
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Service was handled quickly and professionally. No pressure to get any extra services i didn't request. However the whole transaction felt very impersonal. No discussion about my truck or any up No pressure to get any extra services i didn't request. However the whole transaction felt very impersonal. No discussion about my truck or any upcoming service needs, etc. And I told the writer to call my cell when done and he did not. About an hour and a half after the estimated completion time I called for a status and was told the service writer was looking for me in the waiting room. That's an hour and a half i will never get back. The missed phone call is the reason for the one star deduction. I would go there again for service and see if the people skills improve. More
Poor management, no calls returned took over two weeks for a simple repair. I visited back twice to get answers service team only care about their clients do not work with each other. Couldn’t give me an for a simple repair. I visited back twice to get answers service team only care about their clients do not work with each other. Couldn’t give me an estimate and seriously over charged me. Charged 50 for shop fees no one could explain. Never again! More
Scheduling is excellent, repairs are also usually very good, the place overall is very presentable. The waiting room could be improved, with things to munch such as a hotdog stand or some other food items good, the place overall is very presentable. The waiting room could be improved, with things to munch such as a hotdog stand or some other food items to help pass the time while waiting. Can you walk around and look at the new vehicles without being attacked with salesmen? More
Jim is the man thank you for your quick attention to my needs . 5 star needs . 5 star More
Fast and efficient with minimal wait time even without an appointment. Only complaint was they couldn't tell me when the part for my vehicle's recall would be available. But that's definitely not on them. appointment. Only complaint was they couldn't tell me when the part for my vehicle's recall would be available. But that's definitely not on them. More
They were very helpful and informative. They were also patient dealing with the issues that were popping up due to my insurance company. They were also patient dealing with the issues that were popping up due to my insurance company. More
Susanna was fun to work with and answered all my questions. It took financing way longer than expected to be able to get me approved. questions. It took financing way longer than expected to be able to get me approved. More
Excellent and professional service. I will be back and I refer others to you as well I will be back and I refer others to you as well More