Phillips Chrysler Jeep Dodge Ram

Always had excellent service from your department not this time my 2016 2500 you serviced went good. My son brought his 2009 1500 in for oil and tires rotated they did not rotate his tires horrible! this time my 2016 2500 you serviced went good. My son brought his 2009 1500 in for oil and tires rotated they did not rotate his tires horrible! More

Great Car Buying Experience! My husband and I traveled from out of town to purchase a new vehicle, and it couldn't have gone better. Jessica had everything prepared for our arriv My husband and I traveled from out of town to purchase a new vehicle, and it couldn't have gone better. Jessica had everything prepared for our arrival, making the entire process quick and seamless. She was welcoming and went above and beyond to ensure we understood all the features of our new car. Also, shout out to Dale in the internet department, he was very nice and got us in contact with Jessica. When it's time for our next vehicle, we'll definitely consider making the drive back to this dealership to work with Jessica again. More

Called before I had car towed in they would not speak to me about car bc it was a tow in, had it towed and they called a week later to say they weren’t gonna work on it after I had called multiple times for me about car bc it was a tow in, had it towed and they called a week later to say they weren’t gonna work on it after I had called multiple times for updates, left panels and ect strewn about car for me to put back together More

The service department misdiagnosed my vehicle and it cost me $1500 and then they still could not tell me what was wrong with it and wanted me to spend $1200 more to "see if that works". I will be taking cost me $1500 and then they still could not tell me what was wrong with it and wanted me to spend $1200 more to "see if that works". I will be taking my Jeep to an out of town dealership from now on. More

Staff was very nice any time I had a concern they were there to assist me. Got the job done in a timely manner just very some overall. Thanks you guys did in excellent job. there to assist me. Got the job done in a timely manner just very some overall. Thanks you guys did in excellent job. More

Hand prints on door from service. No print out of alignment. 0-60 left on dash No print out of alignment. 0-60 left on dash More

Work took longer than expected then had to wait for tech to get back from lunch to get a part that wasn’t put on. What was supposed to take 2 hours took around 6 hours. to get back from lunch to get a part that wasn’t put on. What was supposed to take 2 hours took around 6 hours. More

The last two times I have brought the car in the service dept breaks something. Last time they forgot to put the oil plug in after they changed the oil. This time I drove the jeep home and the battery is de dept breaks something. Last time they forgot to put the oil plug in after they changed the oil. This time I drove the jeep home and the battery is dead. I charged it check the diagnostic and all is good. Let the car sit over night and the battery is dead again. I believe they have cut a wire and it is going to ground and draining the battery. VERY DISAPPOINTING. The service manages are good but the technicians seem not very reliable. More

I pulled in with a tire issue. I was told there was a bad tire and possibly a bad shock absorber. When they took it to the mechanic he said it only needed a new tire. He didn’t hav I was told there was a bad tire and possibly a bad shock absorber. When they took it to the mechanic he said it only needed a new tire. He didn’t have a new tire so he installed our spare tire so we could get home. (Thanks for that).We had 2 more hours to home. However when we took the car to our mechanic he said we needed two new shocks and it was obvious they were bad and leaking (I saw it leaking at your dealership as did the mechanic.) I know it was a Friday afternoon and we didn’t have an appointment but I believe they let us leave with a damaged car in poor condition. More

This was my first visit to Phillips dodge and as soon as I pulled up I was greeted and helped with excellent service. My routine maintenance was done quicker than I expected, and done correctly. Two thumbs I pulled up I was greeted and helped with excellent service. My routine maintenance was done quicker than I expected, and done correctly. Two thumbs up! More