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Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Best experience ever My wife and me were looking for a challenger and went to the dealer and mark helped us with everything, he is an excellent, honest and decent person. My wife and me were looking for a challenger and went to the dealer and mark helped us with everything, he is an excellent, honest and decent person. We recomend him always. With him we had a really good experience getting our car there. Also all people there is good. Thanks mark for all your help. Eduardo and angela More
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New Jeep Compass! I came in to Phillips dealership with intentions of test driving a Jeep Cherokee - our fantastic salesman also happened to show me a brand new Jeep C I came in to Phillips dealership with intentions of test driving a Jeep Cherokee - our fantastic salesman also happened to show me a brand new Jeep Compass and I instantly fell in love with it! We had a great experience buying this Jeep Compass at Phillips and would definitely refer anyone to buy their next vehicle with Otto - he was so nice & helpful, making the car buying experience that much better! More
Very good experience. Pleased that i went there Had been searching the web occasionally for a truck. Saw one that sparked my interest at Phillips Chrysler.. I was more than just a bit skeptical.. Th Had been searching the web occasionally for a truck. Saw one that sparked my interest at Phillips Chrysler.. I was more than just a bit skeptical.. The internet rep Todd referred me to Mr. Stickley.. To sum it up simply, "The Best". Mr Stickley's was knowledgeable in all aspects and above par on the Ram trucks. His acts show a deep dedication to the customer. He sure made it smooth transition from my old Dakota to my new Ram... Thank you Mr. Stickley More
Amazing I had been to multiple Chrysler dealerships looking for my Pacifica and finally found Bill Stickley at Phillips. He was such a pleasure to work with I had been to multiple Chrysler dealerships looking for my Pacifica and finally found Bill Stickley at Phillips. He was such a pleasure to work with and gave us such a great deal. It felt so good to work with someone who wanted to work with me that my husband and I decided to buy two cars and went home with a truck for him too!!! Thanks Bill!!! More
2017 Jeep Cherokee Overland My wife & I bought another new Jeep Overland from Phillips as we recently purchased a 2017 Grand Cherokee Overland at the end of December. We find the My wife & I bought another new Jeep Overland from Phillips as we recently purchased a 2017 Grand Cherokee Overland at the end of December. We find their easy going, no pressure, professional approach reminds us of the dealer we purchased cars from up in Pittsburgh. I specifically asked for the same Salesman, Bill Stickley, as he's an honest & engaging person. I find they have a great selection & usually have the model w/ the colors & options we like at an reasonable price. Since they're about a 100 miles from where we live I research online & negotiate over the phone w/ them so we don't make a wasted trip. They have the paperwork ready when we arrive w/ the car cleaned, prepped & ready to go. However, in this particular instance Bill immediately pointed out the Cherokee's Driver side mirror had some paint missing & they didn't realize until just before we arrived. Since this was a Sunday & the Service Department was closed nothing could be done until early in the week when a replacement mirror could be ordered. It was agreed they would send me the mirror as they already made arrangements w/ my Local Dealer to replace it at their cost. Also, the Cargo Cover was missing (it was on the Sticker & in the photo online), but they're shipping it directly to me as well. While these issues likely would have caused some trepidation on some people's part, their personal & professional approach to resolve them only reinforced we made the right decision to purchase our vehicles from Phillips. We look forward to many years of these cars being on the road & when it comes time to replace them we'll be shopping again at Phillips. Sincerely, Annette & Randy Curti More
Have always been treated well fron this dealership I just purchased my 4th van from this dealership. I've always been treated extremely well and I feel I've gotten fair deals every time. This was the 3 I just purchased my 4th van from this dealership. I've always been treated extremely well and I feel I've gotten fair deals every time. This was the 3rd deal I've had with Mark Helfer, I always ask for him because I trust him to be honest. He doesn't pressure me or try to upsell me on anything. He took a lot of time to explain all the new features and electronics on the new Pacifica. He even came to my house and explained the electronics to my wife. He's a great guy! John Nagy More
Honesty and Patience We arrived at the dealership as the doors were closing for the day. Our salesman Matthew Hurd stayed later to talk briefly to us. We met the next da We arrived at the dealership as the doors were closing for the day. Our salesman Matthew Hurd stayed later to talk briefly to us. We met the next day and test drove our vehicle. At first, it was the similar haggling over price vs trade in. We were not satisfied and politely left. Before leaving, we were approached by Sales Manager Dale Coleman who was able to lower the price, due to increased trade in allowance. We took a couple of days to consider their offer and requested some more money for our trade in. And yes, we did shop around for a similar car, test driving from Lakeland Chrysler, but they stated there was NO way they could sell us at that price and further stated that our deal with Phillips would surprise them if it could be done at our stated price. While in Lakeland, we received a text message that Phillips wanted to further evaluate our trade and they could possible meet our price request. We went straight to Phillips and because we were Sams Club members, there was an additional $1000 rebate towards our car. Our price had been met! They never gave up and did their due diligence to please us with the price we originally asked for. Within a few hours, we were driving home our new vehicle. We cannot say enough good things regarding Phillips Chrysler and the TEAM that re instilled our faith that a good deal CAN be done. More
Jim Garvin Hats off to Jim....we were in a really bad situation with my husband's truck and he worked diligently until the problem was finally diagnosed correctl Hats off to Jim....we were in a really bad situation with my husband's truck and he worked diligently until the problem was finally diagnosed correctly. Have recommended him many times to friends. More
Great People ! I started my buying process with Joe Washburn in the Internet department. I appreciated his prompt response, professionlism and willingness to find m I started my buying process with Joe Washburn in the Internet department. I appreciated his prompt response, professionlism and willingness to find me the exact car wanted. When I visited the showroom, Joe i troduced me to Matthew Hurd who made my experience in buying a car "in person" a great experience. I have purchased my last three vehicles online because my past experiences in a dealership have not been good. Not so at Phillips Chrysler...is was pleasant from start to finish...which was very quick ! Matthew was very personable, knowledgeable and made sure I knew everything about my new Jeep Renegde. I would recommend Phillips Chrysler to any friend..male or female ! More
I bought from out of state I am from Wisconsin and found the exact truck I wanted, called on a Wednesday and picked it up on a Friday. The buying experience could not have been I am from Wisconsin and found the exact truck I wanted, called on a Wednesday and picked it up on a Friday. The buying experience could not have been any easier, all my questions were answered right away, I wanted some more pictures and I had them within 20 minutes. Jon picked us up from the car rental agency, without a question. When we inspected the truck we notice both front tires had some side wall damage, they said they would replace them no problem, but they did not have the exact tires in stock so they took us to Tires Plus down the road and paid out of pocket to have them replaced so we could get out on the road. I just cannot say enough how great these guys were to us, honestly treated us like family. On the financing side we worked with Brad Leonard, again could not be a nicer guy, made us feel very comfortable. He did not try to push warranties and insurances on us. Very clear and concise. Thank you both Joe and Kathy Malanche More