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Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 3,312 reviews
Service managers I made an appointment. Got there a little early. Drove into the service area. Not sure what the procedure is at this location. I remained in my car wa I made an appointment. Got there a little early. Drove into the service area. Not sure what the procedure is at this location. I remained in my car waiting for someone to assist me. A lot of uniformed people at computers, others walking around. Other customers were standing around. Not especially busy that I could see. Finally got out of my car waited a while no one approached me. Poked my head in a door said I had an appointment. Was told be right with you. Stood around a while longer was joined by another woman who asked if I'd been helped.told her no. Finally someone asked if I had been helped.told them no. That person put me in a booth with a uniformed service person. Bottom line there does not seem to be any obvious procedure for dropping off a vehicle for service. It seems you are on your own and have to ask for help. Not pleasant! More
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2017 Dodge Charger We would like to thank Otto Scharfschwerdt for helping us in the purchase of our son's new vehicle. Thank you for an easy and expedient purchase. It w We would like to thank Otto Scharfschwerdt for helping us in the purchase of our son's new vehicle. Thank you for an easy and expedient purchase. It was a pleasure dealing with Mr. Otto. More
Oil change Had my oil changed price was good and service was quick. They do go service work but I would never purchase a new car from them again. The sales depa Had my oil changed price was good and service was quick. They do go service work but I would never purchase a new car from them again. The sales department lied to me and I would never purchase from them again. More
Fantastic dealer and sales associate! We had a great experience at Phillips Chrysler in Ocala, Florida ordering and taking delivery of our 2017 Pacifica Limited! Jon Novak was extremely he We had a great experience at Phillips Chrysler in Ocala, Florida ordering and taking delivery of our 2017 Pacifica Limited! Jon Novak was extremely helpful in all aspects of ordering and taking delivery of our new car. We got exactly what we wanted and Jon kept up communications with us throughout the waiting period. He obtained the best discounts and incentives for us and we couldn't be happier with the deal or the vehicle. I would highly recommend Jon Novak and Phillips Chrysler to anyone who wants a flawless, no hassle vehicle purchase. More
Awesome salesman Matt Hurd. He is the reason we come back. Awesome salesman matt Hurd, he is the only reason we refer people to Phillips. However your detail department needs to be sent down the road. I boug Awesome salesman matt Hurd, he is the only reason we refer people to Phillips. However your detail department needs to be sent down the road. I bought a used keep grand Cherokee and was told to bring it back for a detail because I bought it right before the dealership closed for the night. I was also told that some scratches were going to be removed so I drove the 50 minutes from Citrus County and waited 3 hours and when it was brought around it barley looked like it was touched on the outside and the inside was not done. The scratches were still there and you could see spots that were missed. I asked why the scratches were not removed, being that was the whole reason for coming in and I was told "oh you have to bring it back on Mondays, that is when we can do it". So now I have to drive back 50 minutes again from Citrus County and wait another 3 hours probably for something owed to me when I bought the Jeep. This is a common problem I hear about, this even happened with my husbands 55 thousand dollar diesel he bought in October and every time it was brought around he had to send it back because the job was half done. It just sucks because Matt and the sales staff is top notch and I feel they get the brunt of the anger from people when it's your detail and service department that needs work, and now I have to spend more money in gas to drive back again on one of my few days off. More
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Awesome John novak was great this was my second time with him,very pleased, I will recommend him to all my family and friends. Thank you so much John. John novak was great this was my second time with him,very pleased, I will recommend him to all my family and friends. Thank you so much John. More
2017 Pacifica purchase Brian in sales and Brad in finance made the whole process simple and stress free. Both are very knowledgeable and are very good at their jobs. Brian in sales and Brad in finance made the whole process simple and stress free. Both are very knowledgeable and are very good at their jobs. More
A very easy and friendly process. Otto was great. Very friendly and worked us a great deal. Very happy with the whole process. Daniel did such a great job with the internet process a Otto was great. Very friendly and worked us a great deal. Very happy with the whole process. Daniel did such a great job with the internet process and kept me informed and in touch. More
Service I only take my Chrysler to Phillips. No where else. Very friendly and very good service. I feel it is the best and only place to have my car serviced. I only take my Chrysler to Phillips. No where else. Very friendly and very good service. I feel it is the best and only place to have my car serviced. More
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EXCELLENT PURCHASE EXPERIENCE Otto was very patient and friendly. We were not rushed or pressured and we felt like the deal was fair. We would recommend this salesperson and the de Otto was very patient and friendly. We were not rushed or pressured and we felt like the deal was fair. We would recommend this salesperson and the dealership to prospective buyers. More