Phillips Chrysler Jeep Dodge Ram

Exceptional service and respect. Thank you for a great buyin Thank you for a great buying experience. You did everything you promised, and with a smile. Upon driving out New Ram home, we heard a rattle, upon cal Thank you for a great buying experience. You did everything you promised, and with a smile. Upon driving out New Ram home, we heard a rattle, upon calling the dealership we were told to bring it in and while it was being checked out, and a bolt tightened we were provided a free rental vehicle. Never have we had a more pleasant buying experience. More

Bill Stickley and Dale Coleman the best! Most professional and ethical team I have had the pleasure to work with. Ten vehicles and counting. Love these two guys. Really Know how to treat a cu Most professional and ethical team I have had the pleasure to work with. Ten vehicles and counting. Love these two guys. Really Know how to treat a customer. Will be buying more vehicles from them. More

outstanding, the entire process was an absolute pleasure This dealership and their employees, specifically Bill Stickley and Dale Coleman are head and shoulders above any of their competitors, in my opinion This dealership and their employees, specifically Bill Stickley and Dale Coleman are head and shoulders above any of their competitors, in my opinion they have no competition. Integrity, product knowledge and disclosure are beyond reproach, I recently retired after 44 years in the retail auto industry and it would have been my pleasure to have worked with these two gentlemen. It's too bad that the industry does not have more people of their caliber, they are a credit to their product and their dealership and when our lease expires I would look forward to dealing with them again. More

This Dealer does not appear to be in tune with the customer I bought my 2010 town and country from this dealer when they were in the old building and had a great experience. Now that they are in the new buildin I bought my 2010 town and country from this dealer when they were in the old building and had a great experience. Now that they are in the new building not so much!! I just received an email from Bobby Webb thanking me for purchasing a 2017 Pacifica from him. Problem is I did not buy my new 2017 Pacifica from him or Phillips. I bought my new 2017 Pacifica from Bill Bryant because of the way I was treated when I went into Phillips to buy my new car. Bobby was very nice but the Sales manager was terrible! The trade in value was well below black book on a vehicle with 48000 miles and a car that looked like new. The so called Dealer added Value items for what they were , added way too much to the price of the car. the next day I drove 20 miles down the road to Bill Bryant and got $2500 more for my trade and a much move knowledgeable and friendly crew. More

Would do it again! Our experience with Phillips Chrysler has always been a pleasant experience. Our salesman, Bill Stickley, has been helpful, professional and courteou Our experience with Phillips Chrysler has always been a pleasant experience. Our salesman, Bill Stickley, has been helpful, professional and courteous. Whenever we are looking for another vehicle, we don't hesitate to depend on Bill to find what we want. He, aloWould good experience with the service department. We miss Brian's friendly help, but know the other service guys will be there for us. More

The best service I've ever had I was so blessed to have Jon Gonyer as my sales consultant. He truly took care of me and kept my wishes in mind. I left this dealership extremely happ I was so blessed to have Jon Gonyer as my sales consultant. He truly took care of me and kept my wishes in mind. I left this dealership extremely happy and pleased. He put so much work into this deal and went above and beyond. I highly recommend him to everyone. I will definitely be coming back to this dealership when I'm ready to purchase a new one. Please ask for Jon when you come here, you will not be disappointed, I assure you of that!!! More

Great Vehicle - Awesome Personnel Found vehicle online, contacted dealer for pricing, received immediate response from Joe Washburn, planned an impromptu trip from Jacksonville after w Found vehicle online, contacted dealer for pricing, received immediate response from Joe Washburn, planned an impromptu trip from Jacksonville after work. Our salesman, Otto Scharfschwerdt, was extremely responsive, easy to work with and even stayed late to get us in and out as fast as possible. Kevin Roberts, Finance Manager, was helpful, super fast & a pleasure to deal with as well. We highly recommend this dealership and these gentleman & thank them for being so accommodating and pleasant to work with. More

Great dealership I have dealt with Bill Stickley for many years and purchased many vehicles from him, He is always helpful, knowledgeable and genually cares to help. I have dealt with Bill Stickley for many years and purchased many vehicles from him, He is always helpful, knowledgeable and genually cares to help. Although Phillips is a great dealership, the people including Bill make it great. I highly recommend to shop at Phillips. Don Johnson More

Excellent experience! My wife and I were in the market to get back into a Wrangler. Mark Helfer at Phillips had already helped us with two other purchases and provided top My wife and I were in the market to get back into a Wrangler. Mark Helfer at Phillips had already helped us with two other purchases and provided top-notch service, so the decision to call him was a no-brainer. Mark did his usual magic and found us exactly what we were looking for, and worked on making us a deal on a Rubicon that we are ecstatic about. Dale Coleman (management) remembered us from 2013 when we bought our first vehicle at the dealership and made us feel right at home. Kevin Roberts got the contract done quickly so we could get on the road in our new Jeep. This was the shortest amount of time we've ever spend at a dealer purchasing a vehicle, which is a huge plus in our books. Thank you Mark, Dale and Kevin! The kids (and parents) love riding with the top down! More

Awful Purchase Experience We recently purchased a used car for a family member out of state. This car buying experience was the worst I have ever had. Granted, we were purcha We recently purchased a used car for a family member out of state. This car buying experience was the worst I have ever had. Granted, we were purchasing a car that was to be registered in another state so that made the transaction a little more complicated but they said that it was not a big deal. Whenever we asked a question, salesman would have to go to multiple people to get an answer. We would then get incorrect information (insurance requirements, registrations questions, title, etc.). We spent hours trying to get the documentation they said they needed; then they tell us is it was not needed and that they gave incorrect information. A week and a half later, we finally pick up the car. We left without the car being insured and they never gave us the title even though we paid cash for the car. It took another 2 weeks to get the title. When we test drove the car, the air conditioning appeared to be working. When we drove it home a week and a half later, the AC was not working. We did not think it would have been necessary to test drive it again. I called the salesman immediately. He did not call me back. I needed to call him back the next day. Then another day goes by before he called me to tell me that there was nothing they could do about it. I asked for him to check again and he was supposed to call me back again. Never heard another word. They never offered to even look at the AC to see if it was a simple fix. The car we purchased was only $6K so maybe they felt that it was not worth the effort to make a customer happy who had a low dollar purchase. I was actually looking at a 2016 Jeep on the lot for myself but obviously, I will not be buying another car from them. More