
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Sales department I would recommend 100% Service department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You must call and always constantly check. They claim to do different diagnostic tests, even when proof that they didn’t. They always threaten Diag charges when going through warranty. Was told I will need to contact Ram to have something warranted and even after contacted Ram and got it approved on how it needs to go through their system they fall short. Jim went even as far in the past to text to please leave a perfect review and don’t leave a review if it’s not perfect. Overall, this service department has fallen short on way too many occasions and can never be relied on More
This dealership service team were able to determine the cause of my car issues and fix it in a timely manner cause of my car issues and fix it in a timely manner More
We had a serious warranty problem and I had to visit Phillips quickly without an appointment. John Gonyer treated me with the utmost respect and professionalism and quickly helped to complete this repa Phillips quickly without an appointment. John Gonyer treated me with the utmost respect and professionalism and quickly helped to complete this repair. Thank you. More
The service rep, Aaron Lawson made sure my needed repairs were covered by my warranty. Parts were ordered and repairs were made. Vehicle is running great. were covered by my warranty. Parts were ordered and repairs were made. Vehicle is running great. More
John Goyner is excellent at his job and great to work with makes everything easy ! with makes everything easy ! More
Jeff Smith took care of my truck with professionalism, courtesy and thoroughness. The best service advisor I have ever dealt with! Thank you, Jeff for treating me with kindness and respectability. courtesy and thoroughness. The best service advisor I have ever dealt with! Thank you, Jeff for treating me with kindness and respectability. More
Service was not good didn't do anything they said they were going to do very lazy not happy with them will not be back 24 hours later for 25 minutes worth of work cleaning job was good tho were going to do very lazy not happy with them will not be back 24 hours later for 25 minutes worth of work cleaning job was good tho More
My vehicle always comes back from service dirty. Footprints and handprints on everything. I should not have to clean up after service techs. Footprints and handprints on everything. I should not have to clean up after service techs. More
Great service My tech really knew what he was doing when replacing the screen on the Navigation system. Very clean dealership and coffee is 👍 replacing the screen on the Navigation system. Very clean dealership and coffee is 👍 More