
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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2019 Ram Good selection of vehicles. This is the fourth vehicle I have purchased from this dealership. I have dealt with Bill Stickley many of times and he Good selection of vehicles. This is the fourth vehicle I have purchased from this dealership. I have dealt with Bill Stickley many of times and he's very relaxed and easy to get along with. More
Unexpected Pleasant Purchase Stopped into Phillips CJDR with the anticipation of getting answers to my purchase and lease questions and then leaving quietly. First, I was impress Stopped into Phillips CJDR with the anticipation of getting answers to my purchase and lease questions and then leaving quietly. First, I was impressed with the vehicle shown to us, and likewise with the friendly and courteous service by our salesman Jonathan Gonyer. No high pressure pitches, just straight forward questions and answers on both sides. Very nice visit, and purchase. More
Fixing the Radio I have to give a shout out to the service dept at Phillips Chrysler in Ocala. I leased my 2019 Jeep Cherokee just a couple of weeks ago, and the radio I have to give a shout out to the service dept at Phillips Chrysler in Ocala. I leased my 2019 Jeep Cherokee just a couple of weeks ago, and the radio went on the fritz. When I took it in to be serviced, it was playing and displaying normally, making me look like a doofus!, but Scott Sherman took me at my word and had it run through diagnostics. They determined it was faulty and set me up for a replacement. When the part was replaced, I got all the way home and noticed it was different to the unit I had before and I didn't have access to all the features on the vehicle, because the new screen was missing several apps. I drove all the way back into the service department, and Abriel Archer was super helpful! He had my truck taken back immediately and got everything working like it should. These guys are terrific. Helpful, patient, understanding and they really want their customers to be satisfied and to come back. I'd recommend this dealership and service dept to any and everyone. More
Best car purchase I've made in years. Purchased this vehicle after returning from a military mobilization. I live in Atlanta and flew in to purchase vehicle..shout out to my salesperson, J Purchased this vehicle after returning from a military mobilization. I live in Atlanta and flew in to purchase vehicle..shout out to my salesperson, John Keefe, who met me at the airport and took me to the dealership...we're talking about at least an hour drive. Upon arrival eveything was in order, the vehicle was exactly as advertised and I was driving back to GA in no time. Although I had a pretty good rate the dealership was able to find an even lower one. These guys are very professional and go out of their way to provide great customer service. More
They work hard for you Although a little longer that some might like, they do work hard for you on getting a good price. Ronik was are salesperson and was very professional Although a little longer that some might like, they do work hard for you on getting a good price. Ronik was are salesperson and was very professional in his attitude. I would highly recommend this dealership as they have loads of vehicles to look at. More
poor service Today I had an appt at the dearler. I saw people come and go and my car was parked outside for over 2 hours. I had to go to the office several times Today I had an appt at the dearler. I saw people come and go and my car was parked outside for over 2 hours. I had to go to the office several times to ask about my car and all they said was "soon soon." I then went to the inside office and then they looked at my car for 15 minutes and told me that they would have to order a part and to come back later. To be able to post this messg I had to choose a star - but they get no stars from me. More
Top notch service I have bought my last few vehicles through Bill Stickley with Phillips Chrysler along with my husband and other family members and I wouldn't go anywh I have bought my last few vehicles through Bill Stickley with Phillips Chrysler along with my husband and other family members and I wouldn't go anywhere else. I have tried and just did not like the experience one bit. David Hoff is always there to back me as well with financing. Thanks guys! I'll be back soon! More
Excellent! Very pleasant experience when buying a vehicle from Phillips Dodge in Ocala! No pushing, no stress, excellent customer care, I will recommend this pla Very pleasant experience when buying a vehicle from Phillips Dodge in Ocala! No pushing, no stress, excellent customer care, I will recommend this place any time!! More
Dealership is professional & customer service oriented Whether coming in for an oil change or purchasing a vehicle, the staff at Phillips is top-notch. We get a red carpet treatment each time we come in. Whether coming in for an oil change or purchasing a vehicle, the staff at Phillips is top-notch. We get a red carpet treatment each time we come in. More
Great service Excellent customer service. I bought two cars from here & never had any mechanical issues great cars!!! I can't remember the name of my first sales re Excellent customer service. I bought two cars from here & never had any mechanical issues great cars!!! I can't remember the name of my first sales rep but my second sale Rep Chris Rodrigez , Marcus & Joe Washburn are awesome!!!! The Employees at the Service dpt are amazing. Thankyou for your great service More