Phillips Chrysler Jeep Dodge Ram

Jonathan Gonyer provided excellent professional service during the purchasing process and made the experience the best I have ever experienced. Thank you and your m provided excellent professional service during the purchasing process and made the experience the best I have ever experienced. Thank you and your management for renewing my faith in the auto dealership industry. More

quick and easy no hassle ,no fuss. drove the car talked price, negotiated , done. no pressure explained features showed rebates available, had color and features i no hassle ,no fuss. drove the car talked price, negotiated , done. no pressure explained features showed rebates available, had color and features i wanted transferred plates. More

Great experience This was our best experience when purchasing a car. Jon Gonyer was honest, not pressuring and very helpful. I would recommend him to friends and fami This was our best experience when purchasing a car. Jon Gonyer was honest, not pressuring and very helpful. I would recommend him to friends and family. More

Excellence I called Phillips Dodge with an inquiry on May 25, 2018 after the rep that I spoke with didn't have the info I needed she connected me with Matthew Hu I called Phillips Dodge with an inquiry on May 25, 2018 after the rep that I spoke with didn't have the info I needed she connected me with Matthew Hurd. I gave Matthew the same info I had given the young lady and by the 26th all my questions were answered. Matthew went above and beyond and got my deal done. When we arrived at the dealership the car was ready and we spent maybe 30-45 minutes completing the paperwork. I have never had a deal to run as smoothly for me as this one. Thanks again Matthew!!! More

GMC purchase after not purchasing from an "Orlando" dealer Sales rep, was receptive to my years of experience in finance and did not attempt to sell us. He did a good job in meeting our request by matching my Sales rep, was receptive to my years of experience in finance and did not attempt to sell us. He did a good job in meeting our request by matching my request for terms and conditions. The only negative we would say was the time spent completing the transaction. We were there over two plus hours but in all fairness, part of the time was due to our request to have certain items on the vehicle taken care of prior signing the sales agreement. More

BUYER BEWARE! Terrible Experience, do not trust dealership. I visited Phillips Chrysler Jeep Dodge Ram this past weekend. I had a very long drive, over an 1 1/2 hours from where I lived, so I wanted to take car I visited Phillips Chrysler Jeep Dodge Ram this past weekend. I had a very long drive, over an 1 1/2 hours from where I lived, so I wanted to take care of the financing and numbers over the phone before heading out there to make sure everything was what I needed. After going over everything, both parties agreed to the final terms and numbers. So I headed out. Spent another hour with my sales lady Erica while waiting for all the paper work to be drawn up and test driving the car. When I sat down in the financing office with David the numbers were not what Ericka told me. Instead of a 75 month loan they were putting me into a 84 month loan. I asked several times about the length of the loan and was assured it was a 75 month loan over the phone. Even during the test drive Erica mentioned again it was not a 84 month loan, it was 75 months. David spoke it over with Erica and she said yes she did say it was 75 months not 84. All that was offered to me for my wasted time, 5 hours including the drive back home empty handed, was an "I'm sorry". I still wanted the car, so I asked them to work with me on the price to compensate for the additional $600 in interest I would now be paying due to their misrepresentation, they were not willing to compensate me with anything other than an I'm sorry for your wasted time. This is by far the worst experience I've had buying a car. This dealership is the exact reason car salesmen have a bad reputation and should not be trusted. I would never recommend this dealership to anyone. More

Excellent service and GREAT staff Working with sales associate, Jonathan Gonyer, was very pleasant as he was a good listener and addressed my questions with actual information vs. a "g Working with sales associate, Jonathan Gonyer, was very pleasant as he was a good listener and addressed my questions with actual information vs. a "guess". Jonathan followed up with additional information as he promised. Completing the paperwork with Kevin was very organized and painless. More

smooth sale not pressured. friendly like talking to an old friend . made the buying of my truck very enjoyable. when my wife is ready for her new car we will be b not pressured. friendly like talking to an old friend . made the buying of my truck very enjoyable. when my wife is ready for her new car we will be back to this dealership. More

Horribl This dealership was horrible . All the way around from start to finish . Still haven’t gotten all info I should received when I asked for it This dealership was horrible . All the way around from start to finish . Still haven’t gotten all info I should received when I asked for it More

Great experience Johnathan Gonyer is a real asset to Phillips Chrysler. The experience was excellent. All questions were answered knowledgeably and the process could n Johnathan Gonyer is a real asset to Phillips Chrysler. The experience was excellent. All questions were answered knowledgeably and the process could not have gone more smooth. We will definitely do business there again. More