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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.3
3,444 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,445 reviews

September 09, 2022

Excellent to deal with honest love the service dept i highly recommend them to everyone. More

by SANDEELEE_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Sandee, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

September 09, 2022

In spite of being very busy, service personnel were courteous and helpful and answered questions about types of oil. More

by DAVEANDMARILYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sherman
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Sep 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Dave and Marilyn, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

September 09, 2022

Always do what they say, always prompt, always courteous and always makes an effort to be completed on estimated time. More

by BAR1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear JD delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

September 08, 2022

I would recommend this dealership to all my friends and family. They made me feel welcome and took care of all my families needs. Very happy with them. More

by M.GOLA0000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronik Arroyo
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Sep 08, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 08, 2022

They were polite and my service was done in a timely manner. I will be back again. Thanks Kathryn Burk More

by Keb1935f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business and our team looks forward to serving you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 06, 2022

The service representative was very cordial and friendly. My vehicle was promptly serviced. I was very satisfied! More

by MAYLYNDA35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your service experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 06, 2022

Very clear explanation of the work and the costs, and then fast service. We will be back. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dereck
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Sep 07, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 06, 2022

Went for oil change and waited for one and half hours and was told they were out oil and are waiting for delivery More

by SANDYBILL60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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Sep 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Sandy, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

September 05, 2022

Friendly and helpful staff, clean and an overall good experience. Would definitely go back there again! More

by Kez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stickley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 04, 2022

Took way too long to do a simple repair. Over 2 hours to do a 15 minute job. It wasn't until I threatened to go back to the shop and do it myself that they even began the repair. Also there More

by Mbarker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name unknown.
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Sep 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

Sep 08, 2022 -

Mbarker responded

If I ever find myself in FL requiring dealer services again I will contact you about replacing or reupholstering the seat. Other than that I am not local to the area at all hailing from NC myself. I know that my local dealer will more than likely not want to repair your dealerships mistake without a lot of red tape.

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