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Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Feel like I was lied to and tried to be overcharged because they told me $2,200 for my repairs but then I ended up with it for $765 in a different place so I feel like they're overcharging for no reaso because they told me $2,200 for my repairs but then I ended up with it for $765 in a different place so I feel like they're overcharging for no reason give them a negative never return again with my vehicle More
No one called me to tell me my vehicle was ready I had to call two times to get ahold of someone for them to say it was even ready. None of my concerns were addressed and previously they’ve given me the run call two times to get ahold of someone for them to say it was even ready. None of my concerns were addressed and previously they’ve given me the run around as well. Very stressful dealership. More
I’ve had a tpms issue since buying my truck . It’s been lift with 37s since 1st week owning it’s been in a couple times about tpms system now all a sudden refuse to work on the truck claiming tru It’s been lift with 37s since 1st week owning it’s been in a couple times about tpms system now all a sudden refuse to work on the truck claiming truck is to big. Even though it’s always had the 6in lift something you can even get installed at the dealer. Had a part in headliner break and didn’t want to cover it under warranty saying was tampered with which it was not. Some simple snap clips broke but wanted to charge me 4500$ for something so simple. I’ve bought a few trucks from ram. This will be my last. I will not buy another. More
Had a reoccurring problem with ac unit. problem was diagnosed and prt has been ordered. Appointment. scheduled to complete repair. UPDATED 7/28 Went back 7/28 to have compressor repla problem was diagnosed and prt has been ordered. Appointment. scheduled to complete repair. UPDATED 7/28 Went back 7/28 to have compressor replaced. Was told it was a different issue and problem was fixed. it took over 4 hours to get my shuttle back to the dealership (with no communication as to when the shuttle would pick me up) and when I got there, the problem WASN't Solved anyway - wasted day. Not first time I have had issues with the service dept/shuttle. More
They were prepared for my arrival based upon our scheduled appointment. I was greeted and thanked. I was given a description of the vehicle and then offered to test drive. They did not hassle me but scheduled appointment. I was greeted and thanked. I was given a description of the vehicle and then offered to test drive. They did not hassle me but worked with me to meet my needs. The paperwork for purchase was smooth and explained very well. Despite my being there until closing, I never felt rushed Orleans that I was 'holding' anyone up. Everyone was a pleasure to work with. More
Came in for an oil change. Had a great experience starting with the Service Advisor Derek Cummings. Car was finished in a timely manner. Had a great experience starting with the Service Advisor Derek Cummings. Car was finished in a timely manner. More
Love our new edition! ! Philips Chrysler made our purchase smooth quick and fun!!! No hard sales, no bad vibes. Most pleasant auto purchase ever!! Marcus and Ken are inform ! Philips Chrysler made our purchase smooth quick and fun!!! No hard sales, no bad vibes. Most pleasant auto purchase ever!! Marcus and Ken are informative, knowledgeable sincere and friendly!! Would ABSOLUTELY come back for future purchases!! More