
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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I showed up on a Monday morning with no appointment after an issue with my vehicle over the weekend and they worked me in, addressed the issues and even changed my oil with a swamped schedule. Excellent cust an issue with my vehicle over the weekend and they worked me in, addressed the issues and even changed my oil with a swamped schedule. Excellent customer service! More
The lack of communication between the service advisor and me meant a15 minute conversation took over 24 hours. And charging an hour labor to plunge the computer in and read it is ridiculous. And to add insul me meant a15 minute conversation took over 24 hours. And charging an hour labor to plunge the computer in and read it is ridiculous. And to add insult to injury you charge a shop fee for everything. Then to top it off the estimate to fix it was astronomical. The local truck repair shop came in at half your estimate. Of course my extended Chrysler warranty doesn't cover the coolant recovery tank even though it's technically part of the pressurized coolant system. Go figure.. More
Very professional and organized. The waiting room served coffee and hot chocolate. My service took longer than expected, but I understand. The waiting room served coffee and hot chocolate. My service took longer than expected, but I understand. More
It was a pleasure to do business with Brian. He was straight forward, patient and caring. He answered all of my questions and provided stellar customer service. He was straight forward, patient and caring. He answered all of my questions and provided stellar customer service. More
Fun transaction, great service. Sonny was a great sales person. Sales manager was great Don. Would love to buy from you again Sonny was a great sales person. Sales manager was great Don. Would love to buy from you again More