Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Charge me for warranty work. Did work without my approval. This. Dealership sucks and I'll never Go there again. Did work without my approval. This. Dealership sucks and I'll never Go there again. More
We are extremely impressed with this facility and with the Service Department! Everyone we encountered was incredibly friendly and professional. Aaron took care of us from start to finish. He is knowledge the Service Department! Everyone we encountered was incredibly friendly and professional. Aaron took care of us from start to finish. He is knowledgeable, friendly and highly professional. Customer service at this facility is obviously a top priority. Thank you for providing us the BEST service possible! More
We have had the best experience from start to finish. Also, John was amazing to deal with. Such a great service man. We will definitely come back for all our future needs. Also, John was amazing to deal with. Such a great service man. We will definitely come back for all our future needs. More
Great experience, very smooth and professional. They answered all my questions and were very patient and polite. Thanks to Brian and all of the staff. They answered all my questions and were very patient and polite. Thanks to Brian and all of the staff. More
In and out for an oil change and tire rotation and watched a Marvel Movie. watched a Marvel Movie. More
I had a terrible experience at the phillips dealership. The sales department blatantly lied about the vehicle's condition and features. The General Manager made several promises to resolve the issues, but The sales department blatantly lied about the vehicle's condition and features. The General Manager made several promises to resolve the issues, but none were kept. The lack of customer service was evident throughout the process, making the car buying experience extremely frustrating and disappointing. I would not recommend this dealership to anyone looking for a reliable and honest car buying experience. More
Very over priced, labor charges from what’s the “book says it’ll take” rather then how long it actually took. Vehicle still runs around 222°. Replaced parts without consent and still had to pay for the l says it’ll take” rather then how long it actually took. Vehicle still runs around 222°. Replaced parts without consent and still had to pay for the labor and part. Kept the vehicle for over a week to replace two hoses and a thermostat. One employee told me it was still running hot while the manager said it’s normal. Can see antifreeze on the front axel leaking from somewhere. Attempted to over charge me for parts until I had to mention it. I brought the vehicle in with significantly more fuel then when I received it. However the service advisor was professional and friendly. Would never go back to this dealership. More