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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
2,872 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 2,872 reviews

July 25, 2023

You call you give them your number you’re supposed to receive a call back and you don’t. once you arrive, you only got one service Director helping in the rest or ignoring you. More

by zbarbour.zb
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Aaron
Jul 29, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

Jul 29, 2023 -

zbarbour.zb responded

(we can check our system and review your deal) what deal? This is an automatic response system. Your customer service is weak. This is the 2nd time I used this location, any other time I go to Inverness, in both occasions I was ignored. Aaron was left holding the ball and he turned out to be very nice. Signed Retired SMSgt Zola Barbour

July 24, 2023

Excellent service from this dealership! Purchased 2 jeeps from the same awesome salesman! The service department is extremely knowledgeable and very helpful! More

by TRSTEGGALL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Jul 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

July 23, 2023

Fast service easy pickup and drop off job was done faster than I expected it to be More

by LANEPETROSKI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Now sure who help me
Jul 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

July 23, 2023

I had problems with my Air Conditioning. It would sometimes work and sometimes it would not work. The car went into the Kissimmee Dealer where I lived and where I purchased the car a numbe More

by MIKEZADAROSNI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Worked with Service Department
Jul 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Mike, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

July 23, 2023

The service department is friendly and I have received prompt service on my visits to the dealership. More

by ANIC328
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Derek Cummings
Jul 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

July 22, 2023

Jeff is very courteous and one of the main reasons I come back for regular oil change. The work was done very quickly as well ! More

by doug.santaniello
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeffery
Jul 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Doug, for the kind words for Jeff and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

July 22, 2023

Service Writer and Service Manager very courteous, and answered all my questions. I will certainly recommend Philip's to my friends. More

by bargecanaljoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
Jul 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

July 22, 2023

I would highly recommend the service center at Phillips. I dealt with Jeremy Ulecki as the service advisor and he was wonderful. He stayed in communication with me on the diagnosis of the issues with my 201 More

by Josh C. - Superior Services of Central Florida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
Jul 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Josh, for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad to hear that Jeremy was able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

July 22, 2023

Friendly and fast service is the name of their game. They did everything I asked and offered nothing more. Thanks y'all! More

by csmitwelter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 22, 2023

My service representative was not only friendly but forthcoming and helpful in answering questions I had about my truck service. More

by Duane Weis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Jul 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, Duane, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

Jul 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Duane, for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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