer and a Hugh improvement over the Kissimmee dealer! More
I would highly recommend the service center at Phillips. I dealt with Jeremy Ulecki as the service advisor and he was wonderful. He stayed in communication with me on the diagnosis of the issues with my 201 I dealt with Jeremy Ulecki as the service advisor and he was wonderful. He stayed in communication with me on the diagnosis of the issues with my 2014 Ram Longhorn, which is a company vehicle. We dropped the truck off and had the results of the diagnostic the same day, along with the options for repair. We chose to have the engine replaced and the truck runs like a brand new vehicle now. I was unable to make it before the 5:30pm closing time to pick the vehicle up and I needed it the next day for one of my technicians to drive. After speaking with him and the cashier, they allowed us to pay for the repair over the phone and allow us to pick up the vehicle after hours. They were very accommodating to our needs and, as a local business that has quite a few Rams in our fleet, I won’t hesitate to take any other vehicles here. Again, the gentleman handling our service was Jeremy Ulecki… give that man a raise! More
My service representative was not only friendly but forthcoming and helpful in answering questions I had about my truck service. forthcoming and helpful in answering questions I had about my truck service. More