Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,184 reviews
Great experience! Matthew Hurd was my salesperson and is a great guy to work with! They gave me a great deal and more for my trade than I expected! Financing was easy a Matthew Hurd was my salesperson and is a great guy to work with! They gave me a great deal and more for my trade than I expected! Financing was easy and they got me a better rate than I thought I would get! More
Mark Helfer is one of the friendliest salesperson I know. He took all the time to explain the process as wel as all the features on my new vehicle. I will definetely will recomend Phillips Chrysler, I know. He took all the time to explain the process as wel as all the features on my new vehicle. I will definetely will recomend Phillips Chrysler, Mark Helfer and the best sales manager, Mr. Dennis Ross. More
Great sales experince I had an Excellent buying experience at Phillips Chrysler Jeep Dodge. Matt Hurd was great to work with he was very knowledgeable and made things easy. I had an Excellent buying experience at Phillips Chrysler Jeep Dodge. Matt Hurd was great to work with he was very knowledgeable and made things easy. More
I will be back You would think that it would be hard to buy a new car from 200 miles away, but Jon Novak at Phillips Chrysler Jeep Dodge, makes it easy. This was my You would think that it would be hard to buy a new car from 200 miles away, but Jon Novak at Phillips Chrysler Jeep Dodge, makes it easy. This was my second new Jeep purchase in a year, and I will be back! More
Excellent Buying Experience!!!! I had a wonderful experience at Philips Chrysler Jeep Dodge and would recommend this dealership to everyone. Will was wonderful and made me a very ha I had a wonderful experience at Philips Chrysler Jeep Dodge and would recommend this dealership to everyone. Will was wonderful and made me a very happy customer. I also want to thank the Brad the financial man, he was the nicest man I have ever met. Thank you guys for great customer service!!!! I will be returning in the future!!! More
Lousy Service I brought my new Chrysler Town and Country into Phillips for an oil change and a few minor things that were not working properly on my vehicle. My se I brought my new Chrysler Town and Country into Phillips for an oil change and a few minor things that were not working properly on my vehicle. My service person was Jeffrey Smith. I felt like he had a "why are you bothering me" attitude when I asked to have several things checked out that I had spoken to the customer service rep about when I made the appointment. Jeffrey said he only had it down that I was getting an oil change. I felt that since I was not paying for things since it was all under warranty I was taking up him time. I asked to have the driver's side window checked because it was rattling when I closed the door and the back passenger side door didn't open from the inside, I had to open it from the front panel, and the idle felt very rough. He said the rattle was coming from something I had in the back of the car, the passenger door worked fine, even though I didn't see him check it, and it is still not opening from the inside, and the idle was the way it should be, again, even though I didn't see him check it, and it's still idling very rough. Also, I forgot to ask to have my tires rotated and no one even suggested it even though that is usually done when you get an oil change. The whole experience left me feeling like I made a mistake purchasing my vehicle from Phillips. More
The WORST customer service! STAY AWAY! The WORST customer service. You make an appointment for service and no one is available to sign you in. Trying to schedule service via phone is a joke The WORST customer service. You make an appointment for service and no one is available to sign you in. Trying to schedule service via phone is a joke. All they do is transfer you around. Took me 30 minutes and 6 associates to get a simple oil change scheduled. They are very rude. Very unorganized. I would rather drive to another dodge service center and waste gas before coming here again. I gave them multiple opportunities and each time the service is worse. Glad I didn't purchase my vehicle at this dealer because that department isn't any better. This entire dealership is terrible. STAY AWAY! More
Mark was great , He listened to everything we told him and he showed us zome vehicles that would have worked for us but, they were to pricey. I will definetely will , He listened to everything we told him and he showed us zome vehicles that would have worked for us but, they were to pricey. I will definetely will come back to buy from him. More
Dealing with Mark was a wonderful experince , have purchased multiple vehicles from Mark with all the same results "satisfied" ! Have recomened Mark to friends and family on many ocassions. , have purchased multiple vehicles from Mark with all the same results "satisfied" ! Have recomened Mark to friends and family on many ocassions. More
Love the jeeps and different models EXCELLENT staff and buying experience. My salesman was excellent. Love the jeeps and different models. They were very curtious and helpful. Thanks Phi EXCELLENT staff and buying experience. My salesman was excellent. Love the jeeps and different models. They were very curtious and helpful. Thanks Phillips Jeep Chrysler for the great experience. More