Phillips Chrysler Jeep Dodge Ram

Almost 5 Stars, but flat tires. Had a great purchasing experience on Saturday, well almost walked out. lol my wife and I were looking at some trucks on the lot. Nobody bothered us a Had a great purchasing experience on Saturday, well almost walked out. lol my wife and I were looking at some trucks on the lot. Nobody bothered us and that was great. We walked in to the front desk and stood there for awhile, but nobody approached us. We walked out the front door and talked. My wife went back in and asked a sales man in the back corner if sales are by appointment only. Now we got some attention. We has Sam as our sales man and i must say, it is a pleasure working with him. WE decided on a truck and did a test drive. All went very smooth. We discussed pricing and came to an agreement pretty fast. I put down a deposit and would bring the remainder in on Monday and pick up the truck at that time. The truck was cleaned and tire shine on the tires. Here is the reason for 4 stars and not 5. The tires were all flat! so flat that i immediately could tell that they are flat. This is reason enough for me to believe that service there is of lesser quality, especially when you have flat when you pick up a new truck. Now they did take care of it right away, but it required a manager to go to the service department to get it done right away. They told me that the service department people would get mad. Now, i am also wondering what else has not been done, since not even the tires have been checked. More

Knowledgeable and honest It nice to know you can go to a dealer and not feel hustled, they went out of their way to make us feel comfortable and stayed after closing to explai It nice to know you can go to a dealer and not feel hustled, they went out of their way to make us feel comfortable and stayed after closing to explain how a lot of the functions on my new renegade worked. Thanks Sonny, Brad in finance also is one of the good guys, helped me get the best deal even after closing, thanks Brad. More

Great experience all around This was our second purchase from Phillips in Ocala. Like the first one the dealership was great, Bill Stickley our salesperson was excellent. Bill t This was our second purchase from Phillips in Ocala. Like the first one the dealership was great, Bill Stickley our salesperson was excellent. Bill took the time to go over all the details and was very patient as we took quite a while to decide on our purchase. We would definetly recommend this dealer to someone looking for a vehicle. More

Great experience We worked with Bill stickley and had a great seamless experience! Finance was great and no pressure! In and out quickly with a great vehicle’ We worked with Bill stickley and had a great seamless experience! Finance was great and no pressure! In and out quickly with a great vehicle’ More

Efficient, customer service oriented. Great team of people. Brian was great never felt rushed. Answered all questions and was very polite and professional. David was all ready and had all the docs ready when w Brian was great never felt rushed. Answered all questions and was very polite and professional. David was all ready and had all the docs ready when we walked into his office. Dennis, the manager came over and introduced himself. Family atmosphere at the dealership. More

Service Writer Abriel C. Archer Just want to let the Head Service Writer know how Mr. Archer takes care of me when I come in. He is great to work with. He gives you a good feeling Just want to let the Head Service Writer know how Mr. Archer takes care of me when I come in. He is great to work with. He gives you a good feeling as soon as you tell him what you need done. You have a great employee. Thanks Abriel More

New Jeep Grand Cherokee Purchase Bill was a great salesman! I drove quite a ways to Phillips Jeep since they had exactly the model I wanted at the best price. Everyone was super frien Bill was a great salesman! I drove quite a ways to Phillips Jeep since they had exactly the model I wanted at the best price. Everyone was super friendly and helpful, especially Joe who orinally gave me the information over the phone. More

A little gem This dealer did the best job of any I have been to. I knew I had poor credit and spoke to Chris Rodriguez before I even got there I knew what I qualif This dealer did the best job of any I have been to. I knew I had poor credit and spoke to Chris Rodriguez before I even got there I knew what I qualified for. Not the typical bs pre approval you get from other dealers that means absolutely nothing and you get your time wasted and heartbroken. Chris was even patient with me asking about some cars I really couldn't afford. I bought a 2012 Hyundai Elantra wagon and really feel like I got a good and fair deal. So far it runs great. Poor credit so my interest rate is high but least I have a chance now to improve it. Thanks Phillips and Chris Rodriguez More

Very helpful and fun This dealership did everything to make sure I was happy and satisfied with the vehicle I was takin home. My dealer was very helpful and very informati This dealership did everything to make sure I was happy and satisfied with the vehicle I was takin home. My dealer was very helpful and very informative and knew what he was talking about when it came to the paper wool and the specs of my car. More

We got everything we want at a great price Matthew was our salesman and he was knowledgeable and easy to work with. He found exactly what we were wanting along with a price that stayed within o Matthew was our salesman and he was knowledgeable and easy to work with. He found exactly what we were wanting along with a price that stayed within our budget. I would definitely look him up for your next purchase. More