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Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 3,312 reviews
Great experience Our salesman, Brian Baker,was very informative and when he didn't have an answer he would go to someone who could give the correct info. He was amazin Our salesman, Brian Baker,was very informative and when he didn't have an answer he would go to someone who could give the correct info. He was amazing at getting my husband and I the best deal available. This was probably the best experience we have ever had at purchasing a vehicle and I would recommend this salesman and dealership to anyone. My husband has always used the service side of the dealership and always raved about how well things are run and quality of the work, but this is the first time at purchasing and it was THE BEST!! More
Friendly staff We called Daniel before visiting the dealership and he was very pleasant and helpful. Once we arrived at the dealership, the staff was very helpful i We called Daniel before visiting the dealership and he was very pleasant and helpful. Once we arrived at the dealership, the staff was very helpful in the whole process of the car buying process. More
Excellence experience and great staff Perez was amazing at getting me into the vehicle that I wanted. The entire process was more than what I expected after dealing with other dealerships. Perez was amazing at getting me into the vehicle that I wanted. The entire process was more than what I expected after dealing with other dealerships. More
" Customer Satisfaction " I would like to take this opportunity to think Sonny Wallace for his professionalism during my visit at the dealership. He was very thorough explainin I would like to take this opportunity to think Sonny Wallace for his professionalism during my visit at the dealership. He was very thorough explaining the lease contract in depth. His knowledge of the Jeep Grand Cherokee was excellent. The vehicle was washed and pulled up front with the ac on when i got there. Most of all his honesty is what got my attention. He will go the extra mile to make the deal and make the customer happy and that is what it is all about. More
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Used car purchase All went smoothly. Found just what we wanted. We've dealt with Phillips before so wanted to go back Really like Dodge products Salesman did goo All went smoothly. Found just what we wanted. We've dealt with Phillips before so wanted to go back Really like Dodge products Salesman did good job More
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Great job Otto did a great job. He came to my house for me to sign papers since I couldn't go with my husband. He had been in contact with us for several weeks Otto did a great job. He came to my house for me to sign papers since I couldn't go with my husband. He had been in contact with us for several weeks until we were ready. More
Awesome, no pressure experience. I stopped in at Phillips CJDR to look at a used vehicle that I had been monitoring via the internet because I wanted to compare it against some new ve I stopped in at Phillips CJDR to look at a used vehicle that I had been monitoring via the internet because I wanted to compare it against some new vehicles (Ram 2500 w/ CTD) that I was researching. Adrauth Perez came out to offer assistance. He let me drive the truck. It wasn't quite what I wanted, and I let him know. He did not give me any pressure or try to "sell" me the truck. I was about to leave, I honestly was not there that day buy a truck, but thought that while I was there I'd like to look at a couple of new ones I had been monitoring. Then I could have something to compare with when I went to other dealerships later. He let me look at the trucks, again never giving any feeling of pressure- just assistance. Then he asked me what I thought about the trucks. I told him that I'd like to make one take-it-or-leave-it offer, and that I didn't want to get into the "manager" game. I made a VERY competitive offer. I really didn't expect them to accept it without a bunch of back and forth negotiations, which I honestly was going to get into that day. I was outside waiting in my car (I didn't even go inside at that time because I didn't think they'd accept the offer and I didn't want to get pulled into a negotiation game; my wife was with me and we didn't want to spend a lot of wasted time there at that time), and he returned and said that they would accept my offer. I was literally stunned that they accept my offer with no pressure, no counter negotiations, no haggling. My wife and I then went into the building for the first time (I have never made an offer and had it accepted without stepping foot inside the dealers showroom/ offices before) and completed the paperwork. We then finalized the financing which was fairly quick and simple. I also received a VERY competitive interest rate to go along with my great deal. I was very pleased with my overall experience at Phillips CJDR and would highly recommend them to anyone seeking to purchase a vehicle. I would also highly encourage you to seek out Adrauth Perez to assist you with your experience. More
Over and above customer service I had very specific requirements when purchasing a truck suitable for towing my horse trailer. Phillips had one on order that was perfect. I needed I had very specific requirements when purchasing a truck suitable for towing my horse trailer. Phillips had one on order that was perfect. I needed to have the truck by a set date for a trip.. Mark worked hard to ensure the truck arrived as soon as possible. He kept me informed of progress. When it arrived at the dealership he coordinated the prep and purchase details for a quick turnaround and I was soon on the road trip driving a sporty 3500. More
Just bought a Challenger Had been looking at Challengers but hadn't had the chance to test drive one yet. Was happy to test drive one at this dealership. Everyone was very p Had been looking at Challengers but hadn't had the chance to test drive one yet. Was happy to test drive one at this dealership. Everyone was very pleasant, and I ended up loving the Challenger. They had one green go colored one that had just been delivered and I ended up buying it. Mark Helfer was my salesman and he was pleasant, easy to work with and it was not a torturous process which I have dealt with before in the past. Finance was great too. Thanks to everyone for the experience and I am excited to pick up my car tomorrow which I have already named "Green Goddess"! More
Better than Tallahasse3 My grandmother was looking for a Dodge Journey. We had a very bad experience in Tallahassee. After doing some research, we located a vehicle at Philli My grandmother was looking for a Dodge Journey. We had a very bad experience in Tallahassee. After doing some research, we located a vehicle at Phillips Chrysler for a very good price. I contacted Stacy and she gave me an out the door price which was $2,800 cheaper than the EXACT vehicle in Tallahassee. Phillips Chrysler gave me a bigger discount than even my USAA discount. So we drove 2 hours!! Everyone that we dealt with here was great!!! More