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Awesome customer service I have to said it Joh Novack help us with our second car purchased here. Having a salesmen with the honestly and experience with a awesome customer se I have to said it Joh Novack help us with our second car purchased here. Having a salesmen with the honestly and experience with a awesome customer service like him keep customers comming back. I sure have more people refferd to come with him. Is been a pleasure to do business. More

Otto is awesome We bought a used car from him he treated us great and made it easy, he also went the extra mile for us, thank you Phillips dodge We bought a used car from him he treated us great and made it easy, he also went the extra mile for us, thank you Phillips dodge More

It was a pleasure dealing with matthew hurd and delt with me with the upmost respect courteous manner and professionalism and i would reccommend him to all my friends. and delt with me with the upmost respect courteous manner and professionalism and i would reccommend him to all my friends. More

We are very pleased with staff here..we had a great car buying experience a 360 turn around from our previous experience with bill bryant jee dealership this is the second vehicle here..we had a great car buying experience a 360 turn around from our previous experience with bill bryant jee dealership this is the second vehicle we have purchased from a phillips dealership ..keep up the good work. More

Mark was very happy to spend some time with us even when He knew that we were not ready to buy a car today. We will come back to see him when ready. to spend some time with us even when He knew that we were not ready to buy a car today. We will come back to see him when ready. More

Friendly and helped us every way I bought a car april 1st 2015 from john havey he was an excelent salesman who knows his cars was friendly and helped us every way he could !!! I bought a car april 1st 2015 from john havey he was an excelent salesman who knows his cars was friendly and helped us every way he could !!! More

We purchased our last car from Phillips We had an excellent purchasing our new truck from Phillips. Our salesman was very knowledgable and found the perfect vehicle for us. We purchased our We had an excellent purchasing our new truck from Phillips. Our salesman was very knowledgable and found the perfect vehicle for us. We purchased our last car from Phillips and will definitely return when we need another vehicle. More

Our bad experience turned good We were traveling with our trusty 2003 Town and Country, when it began making noises. The service folks at Phillips told us we needed a new transmiss We were traveling with our trusty 2003 Town and Country, when it began making noises. The service folks at Phillips told us we needed a new transmission, but we didn't want to put that much money into the old van. So we walked into the showroom, looking a bit unhappy, because we really didn't want to buy a new van right after spending two expensive months in Florida and being two days away from our home. Fortunately, Mark Helfer came to our rescue. His pleasant personality and comforting ways helped us to calm down, enabling us to make the decision to purchase our new van. The young man in finance (Brad, I believe?) also was very helpful with his pleasant personality and reassurance that everything was going to be okay. He worked with our numbers until we felt comfortable with this purchase. We felt a little bit unhappy that we didn't have the time to order our van exactly the way we wanted it, and had to choose from the vans on the lot, but when we got in it to drive away, we noticed the floor mats that said "Anniversary Edition". We looked at each other and said "happy anniversary". It was our 39th wedding anniversary that day. I think we chose the right one. We drove it back home to WV, after hanging out in Ocala for a week, to break it in, and are now thrilled with it. I hope it gives us the same great service that our previous Town and Country vans have. Thank you, Mark, for making our bad experience turn into a good one. More

Excellent service and John went above and beyond to find what I was looking for. The vehicle is more than I expected or even thought i would ever have. and John went above and beyond to find what I was looking for. The vehicle is more than I expected or even thought i would ever have. More

BEST Customer service!!!! By far the BEST customer service I have had with anything related to customer service. From the beginning to the end Will Pardee and John Havey were f By far the BEST customer service I have had with anything related to customer service. From the beginning to the end Will Pardee and John Havey were fantastic to work with!!! I would HIGHLY recommend both of them. I went in nervous to look at a car due to the fact that I have had some terrible experiences before at other dealerships but from the first moment I met Will and John I felt at ease. They went above and beyond to see that I was comfortable and well taken care of. I ended up going in three days in a row but I did not mind because they truly wanted to help me. They both listened to my needs and wants and never pushed anything I didn't want (like a gold car) knowing that I didn't have much to work with that would fit my needs. I never once felt pressured. I felt like they truly cared about helping me. I can't thank John H. and Will enough for taking all the time that they did to help me and to make me feel comfortable. I am going to make sure to tell anyone that is looking to buy a car to go see them. More