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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
3,188 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,188 reviews

May 28, 2024

My service writer Jim was the best I’ve had the pleasure of working with and the technician was very knowledgeable More

by AARONMK2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
May 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

May 28, 2024

The service department is unorganized and there is always a guessing game for how long it’s going to take for someone to acknowledge and help me. The check in process is chaos. Also, the issue I just made an More

by Bridgetteteamdelva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jun 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

May 26, 2024

Always friendly and try and make sure your comfortable. Very knowledgeable. Salesmen stay humble and on point. More

by DICKSON072
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

May 25, 2024

Very quick efficient & polite staff Even tho we were not paying customers Just brought vehicle in for a recall More

by MARGDAVBAR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

May 25, 2024

The service team is non responsive and rude. The work is fine, but the customer service is terrible More

by MARKETPLACESALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim
May 30, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

May 25, 2024

I needed a hard to find key fob program for my 1999 Prowler. Turns out that Phillips Chrysler is the only one that has the program. They had me out the door in 30 minutes and it works great. Thanks m More

by JTGAULT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service. Techs
May 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 24, 2024

Took good care of my daughter, eventually. .. Thank you Derek for rescuing her. Mission accomplished More

by ricks9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Derek
May 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 23, 2024

I can’t say enough good things about this purchase. Ken Wright, our salesman, was phenomenal. We live 5 hours away from this dealership and working with Ken made it worth the drive to check this Jeep o More

by tiffanymwoodham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wright
May 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Here at Phillips Chrysler Jeep Dodge Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 23, 2024

I’ve had the pleasure of visiting this service center twice now. Everyone is very pleasant and goes above and beyond to help. I travel 50min out of my way to bring my car for service because the staff ar More

by Kelly.a.todd830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gonyer
May 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

May 23, 2024

The workmanship with this dealer is excellent. However, they no longer take American Express. This was not communicated to me upfront. As a result, I was not able to take advantage of special bene More

by CFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim and Jonathan in service department
May 24, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

As we are sure you are aware, many business that do not accept American Express because of their higher fees. We have signs posted to show we do not accept American Express. We are sorry to lose your business over something like this.

May 24, 2024 -

CFM responded

Yes, I am very aware that some companies choose not to accept American Express. Your signs are posted behind the service advisors in their respective booths. There is not a sign where Jonathan sits (although you will certainly put one there ASAP most likely). I am a American Express Centurion Card Member. Having this AMEX card brings many benefits, one is extended warranty and insurance coverage on items purchased with the Centurion Card. Unfortunately for your company, being penny wise and pound foolish, you have lost my business.

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