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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
3,432 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,432 reviews

December 24, 2024

Sales department I would recommend 100% Service department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Garvin
Dec 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

December 24, 2024

This dealership service team were able to determine the cause of my car issues and fix it in a timely manner More

by rachael.noemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrauth Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

December 23, 2024

We had a serious warranty problem and I had to visit Phillips quickly without an appointment. John Gonyer treated me with the utmost respect and professionalism and quickly helped to complete this repa More

by BERNIE2CRYSTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gonyer
Dec 23, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Bernie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 22, 2024

The service rep, Aaron Lawson made sure my needed repairs were covered by my warranty. Parts were ordered and repairs were made. Vehicle is running great. More

by Dawgpoundone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Aaron was able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

December 22, 2024

John Goyner is excellent at his job and great to work with makes everything easy ! More

by Briansdad44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for John and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 22, 2024

Jeff Smith took care of my truck with professionalism, courtesy and thoroughness. The best service advisor I have ever dealt with! Thank you, Jeff for treating me with kindness and respectability. More

by nenicastri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Dec 23, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 21, 2024

Service was not good didn't do anything they said they were going to do very lazy not happy with them will not be back 24 hours later for 25 minutes worth of work cleaning job was good tho More

by tandcj0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

December 21, 2024

My vehicle always comes back from service dirty. Footprints and handprints on everything. I should not have to clean up after service techs. More

by scottw381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

December 19, 2024

Great service My tech really knew what he was doing when replacing the screen on the Navigation system. Very clean dealership and coffee is 👍 More

by SHARONPHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Jeff Smith
Dec 20, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 19, 2024

Great job 👏. Keep up the good work. See you again when I come for the next service. More

by Winnet Chinyemba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 20, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

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