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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
3,176 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,176 reviews

November 03, 2024

Charge me for warranty work. Did work without my approval. This. Dealership sucks and I'll never Go there again. More

by MONTANACOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Cherry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Deleo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Novak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

November 02, 2024

Excellent service department! Love working with Erin and Anthony they’re the best. Will go back 🤗 More

by armedchixrule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. Erin, Anthony, and our team appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 02, 2024

We are extremely impressed with this facility and with the Service Department! Everyone we encountered was incredibly friendly and professional. Aaron took care of us from start to finish. He is knowledge More

by SMBELDOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron-service department
Nov 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to Aaron and hear our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

November 01, 2024

We have had the best experience from start to finish. Also, John was amazing to deal with. Such a great service man. We will definitely come back for all our future needs. More

by METCALFJ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Service Department
Nov 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

October 31, 2024

I have always gotten great service from them. I will definitely bring out Jeep back to them. More

by amberdawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Amber, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 31, 2024

I went in earlier than our appointment and they were kind enough to slot me in. They were faster than I thought. I'd go back in a heartbeat. More

by mdukhums
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

October 31, 2024

Great experience, very smooth and professional. They answered all my questions and were very patient and polite. Thanks to Brian and all of the staff. More

by kpdpo17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that Brian provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 31, 2024

In and out for an oil change and tire rotation and watched a Marvel Movie. More

by rcramm76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

October 31, 2024

I had a terrible experience at the phillips dealership. The sales department blatantly lied about the vehicle's condition and features. The General Manager made several promises to resolve the issues, but More

by rbfortin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Vann-Parrott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 31, 2024

Very over priced, labor charges from what’s the “book says it’ll take” rather then how long it actually took. Vehicle still runs around 222°. Replaced parts without consent and still had to pay for the l More

by collins.reba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick, Rinkler?
Nov 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Reba, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gary Winkler Service Manager (352) 732-7577 ext 107

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