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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
3,187 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,187 reviews

August 17, 2024

The front end alignment was not done correctly. I had to have another alignment performed @ a cost of an additional $145 @ another Chrysler dealer. I have the paperwork & I expect to return and req More

by revdrchuckkrupa
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The young man who did the oil job is, I feel, a fine employee. I was impressed with him. He had to hand it off to someone else for the alignment. The very next day, I went on the road. Before I could even get out of town(Ocala), I lost my cruise control,
Aug 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

August 17, 2024

Excellent customer service and communication. Will use their service in the future. Good people to work with. More

by Nicklloydflorida
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service department
Aug 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Nick, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

August 17, 2024

Suzanne wasn’t pushy, service dept seems friendly and willing to help. Waiting room and bathroom are clean More

by Baysfamily
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that Susanna was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 17, 2024

Friendly, thorough, capable and knowledgeable. Very pleased with everyone involved. Definitely use them for all service needs. More

by 1979LIFEISGREAT
Service Price Transparency
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Recommend Dealer
Yes
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Xxx
Aug 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

August 17, 2024

Service dept is fantastic I came in for a recall, oil change and tire rotation and Jim Garvin and Derek Cummings and the crew got me done and I was out! Fantastic service guys! More

by kenwrightjr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Garvin, Derek Cummings
Aug 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Ken, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

August 17, 2024

Great service times and great representatives. Service was completed on time and the service technician keep me informed. More

by rushj22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2024

Great professional service, no problems. I drive from Leesburg to Ocala because of the wonderful service. More

by jimboliek12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
Aug 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2024

Improved after last visit but still needs more. Had to physically go there because no one returned my calls for three days More

by CHRISBEBEL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2024

Quick and no xx. They let you look before you buy without being your shadow. More

by shifty140
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 15, 2024

Andy was professional the entire time and helped me better understand the sales process which made it more comfortable for me to buy my jeep compass. I love the fact that he was never pushy like some c More

by Elizabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Arnold
Aug 15, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Elizabeth, for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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