
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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They’re not concerned with customer service, only concerned with making money. Bought a vehicle from them & went in for my free first time oil change and tire rotation and was told it would cost me. concerned with making money. Bought a vehicle from them & went in for my free first time oil change and tire rotation and was told it would cost me. Finally got the worked out after 20 minutes of back and forth. I asked service center to check a check engine light, they. said they couldn’t scan it because they didn’t have the proper scanner. When I complained changed their mind and said one of the mechanics had a scanner and would. Came back and said I had a bad battery and if I didn’t have a good battery they couldn’t scan it. Offered me a battery for $430.00! Seriously?! When I said no way, they said they couldn’t do a scan. Question, why not put a good battery in it, run the scan to make sure it’s not another problem? Guess it’s easier to gouge someone with a battery at 3 times the price. Long story short, went to AutoZone got a battery and problem fixed. Have bought 3 vehicles from this dealership so you would think I would get better service. VERY disappointed! More
Very friendly and welcoming staff, and love the fact that they left me alone to look and then they were a few steps away when I had questions. When I thought there was a problem with the car, Riley and Dale they left me alone to look and then they were a few steps away when I had questions. When I thought there was a problem with the car, Riley and Dale went above and beyond to ensure everything was ok with the vehicle and quickly on my way again. More
Good service but need more smiling faces. And tire rotation should be cheaper for senior citizens. Especially when it used to be free. Big joke now And tire rotation should be cheaper for senior citizens. Especially when it used to be free. Big joke now More
Customer service is great . It can be difficult to talk to a service person on the phone call however the service is great and the follow up once vehicle is completed is great. It can be difficult to talk to a service person on the phone call however the service is great and the follow up once vehicle is completed is great. More
Great Service! Diagnosis was thorough and efficient. Problem was identified correctly and repaired. Facilities were excellent. Diagnosis was thorough and efficient. Problem was identified correctly and repaired. Facilities were excellent. More
My husband and I have bought 4 vehicles here! Amazing experience! No pressure and a very fast process! Thanks again! Amazing experience! No pressure and a very fast process! Thanks again! More