Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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They mixed my appts up three times. Had to keep going ba k and get my Cherri involved. He was so kind and helpful Had to keep going ba k and get my Cherri involved. He was so kind and helpful More
Jeff Smith the service rep- was great to work with and he explained what need to be done with new 2023 Hiybrid Jeep- I was told I could have shuttle to transport me home and Kevin the driver was so kind he explained what need to be done with new 2023 Hiybrid Jeep- I was told I could have shuttle to transport me home and Kevin the driver was so kind & made the tip nice . Also the cashier who I worked with was very nice when giving me rental car for 25 hours - all staff was great to work with but I would add You could add more cameras to waiting area or something in waiting room - I did have a pink Stanley Mug stolen while I was taking with cashier . I did-not see who took my expensive mug . However, your employees all were wonderful and I give them all 5 stars Thank you for fixing and helping me with my new Hybrid Jeep Ruth and Carl Berkowitz More
I waited over 2 hours to be told that the wrong part was ordered. All I received was a sorry. I did not hear if the correct part came in or what is going on. When I called I gave the part number and name so ordered. All I received was a sorry. I did not hear if the correct part came in or what is going on. When I called I gave the part number and name so there should have been no issues. I am about to have back surgery and need a working car but I guess that isn't happening. More
My family are repeat customers at Phillips, we refuse to go anywhere else! Today we purchased our 4th vehicle. Thomas worked tirelessly with us to get us what we needed. He was outstanding to work with! go anywhere else! Today we purchased our 4th vehicle. Thomas worked tirelessly with us to get us what we needed. He was outstanding to work with! Thank you, Thomas, for making our Phillips experience an absolute pleasure. More
Three hours for oil change with appointment is ridiculous!!!! I was told they were overbooked. My time is valuable and I do not appreciate the wait. Not even sure I will go back. My son went throu ridiculous!!!! I was told they were overbooked. My time is valuable and I do not appreciate the wait. Not even sure I will go back. My son went through the exact same thing last month when he had the oil changed in his gladiator, so obviously this happens often! More