Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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The service department is unorganized and there is always a guessing game for how long it’s going to take for someone to acknowledge and help me. The check in process is chaos. Also, the issue I just made an a guessing game for how long it’s going to take for someone to acknowledge and help me. The check in process is chaos. Also, the issue I just made an appointment for wasn’t fixed and the problem came back within hours of leaving. Now I’ve had to schedule another appointment and inconvenience myself for what will be the 4th time for the same issue. More
Always friendly and try and make sure your comfortable. Very knowledgeable. Salesmen stay humble and on point. Very knowledgeable. Salesmen stay humble and on point. More
Very quick efficient & polite staff Even tho we were not paying customers Just brought vehicle in for a recall paying customers Just brought vehicle in for a recall More
I needed a hard to find key fob program for my 1999 Prowler. Turns out that Phillips Chrysler is the only one that has the program. They had me out the door in 30 minutes and it works great. Thanks m Prowler. Turns out that Phillips Chrysler is the only one that has the program. They had me out the door in 30 minutes and it works great. Thanks much Jim G More
I can’t say enough good things about this purchase. Ken Wright, our salesman, was phenomenal. We live 5 hours away from this dealership and working with Ken made it worth the drive to check this Jeep o Ken Wright, our salesman, was phenomenal. We live 5 hours away from this dealership and working with Ken made it worth the drive to check this Jeep out. He made sure all of mine and my husband’s questions were answered and he never rushed us. He even checked on us the following day to make sure we made it home safely. If I am in the market for another vehicle I will definitely check with Ken first. Everyone we worked with on the Phillips team deserves 5 stars. More
I’ve had the pleasure of visiting this service center twice now. Everyone is very pleasant and goes above and beyond to help. I travel 50min out of my way to bring my car for service because the staff ar twice now. Everyone is very pleasant and goes above and beyond to help. I travel 50min out of my way to bring my car for service because the staff are so great! More
The workmanship with this dealer is excellent. However, they no longer take American Express. This was not communicated to me upfront. As a result, I was not able to take advantage of special bene However, they no longer take American Express. This was not communicated to me upfront. As a result, I was not able to take advantage of special benefits. I have with my AMEX card so I will no longer do business with this dealership. I will seek out a new dealer when I replace my RAM truck later this year. More