Phillips Chrysler Jeep Dodge Ram

We purchased our last car from Phillips We had an excellent purchasing our new truck from Phillips. Our salesman was very knowledgable and found the perfect vehicle for us. We purchased our We had an excellent purchasing our new truck from Phillips. Our salesman was very knowledgable and found the perfect vehicle for us. We purchased our last car from Phillips and will definitely return when we need another vehicle. More

Our bad experience turned good We were traveling with our trusty 2003 Town and Country, when it began making noises. The service folks at Phillips told us we needed a new transmiss We were traveling with our trusty 2003 Town and Country, when it began making noises. The service folks at Phillips told us we needed a new transmission, but we didn't want to put that much money into the old van. So we walked into the showroom, looking a bit unhappy, because we really didn't want to buy a new van right after spending two expensive months in Florida and being two days away from our home. Fortunately, Mark Helfer came to our rescue. His pleasant personality and comforting ways helped us to calm down, enabling us to make the decision to purchase our new van. The young man in finance (Brad, I believe?) also was very helpful with his pleasant personality and reassurance that everything was going to be okay. He worked with our numbers until we felt comfortable with this purchase. We felt a little bit unhappy that we didn't have the time to order our van exactly the way we wanted it, and had to choose from the vans on the lot, but when we got in it to drive away, we noticed the floor mats that said "Anniversary Edition". We looked at each other and said "happy anniversary". It was our 39th wedding anniversary that day. I think we chose the right one. We drove it back home to WV, after hanging out in Ocala for a week, to break it in, and are now thrilled with it. I hope it gives us the same great service that our previous Town and Country vans have. Thank you, Mark, for making our bad experience turn into a good one. More

Excellent service and John went above and beyond to find what I was looking for. The vehicle is more than I expected or even thought i would ever have. and John went above and beyond to find what I was looking for. The vehicle is more than I expected or even thought i would ever have. More

BEST Customer service!!!! By far the BEST customer service I have had with anything related to customer service. From the beginning to the end Will Pardee and John Havey were f By far the BEST customer service I have had with anything related to customer service. From the beginning to the end Will Pardee and John Havey were fantastic to work with!!! I would HIGHLY recommend both of them. I went in nervous to look at a car due to the fact that I have had some terrible experiences before at other dealerships but from the first moment I met Will and John I felt at ease. They went above and beyond to see that I was comfortable and well taken care of. I ended up going in three days in a row but I did not mind because they truly wanted to help me. They both listened to my needs and wants and never pushed anything I didn't want (like a gold car) knowing that I didn't have much to work with that would fit my needs. I never once felt pressured. I felt like they truly cared about helping me. I can't thank John H. and Will enough for taking all the time that they did to help me and to make me feel comfortable. I am going to make sure to tell anyone that is looking to buy a car to go see them. More

Fantastic purchase of a great Jeep Grand Cherokee My wife and I give Phillips Chrysler Jeep Ram the best rating we could give. Our Sales Representative was John Havey. When we arrived for our appointm My wife and I give Phillips Chrysler Jeep Ram the best rating we could give. Our Sales Representative was John Havey. When we arrived for our appointment John had the beautiful car out front for a special entrance (really nice touch). We got a full once over of the features from John even before we went in to discuss the sales price. After a test drive and successful agreement on our purchase we went back out for more education. John also called a week after our purchase (first time this has ever happened) to make sure we were happy and answered a couple of questions with continued friendliness.. John also mailed an item back to our house we had mistakenly left in the car. We don't want to forget Kevin in the Finance dept. He made all the paperwork painless and we actually had a good time. We have since after a week decided to purchase additional warranty and Kevin made this quite easy. Even though we took a bit of a drive to go to Ocala it was worth the trip. The professionalism and friendliness has never been as good over all my years of car purchases. We highly recommend this dealership as well as John Havey in sales and Kevin in Finance. Ask for John when you go. You will be quite happy you did. Paul and Lin More

Faciliiity is top notch , the staff incredibly fun to be around. I would definitly send referrals to Otto Scharfschwwerdt. PhillipsCJDR is the best dealership we have ever wo , the staff incredibly fun to be around. I would definitly send referrals to Otto Scharfschwwerdt. PhillipsCJDR is the best dealership we have ever worked with!!!!! More

Really is this good? I wrote the review but it was removed. Guess you can only put good ones on here. Nothing bad. Cause only the truth told. Tried getting in contact with I wrote the review but it was removed. Guess you can only put good ones on here. Nothing bad. Cause only the truth told. Tried getting in contact with owner Phillips with no response. More

New Jeep Experience I have bought and traded cars and trucks for 40 years and have not had such excellent customer service as I did from Phillips.. From finding the Jeep I have bought and traded cars and trucks for 40 years and have not had such excellent customer service as I did from Phillips.. From finding the Jeep online and talking on the phone to the actual going to the Dealership to purchase and drive away with the new Jeep Cherokee. Could not ask for a better stress-free experience. More

Great experience I have purchased 2 vehicles from Phillips Chrysler and both times I had a wonderful experience. My salesman William Pardee was very knowledgeable and I have purchased 2 vehicles from Phillips Chrysler and both times I had a wonderful experience. My salesman William Pardee was very knowledgeable and friendly. Management did their best to get the numbers where I needed to be! I will be back for my next vehicle for sure! More

William Pardee gave us the best car buying experience We purchased our car from William Pardee. He was very knowledgeable and helpful. He was not pushy but listened to our concerns and request and helped We purchased our car from William Pardee. He was very knowledgeable and helpful. He was not pushy but listened to our concerns and request and helped us find the right car at the right price. We will definitely be back to buy a car from him again. Overall great experience. More