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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.3
3,166 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,166 reviews

February 20, 2024

So far 50-50 Some things have gone well some have not Jeff was excellent. But issues prior have not been resolved More

by TOMPRIETO10
Recommend Dealer
Yes
Employees Worked With
Jeff
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February 19, 2024

We got it back air bag light was off and no grease on steering wheel More

by Georgephyllisg
Recommend Dealer
Yes
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Feb 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2024

I personally not impressed I am going to have to bring the truck back again went in to limp mode 5 times on the way back to the office this will be the 3rd time have already sent email to Fleet manager an More

by brian.t.vaughn
Recommend Dealer
No
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Feb 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, Brian, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2024

Had to wait a little while to talk to service writer, but he handled it professionally. I left my car in a return later after they called. More

by GARYWSTOWERS
Recommend Dealer
Yes
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Feb 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business, Gary, and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2024

Had to have recall work done. Informed us of other issues we will take careof through warranty More

by kaisdog21
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Feb 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2024

Vehicle towed in on a Saturday whereas service hours ends at 2pm, Jim and service Mechanic/techs worked diligently to take care of my vehicle. And I was able to pick my vehicle up 45minutes prior to closing. More

by derrellgaines
Recommend Dealer
Yes
Employees Worked With
Jim
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Feb 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Derrell, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2024

Derek, in Service always takes care of my needs and makes sure I’m in and out of the shop in a timely manner! More

by kkost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, Cummings
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Feb 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Derek met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2024

Amazing customer service. Everyone was friendly and welcoming. All of the staff was knowledgeable and made the process very easy. More

by TAYLOR.PRICE1017
Recommend Dealer
Yes
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Feb 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Taylor, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

February 17, 2024

Never any updates nobodybamdwer the phones or calls back and never asked for approvals. Nobody answers the phone. Vehicle was there for 5 weeks More

by SPDYMINI
Recommend Dealer
No
Employees Worked With
Scott Sherman, The service Manger, a gentleman named Anthony.
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Feb 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

February 17, 2024

Service people were great. Mechanics did not notify me that my swaybar links were bad More

by Jaw0887
Recommend Dealer
No
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Feb 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

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