Phillips Chrysler Jeep Dodge Ram

Jeep purchase I called ahead before going to the dealership to make sure the vehicle I wanted was still there. Upon arrival the vehicle was waiting for me at the fr I called ahead before going to the dealership to make sure the vehicle I wanted was still there. Upon arrival the vehicle was waiting for me at the front of the dealership along with a sales person. The sales person was knowledgable about the vehicle and the unique features on that Jeep model. The sales person walked me and my wife around the vehicle showing us features inside and outside. Then we took a test drive. During the test drive I had a few more questions about the vehicle that the sales person answered or informed us that we could open the owners manual and really get to the specifics. Once we returned to the dealership the sales person took us over to other Jeeps to see other colors. Then we headed to the sales persons desk and a few minutes later I had an 'Out The Door Price' for the vehicle. The price was competitive and reasonable for the vehicle. I'd done some price shopping on this model prior to going to the dealership. I was given the quote in writing and got a few minutes with the sales manager to discuss the price and my dealership experience. I left the dealership with a competitive price for the vehicle, a handshake and smile, and a promise from the salesman that he'd help in anyway possible to get us into the right Jeep. I purchased the vehicle we test drove a few days later. Overall experience: Clean dealership Friendly and knowledgeable sales staff Accessible sales manger Competitive pricing; the first time (no need to haggle) More

Warranty on I aervice Service person was very helpful took good care of me . My part is on back order hope till them the fan doesn't completely fail. She I I aervice Service person was very helpful took good care of me . My part is on back order hope till them the fan doesn't completely fail. She I would get a rental if it does More

A Blessing! I cannot say enough good things about Will. He spent days catering to all of my needs and wants to find a vehicle that was perfect for me. I have neve I cannot say enough good things about Will. He spent days catering to all of my needs and wants to find a vehicle that was perfect for me. I have never had someone work with me this much to provide great service! He listens when you speak and understands how to do business the right way. I am very young (and very indecisive) and Will was patient and kind to me through the whole process. I also appreciated how consistently honest he was and I was more than happy to give business to this dealership. If you are in the market for a vehicle, ask for Will! More

Jon was great It was clean all the workers was great and Jon was GE art with tell us everything about the truck we got thank you Phillips Chrysler Jeep Dodge ram It was clean all the workers was great and Jon was GE art with tell us everything about the truck we got thank you Phillips Chrysler Jeep Dodge ram More

Simply impressed I am not only satisfied with the team at Phillip Chrysler Jeep as professionals but also with their care and consideration for their clients. I recent I am not only satisfied with the team at Phillip Chrysler Jeep as professionals but also with their care and consideration for their clients. I recently broke my ankle and I had called them because I wanted to keep my car from a lease to buying it out. Otto did not hesitate to help me when I told them that I was in bed not able to go to the dealership. All I had to do was take a picture of my drivers license and the Phillip Chrysler Jeep team took care of the rest I am very grateful to Dale Coleman and Otto for helping me out thank you and I will always be grateful!!! More

Best dealership experience I've ever had! I have never had a more smooth transaction at a dealership! From Steve the salesman, Lou the sales manager, Ricky the technician, and Kevin the financ I have never had a more smooth transaction at a dealership! From Steve the salesman, Lou the sales manager, Ricky the technician, and Kevin the finance manager! Wonderful experience!!!! Everyone was so friendly, helpful, and knowledgeable. Not something you get at other dealerships which is what sets them apart. HIGHLY recommend Phillips to my family and friends! Will be back for future vehicle purchases!!!!! More

Recommendable I had an awesome experience dealing with Steve Pelnar. He worked extremely hard at making my dream of riding off the lot in a Dodge Challenger come tr I had an awesome experience dealing with Steve Pelnar. He worked extremely hard at making my dream of riding off the lot in a Dodge Challenger come true. Thanks for your friendliness, patience and hard work. Definitely would recommend this dealership to anyone! More

wonderful Great work ,great person always doing a great job. pleased ,always sees that you get what you want done . makes the company shine. Not sure if I would Great work ,great person always doing a great job. pleased ,always sees that you get what you want done . makes the company shine. Not sure if I would go if it wasn't for him More

Fantastic Otto is an exceptional salesman! Our first time buying a jeep was 2015 through Otto, we had a great visit and he recommended the Freeze Tiki Bar in Ho Otto is an exceptional salesman! Our first time buying a jeep was 2015 through Otto, we had a great visit and he recommended the Freeze Tiki Bar in Homosassa. Awesome food and we ordered twice on crab legs and shrimp. Excellent ! We went back Aug 2017 and bought another jeep from Otto, he is a very great salesman and cares for ones needs. We highly recommend him and finance manager Kevin. More

Not a Good Experience Brought my Ram truck in for an oil change and checked out some new cars while waiting. Biggest problem we had was the sales rep quoting prices that w Brought my Ram truck in for an oil change and checked out some new cars while waiting. Biggest problem we had was the sales rep quoting prices that were thousands higher than on their web page. We were very interested in a 2017 Challenger. Sales rep said it was $33k (sticker price). We wind up a few thousand apart on the numbers so decide to think about it. Get home and look at the same car on their web page and it's listed for $29k. We would have driven it home if the sales rep had based the discussion on the lower price. We also looked at a used Charger. Same sales rep says it's going for $17k. Once again, on the web page it's listed for $15k. As the saying goes, once is an incident, twice is a pattern. The service dept is okay. They are always busy, and though they have made some mistakes they have corrected them without any hassle. Generally the service folks are easy to work with. I will say the sales folks greeted us promptly (not the case in all dealerships) which was good, but the sales rep we had (not naming) left much to be desired. Maybe he is new. But not knowing the prices led to confusion and us leaving without buying a new car. We have contacted the dealership about our experience and are waiting to see what their response is. More