Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Car buying The sales guy was great took the time to let me look at many different cars. To find d the one I liked. Spent a lot of time with me testing different The sales guy was great took the time to let me look at many different cars. To find d the one I liked. Spent a lot of time with me testing different cars. More
Oil change, tire rotation Friendly people who got me in fast. The whole process was professional from the start. The seveice was quick . However, the front wheel well splash pa Friendly people who got me in fast. The whole process was professional from the start. The seveice was quick . However, the front wheel well splash panel was damaged during the tire rotation. As I washed the truck I noticed the damaged panel, and I took it back to them the next day. The seveice Manager inspected it and said they will repair it to my sadisfaction. I couldn't ask for more, they got me right in and did the repair fast. I like the fact that they acknowledged the damage and took responsibility to fix it without question. More
Horrible Horrible!!! They DO NOT know what they are doing. They always talk to you like your an idiot and don't know anything. My wife's Jeep has been there mu Horrible!!! They DO NOT know what they are doing. They always talk to you like your an idiot and don't know anything. My wife's Jeep has been there multiple times for electrical problems and they always say we couldn't find anything. More
We Have Bought 2 New Vehicles In Less Then 2 Years . We Have Had Nothing But Outstanding Service From The Sales Department Chris and Will Are Great People . Highly Recommend This Dealership . DODGE We Have Had Nothing But Outstanding Service From The Sales Department Chris and Will Are Great People . Highly Recommend This Dealership . DODGE RAM TRUCKS ARE THE BEST ON THE ROAD !!!! More
Poor Buying Experience and Service My Wife and I went to purchase a 2017 Pacifica on November 25, 2016. We were greeted by Sales Rep and told him what we were looking for. He showed u My Wife and I went to purchase a 2017 Pacifica on November 25, 2016. We were greeted by Sales Rep and told him what we were looking for. He showed us the model on the sales floor and we asked to see additional models. He got the keys for 3 additional cars and took us up to the sales lot and then told us he had to meet someone in 15 minutes. We looked at one and he suggested we take it for a test run. He asked us to drop him off at the office so he could put a dealer plate on the car. He came out, put the plat on, handed me two other sets of keys and a screwdriver. He was not going with us but when we came back he said change the plate to the other two cars and test drive them. We drove the car, decided to purchase that one and returned to the office. We said we would purchase the car, he said he was with a person and took us to a sitting area to wait for him. After 40 minutes, we got up to leave. He chased us out the door and was willing to give us to another salesman at that point. It was pure greed on his part not to pass us to another salesperson earlier. When I emailed the general manager, I got no response. Obviously there is where the problem is. Today I attempted to make my first service appointment. The number on literature they gave me did not work, nor did the number in the email I received last week, nor the numbers on the website. I spent 45 minutes attempting to call the service department to take my car in for regular maintenance. I'm not looking forward to my appointment on Wednesday. More
Good experiance Service advisor was friendly and knowledgable. Car was delivered earlier than requested. Work Was preformed as promisted. Was a good first experiance Service advisor was friendly and knowledgable. Car was delivered earlier than requested. Work Was preformed as promisted. Was a good first experiance will use dealer again and will request same service advisor More
Very Good Mr.Abriel Archer was a real help in getting our 300c repaired this man is the type of employee every company should have working for them. I will be b Mr.Abriel Archer was a real help in getting our 300c repaired this man is the type of employee every company should have working for them. I will be buying my next Chrysler from Phillips because of the way we were treated by Mr. Archer. J. Mast More
Outstanding! Very straight forward, no hidden fees. Dealership had exactly what we have been looking for; we love our new Jeep and will definitely shop there again Very straight forward, no hidden fees. Dealership had exactly what we have been looking for; we love our new Jeep and will definitely shop there again. Awesome overall experience, no hassle at all. Thank You!! More
Easy Purchase One of the first times in my life I actually enjoyed buying a car. Mark Helfer was a gentleman and not pushy, as some sales rep.s tend to be. No pre One of the first times in my life I actually enjoyed buying a car. Mark Helfer was a gentleman and not pushy, as some sales rep.s tend to be. No pressure and no feeling that I was being forced into purchasing a vehicle. No running back to sales manager for pain in the butt negations. This is a first Dodge Chrysler product I have ever purchased and Mark made it a pleasant experience. More
Excellent sales representative It was a pleasure meeting and talking with Sonny Wallace. He was professional, polite, courteous and had an outgoing personality. Sonny made my wife It was a pleasure meeting and talking with Sonny Wallace. He was professional, polite, courteous and had an outgoing personality. Sonny made my wife and I feel welcomed and gave us his complete attention. As I told his supervisor; "He went the extra mile". Very pleased with our 2016 Kia Sedona purchase....Thanks Sonny. More