Phillips Chrysler Jeep Dodge Ram

BEST Customer service!!!! By far the BEST customer service I have had with anything related to customer service. From the beginning to the end Will Pardee and John Havey were f By far the BEST customer service I have had with anything related to customer service. From the beginning to the end Will Pardee and John Havey were fantastic to work with!!! I would HIGHLY recommend both of them. I went in nervous to look at a car due to the fact that I have had some terrible experiences before at other dealerships but from the first moment I met Will and John I felt at ease. They went above and beyond to see that I was comfortable and well taken care of. I ended up going in three days in a row but I did not mind because they truly wanted to help me. They both listened to my needs and wants and never pushed anything I didn't want (like a gold car) knowing that I didn't have much to work with that would fit my needs. I never once felt pressured. I felt like they truly cared about helping me. I can't thank John H. and Will enough for taking all the time that they did to help me and to make me feel comfortable. I am going to make sure to tell anyone that is looking to buy a car to go see them. More

Fantastic purchase of a great Jeep Grand Cherokee My wife and I give Phillips Chrysler Jeep Ram the best rating we could give. Our Sales Representative was John Havey. When we arrived for our appointm My wife and I give Phillips Chrysler Jeep Ram the best rating we could give. Our Sales Representative was John Havey. When we arrived for our appointment John had the beautiful car out front for a special entrance (really nice touch). We got a full once over of the features from John even before we went in to discuss the sales price. After a test drive and successful agreement on our purchase we went back out for more education. John also called a week after our purchase (first time this has ever happened) to make sure we were happy and answered a couple of questions with continued friendliness.. John also mailed an item back to our house we had mistakenly left in the car. We don't want to forget Kevin in the Finance dept. He made all the paperwork painless and we actually had a good time. We have since after a week decided to purchase additional warranty and Kevin made this quite easy. Even though we took a bit of a drive to go to Ocala it was worth the trip. The professionalism and friendliness has never been as good over all my years of car purchases. We highly recommend this dealership as well as John Havey in sales and Kevin in Finance. Ask for John when you go. You will be quite happy you did. Paul and Lin More

Faciliiity is top notch , the staff incredibly fun to be around. I would definitly send referrals to Otto Scharfschwwerdt. PhillipsCJDR is the best dealership we have ever wo , the staff incredibly fun to be around. I would definitly send referrals to Otto Scharfschwwerdt. PhillipsCJDR is the best dealership we have ever worked with!!!!! More

Really is this good? I wrote the review but it was removed. Guess you can only put good ones on here. Nothing bad. Cause only the truth told. Tried getting in contact with I wrote the review but it was removed. Guess you can only put good ones on here. Nothing bad. Cause only the truth told. Tried getting in contact with owner Phillips with no response. More

New Jeep Experience I have bought and traded cars and trucks for 40 years and have not had such excellent customer service as I did from Phillips.. From finding the Jeep I have bought and traded cars and trucks for 40 years and have not had such excellent customer service as I did from Phillips.. From finding the Jeep online and talking on the phone to the actual going to the Dealership to purchase and drive away with the new Jeep Cherokee. Could not ask for a better stress-free experience. More

Great experience I have purchased 2 vehicles from Phillips Chrysler and both times I had a wonderful experience. My salesman William Pardee was very knowledgeable and I have purchased 2 vehicles from Phillips Chrysler and both times I had a wonderful experience. My salesman William Pardee was very knowledgeable and friendly. Management did their best to get the numbers where I needed to be! I will be back for my next vehicle for sure! More

William Pardee gave us the best car buying experience We purchased our car from William Pardee. He was very knowledgeable and helpful. He was not pushy but listened to our concerns and request and helped We purchased our car from William Pardee. He was very knowledgeable and helpful. He was not pushy but listened to our concerns and request and helped us find the right car at the right price. We will definitely be back to buy a car from him again. Overall great experience. More

They all worked as a team Matt was a pleasure to work with. I cant say enough about the entire staff at Phillips. They all worked as a team to make my buying experience pleasur Matt was a pleasure to work with. I cant say enough about the entire staff at Phillips. They all worked as a team to make my buying experience pleasurable. More

Matthew Hurd was very professional and most helpful he is truly an asset to the dealership. I would highly recommend this dealership. David Hoff was also tremendous. Connie Pendleton O and most helpful he is truly an asset to the dealership. I would highly recommend this dealership. David Hoff was also tremendous. Connie Pendleton Ocala Business Brokers. More

It was great to meet and work with Jon Novak . He was very knowledgable and worked hard to get us where we needed to be. . He was very knowledgable and worked hard to get us where we needed to be. More