Phillips Chrysler Jeep Dodge Ram

What a Pleasure !! Wow, this is a great dealership!, I can't remember the last time I wrote a review about any business but had to make an exception for this one. I real Wow, this is a great dealership!, I can't remember the last time I wrote a review about any business but had to make an exception for this one. I really don't like the hassle associated with visiting any dealership to buy a new vehicle and had resigned myself to the fact that I was going to have to spend the afternoon battling to get what I really wanted, rather than what the salesperson wanted me to have, but did I have a fantastic surprise!!. Matthew met me at the front entrance and his bright personality and excellent attitude immediately made me feel like this was a dealership I would like to do business with. I explained to him what I was looking for and with his helpful advice and excellent product knowledge we found exactly the vehicle that suited us. Fantastic!!, we were so pleased!, and now the boring bit with all the paperwork, but no, Lou came over, introduced himself, took away our information and in no time the paperwork was all done, signed, and we were sitting in our new pickup with Matthew "pairing" our cell phones and giving a very thorough explanation and demonstration of how everything worked. I am a very fussy person and maybe a little OCD but if I had a dealership this is how I would want it to run. I can't say enough good things about these guys but I will certainly be back for my next vehicle and would thoroughly recommend them to anyone who wants to enjoy buying a vehicle without the hassle. Matthew, we really appreciate the way you helped us with our purchase, you did a great job and are a great ambassador for Phillips, thank you so much, and the follow up call to check we were happy with everything and to see if we had any more questions, was over and above what I would have expected from any business, Thanks Phillips I couldn't be happier!! More

Awesome!!! Otto was great, he went thru all the options with me and i changed my mind several times, but he was understanding and helpful. I will definitely ask Otto was great, he went thru all the options with me and i changed my mind several times, but he was understanding and helpful. I will definitely ask fir him again fir my next purchase! More

Great experience Matt was very professional and helpful. He was informative. He was not pushy and did not pressure us at all. Overall it was a great experience. Matt was very professional and helpful. He was informative. He was not pushy and did not pressure us at all. Overall it was a great experience. More

lack of transparency and professionalism if u dont sell more like any other dealer like Gainesville or airport dcj orlando fl , is because Dale Coleman deals like owning the dealer , over pri if u dont sell more like any other dealer like Gainesville or airport dcj orlando fl , is because Dale Coleman deals like owning the dealer , over pricing the vehicles 3-4000 dollars more than local dealers , 2 months later 1800 miles on a new scat pack my car is not as good as he said when he wanted to sell it , even the sweet welcome face was no longer available so my money , my repetitive customer , my recommendations ,werent needed this time shame cause they have awesome sales ppl like will pardee and finance kevin roberts glad to do business with More

Prompt and friendly servoce I called and spoke with Steve about what i needed in my Pacifica, he called when ot came in. A very pleasant experience. I have since been in for my f I called and spoke with Steve about what i needed in my Pacifica, he called when ot came in. A very pleasant experience. I have since been in for my first Oil Change and that went well too. More

No pressure, easy dealing with. Very friendly and helpful from the second we walked in. Mark Helfer was very easy to work with and helped us to explore different options with no pres Very friendly and helpful from the second we walked in. Mark Helfer was very easy to work with and helped us to explore different options with no pressure which allowed us to make best decision on a 2500 4x4 diesel. Other staff members that we met were very nice and friendly. Brad Leonard had us feeling at ease when he helped us with all the paperwork at the end of our deal. Would highly recommend for Ocala area as we had gone to a few other dealers before arriving at Phillips, wish we had come to them first! More

Unable to secure a deal, but appreciated the effort We were not able to come to terms on purchasing a 2017 Mustang Convertible, but Mike Westgate was very polite, prompt, and communicative during the ne We were not able to come to terms on purchasing a 2017 Mustang Convertible, but Mike Westgate was very polite, prompt, and communicative during the negotiation process. More

Fast, fair, and friendly! Matthew Hurd was so great to work with...super nice guy and not your typical 'car salesman.' We worked out most of the details over the phone/text. We Matthew Hurd was so great to work with...super nice guy and not your typical 'car salesman.' We worked out most of the details over the phone/text. We were onsite for only about an hour which makes me very happy. Plus we got an amazing car and deal...a 2014 with only 14k miles! Thanks, Matt, for working it out for us. More

Excellent, Excellent, Excellent Excellent does not even begin to describe my experience with this dealership. Otto Scharfschwerdt, Lou Deleo, and David Hoff were an amazing group of Excellent does not even begin to describe my experience with this dealership. Otto Scharfschwerdt, Lou Deleo, and David Hoff were an amazing group of gentleman. They bent over backwards to get me into the vehicle I wanted at a price much lower than I could have expected, in less than two hours. They have earned my business for life. More

Excellent fast service Otto was an excellent salesman and very very helpful with my lease from another dealer!! Explained the car 🚗 and all the electronics very well and wa Otto was an excellent salesman and very very helpful with my lease from another dealer!! Explained the car 🚗 and all the electronics very well and was extremely happy with the service!!l LOVE my new Pacifica Limited!! More