Phillips Chrysler Jeep Dodge Ram

Great buying experience This was our 4th car from this dealership. We have also referred 2 friends who have bought cars. We have always been very pleased. This year we had th This was our 4th car from this dealership. We have also referred 2 friends who have bought cars. We have always been very pleased. This year we had the good fortune to meet and deal with John Havey. What an awesome guy. He was so excited about the new Pacifica and showed us all the new (and old) features. He was so knowledgable and thorough. He knew what we were interested in the vehicle and called us regularly as the cars trickled in until we found the right one. He has called us to check that everything is okay. We travelled to Il.shortly after we bought it and did have one little glitch. John immediately offered to call a local dealership for us. He's a good man and an asset to the Phillips team. More

Great Experience We had an overall great experience in purchasing our new vehicle. We were overall pleased with the whole experience and recommend JD (sales) and Brad We had an overall great experience in purchasing our new vehicle. We were overall pleased with the whole experience and recommend JD (sales) and Brad ( financing) to everyone. They worked their magic in finding the perfect vehicle, perfect pricing, and perfect financing. This wasn't our first purchase here, this was our second. We plan on doing more business in the future of the with Phillips! More

Fantastic ! Steven Pelnar was my salesperson and is a fun guy to work with! He worked out a great deal and got me more for my trade than I expected! The Pacifica Steven Pelnar was my salesperson and is a fun guy to work with! He worked out a great deal and got me more for my trade than I expected! The Pacifica is a very nice Car/Van and wellworth the price. Peter. More

Great experience! Matthew Hurd was my salesperson and is a great guy to work with! They gave me a great deal and more for my trade than I expected! Financing was easy a Matthew Hurd was my salesperson and is a great guy to work with! They gave me a great deal and more for my trade than I expected! Financing was easy and they got me a better rate than I thought I would get! More

Mark Helfer is one of the friendliest salesperson I know. He took all the time to explain the process as wel as all the features on my new vehicle. I will definetely will recomend Phillips Chrysler, I know. He took all the time to explain the process as wel as all the features on my new vehicle. I will definetely will recomend Phillips Chrysler, Mark Helfer and the best sales manager, Mr. Dennis Ross. More

Great sales experince I had an Excellent buying experience at Phillips Chrysler Jeep Dodge. Matt Hurd was great to work with he was very knowledgeable and made things easy. I had an Excellent buying experience at Phillips Chrysler Jeep Dodge. Matt Hurd was great to work with he was very knowledgeable and made things easy. More

I will be back You would think that it would be hard to buy a new car from 200 miles away, but Jon Novak at Phillips Chrysler Jeep Dodge, makes it easy. This was my You would think that it would be hard to buy a new car from 200 miles away, but Jon Novak at Phillips Chrysler Jeep Dodge, makes it easy. This was my second new Jeep purchase in a year, and I will be back! More

Excellent Buying Experience!!!! I had a wonderful experience at Philips Chrysler Jeep Dodge and would recommend this dealership to everyone. Will was wonderful and made me a very ha I had a wonderful experience at Philips Chrysler Jeep Dodge and would recommend this dealership to everyone. Will was wonderful and made me a very happy customer. I also want to thank the Brad the financial man, he was the nicest man I have ever met. Thank you guys for great customer service!!!! I will be returning in the future!!! More

Lousy Service I brought my new Chrysler Town and Country into Phillips for an oil change and a few minor things that were not working properly on my vehicle. My se I brought my new Chrysler Town and Country into Phillips for an oil change and a few minor things that were not working properly on my vehicle. My service person was Jeffrey Smith. I felt like he had a "why are you bothering me" attitude when I asked to have several things checked out that I had spoken to the customer service rep about when I made the appointment. Jeffrey said he only had it down that I was getting an oil change. I felt that since I was not paying for things since it was all under warranty I was taking up him time. I asked to have the driver's side window checked because it was rattling when I closed the door and the back passenger side door didn't open from the inside, I had to open it from the front panel, and the idle felt very rough. He said the rattle was coming from something I had in the back of the car, the passenger door worked fine, even though I didn't see him check it, and it is still not opening from the inside, and the idle was the way it should be, again, even though I didn't see him check it, and it's still idling very rough. Also, I forgot to ask to have my tires rotated and no one even suggested it even though that is usually done when you get an oil change. The whole experience left me feeling like I made a mistake purchasing my vehicle from Phillips. More

The WORST customer service! STAY AWAY! The WORST customer service. You make an appointment for service and no one is available to sign you in. Trying to schedule service via phone is a joke The WORST customer service. You make an appointment for service and no one is available to sign you in. Trying to schedule service via phone is a joke. All they do is transfer you around. Took me 30 minutes and 6 associates to get a simple oil change scheduled. They are very rude. Very unorganized. I would rather drive to another dodge service center and waste gas before coming here again. I gave them multiple opportunities and each time the service is worse. Glad I didn't purchase my vehicle at this dealer because that department isn't any better. This entire dealership is terrible. STAY AWAY! More