
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Excellent Very helpful for us old folks! I'm having fun driving it around. Everything was covered well. The timing was great as mine just about died when tim Very helpful for us old folks! I'm having fun driving it around. Everything was covered well. The timing was great as mine just about died when time to trade it in!! More
The sale specialist was very professional and closing. Doing business with the sales specialist was an excellent experience, however, the service people did not do a very good job cleaning and having the p Doing business with the sales specialist was an excellent experience, however, the service people did not do a very good job cleaning and having the purchased vehicle properly serviced and ready for delivery. For example the battery was not properly cleaned and service. The light suppose to be green and is instead red and almost drained. More
Great experience! Overall experience was extremely pleasant. Mr. Perez was very personable and provided a rather pleasant experience considering my previous interaction Overall experience was extremely pleasant. Mr. Perez was very personable and provided a rather pleasant experience considering my previous interactions with other dealerships were horrible. He Made the buying experience quick simple and delivered zero BS. I truly appreciate his honesty and eagerness to reach all the goals I wanted to achieve in my buying experience! Thank you for an awsome experience I will definitely buy here again! More
Very knowledgable sales person! I got what I wanted at the right price in a short amount of time. Very nice experience with a very good sales person. Thanks! I got what I wanted at the right price in a short amount of time. Very nice experience with a very good sales person. Thanks! More
The oil change I was given ruined my driveway at my home. My last visit I was to have my oil changed. When I arrived home I did notice some moisture under my car but was so tired because I was also coming hom My last visit I was to have my oil changed. When I arrived home I did notice some moisture under my car but was so tired because I was also coming home after work. I assumed it was from the air conditioning system. The next day I was getting ready to get in my car and the oil was all over my driveway. I had to find transportation to work and have my car towed back to the dealership. They fixed the problem with car and attempted to clean the oil from my driveway. I kept calling and requesting that they finish the clean up. Two weeks ago I made another call and they assured me someone will be back to finalize the clean up. They told me that they would be back and since have never returned. What has been left is a large stain on my driveway. This is my home that I own. I can’t believe they didn’t follow up after SEVERAL calls and false promises. I took pictures every time I called. This brings the value of my home down now. I would like a resolution. More
Good at first The service at the dealership was great. However once we got the vehicle home several things they stated to me were incorrect. The salesman stated i The service at the dealership was great. However once we got the vehicle home several things they stated to me were incorrect. The salesman stated it would be no problem to get key-less entry for my truck and this was incorrect. I have contacted Dodge directly as well as several locksmiths and audio shops to see what can be done. They all state my VIN will not allow key-less entry. We drove over 2 hours to get this specific truck because it had the bed size I specifically wanted and the key-less entry was the one question I had. If the salesman had stated he was unsure or did not know I would have been okay with that but don't state incorrect information. I have contacted JD since and he was going to look into it. It's been three weeks now and I haven't heard a word from him. I guess the sale is all that mattered. More
Straightforward and easy purchase. Factory ordering a Jeep Wrangler was a smooth process and they gave me a good discount. The purchase and trade on process was also smooth. Everyone w Factory ordering a Jeep Wrangler was a smooth process and they gave me a good discount. The purchase and trade on process was also smooth. Everyone was friendly and would definatly recommend this dealership! More
Happy with the vehicle. JD was the only contact we had. He was professional and supportive of our needs as customers. The only down side was that we had to get the vehicle ap JD was the only contact we had. He was professional and supportive of our needs as customers. The only down side was that we had to get the vehicle appraised a second time which left a bad taste in our mouths, as there was already a figure on paper. Also, not enough selection for what we were looking for in a truck. More
Awesome. Professional. Experienced This dealership has been performing maintenance for my 2014 confusion h challenger and jeep wrangler and JD was awesome in my new purchase. I look fo This dealership has been performing maintenance for my 2014 confusion h challenger and jeep wrangler and JD was awesome in my new purchase. I look forward for many more years of service. Brad did a great job with the financing as well More