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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
3,037 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,037 reviews

December 20, 2023

Always friendly and helpful. I wish Chrysler jeep would offer oil change packages especially to people who bought there More

by bacs17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service dept folks
Dec 21, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

December 19, 2023

My rep was very helpful and worked hard to resolve the extended warranty issues. He also made it possible for me to contact him easier. I would definitely use this dealership again. More

by RIJOSERICA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

December 18, 2023

Since Sept 28, 2023, I have had my 2017 Jeep Grand Cherokee in numerous times, and I STILL have the same code showing on my dash. Almost 3 months and the issue is not resolved!! This is NOT what I c More

by VDEYOT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Derrick
Dec 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

December 17, 2023

I had an urgent need to get my vehicle in because the battery was failing. The service team did a great job getting me in and getting the issue resolved quickly. I bring in my vehicle regularly for servi More

by PUNDERWOODRN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 17, 2023

They scheduled the work and had a loaner vehicle waiting. The work was performed very fast with no problems. More

by JAAIRBOAT
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Gabby
Dec 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gabby met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 15, 2023

Brought 2016 jeep wrangler in for over heating, They took heads off stripping bolts and said not their fault, then said new engine, then charged for 2 heads and labor on what did not work. Now electric More

by cosmoeasterly
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Gary winkler jim
December 15, 2023

Poor customer service, poor communication, poor coordination between parts department and service department. Good reasons to seek service elsewhere. More

by Colt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Dec 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

December 14, 2023

Took my new car in for its first oil change and tire rotation and they service the vehicle and addressed all of my concerns and answered all of my questions. They did an excellent job at check in and m More

by sbgiambrone
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

December 11, 2023

When I recently went to Phillips Chrysler for my Pacifica appointment upon arrival I was quickly checked in and referred to service advisor Jeff Smith. We discussed what I needed done to my mini van and he q More

by REEVESWIM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeffery Smith, service department
Dec 11, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for Jim and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 11, 2023

No matter the service I need or the time I arrive, they always get me in and finished the same day, unless they have to order parts. I always get great service with a smile. They have become my favorite CJ More

by texasbassman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Cumings
Dec 11, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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