Phillips Chrysler Jeep Dodge Ram

A Third Purchase This is my third time purchasing a Jeep SUV from Phillips through their sales person, Mark Helfer. As usual Mark was very professional and made it e This is my third time purchasing a Jeep SUV from Phillips through their sales person, Mark Helfer. As usual Mark was very professional and made it easy to talk pricing. He showed me all the features and listened to my wants. I left once again please with my purchase and excited with my new vehicle. I had used a local dealer in my first Jeep Purchase since I moved in 2004 to The Villages. My experience there was very pressuring and their service dept was disappointing with the after sale. I must say though I did use the service dept there a few months ago and it is now top notch. The sales dept. I cannot say as I have never return to check pricing. More

Great place, the best salesman We have been very pleased with our recent purchase of a 2017 Pacifica. JD went above & beyond to help us find the perfect vehicle to fit our family of We have been very pleased with our recent purchase of a 2017 Pacifica. JD went above & beyond to help us find the perfect vehicle to fit our family of 5. There was no pressure which is one of the main reasons we were encouraged to buy here. JD was extremely helpful and had a great listening ear to what we were looking for down to color and upgrades. We highly recommend this Phillips dealership and JD. More

Accomplished what I hoped to do I came into the dealership hoping to purchase a truck. I met the nicest and most helpful salesman ever. Everyone we met that day seemed willing to hel I came into the dealership hoping to purchase a truck. I met the nicest and most helpful salesman ever. Everyone we met that day seemed willing to help in every and any way that they could. Our purchase was successful. We are now proud owners of a truck thanks to our salesman ( Mark ). More

Easy and Hassle Free With Jon Novak If you need any type of vehicle for your business go see Jon Novak. We purchased a used 2014 Ram 1500 for our business. I have worked with many dealer If you need any type of vehicle for your business go see Jon Novak. We purchased a used 2014 Ram 1500 for our business. I have worked with many dealerships over the course of a decade both from Florida and New York, and none have even come close to the attention to detail and customer service that Jon brings to the job. With my work schedule he was able to do most of the back and forth via email which immensely helpful, then our time actually in the dealership and taking a look at some of the vehicles was easy and hassle free. During the entire process he was straight forward and really took the time to make sure I had all the options on the table. We look forward to coming back and continuing to add to our fleet as the business grows. I would highly recommend this dealership and more specifically Jon Novak. More

Painless!! I recently inquired about a 2017 Chrysler Pacifica Limited (CPO). I initially worked with Todd Phillips who provided great customer service. I told To I recently inquired about a 2017 Chrysler Pacifica Limited (CPO). I initially worked with Todd Phillips who provided great customer service. I told Todd exactly what I wanted and that I was very interested in buying the vehicle. Phillips had the only CPO Limited Edition within a 250 mile radius! After speaking with my wife, we agreed that this was the right choice/vehicle for us. I called the dealership back and was directed to Will Pardee. I told Will that I would like to put a deposit down on the vehicle to hold it for a week due to our crazy work schedule and my wife being 8 months pregnant. After going through a few possible scenarios, we went with his first recommendation. Will had offered to drive the vehicle from the dealership (Ocala) to us in St. Augustine. No strings attached. This was a first time buying a vehicle at home experience for me and my wife. To say the least, Will and his wife showed up to my door with the vehicle and all the paperwork. It looked even better than the 30 online photos. We did all the normal things: test drive, thorough inspection, going through all the latest technology, etc. And the paperwork time was cut in half because we submitted all of our information to Will in advance, so all the nauseating paperwork was done! A few signatures was all that was needed. Will was very professional and well organized. He responded to all of my emails and texts promptly and also took pictures of items that I inquired about. (Key fobs, remote controls and wireless headphones for U-Connect). Outstanding job Will! And what an incredible experience! Thank you! More

Wonderful service manager This dealership has a service manager that is always willing to put the customer first. The sales team worked with my budget to get me into my new veh This dealership has a service manager that is always willing to put the customer first. The sales team worked with my budget to get me into my new vehicle always letting the final decisions be mine to choose. They have a shuttle to assist you with vehicle drop off. This facility is relaxing and inviting. I have had to wait for service even with a sheduled appointment and the service writers could do a better job at acknowledging you at arrival. I have experienced some waiting to pay for services at check out. Service writers should take the time to explain unmentioned fees added to the billing such as "shop charge". There needs to be a better process at letting customers know that their vehicle is ready to go and the checking out process. More

Quickest auto purchase I've ever done. I gave the dealership 4 stars because 5 stars are rare indeed. I'd have to have more familiarity to rate it a five. But Sonny was an excellent sales I gave the dealership 4 stars because 5 stars are rare indeed. I'd have to have more familiarity to rate it a five. But Sonny was an excellent salesman and went beyond expectation to make friends & give us a good price. He listened to my description of what car I was looking for with low mileage and he took me directly to it; we drove it and bought it! We looked at no other vehicles. More

Friendly service, great vehicles! My 2014 Jeep Wrangler is the 4th vehicle I have purchased from Philllips CJDR and the 2nd from Jon Novak. Both he and David Hoff have always been help My 2014 Jeep Wrangler is the 4th vehicle I have purchased from Philllips CJDR and the 2nd from Jon Novak. Both he and David Hoff have always been helpful in getting me the right vehicle to fit my needs along with the best deals and rates on my financing. Always a pleasure doing business at this dealership and will return again soon. Highly recommend Jon Novak if you're looking to buy a vehicle! More

Otto is a great salesman!! When I decided to buy a new car for myself I went back to see Otto Scharfshwerdt at Phillips CJDR again. He did a great job earlier this year on a ca When I decided to buy a new car for myself I went back to see Otto Scharfshwerdt at Phillips CJDR again. He did a great job earlier this year on a car for my son and once again, a great job for me helping me find the exact car I wanted and putting together a great deal. Otto is knowledgeable, personable and makes you feel at home while there at the dealership. I recommend Phillips and especially Otto to anyone looking to buy a new or used vehicle! Hats off to Brad Leonard also for his help in wrapping up the paperwork! More

Great Salesman Experience A great car buying experience...Cost and Salesman's integrity were great but the crew who cleaned and prepped the car for delivery were not up to par. A great car buying experience...Cost and Salesman's integrity were great but the crew who cleaned and prepped the car for delivery were not up to par....We hope they improve that part of the sale. More