Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Worst communication I have ever experienced. Truck broke down on my home to South Carolina. Left it with them. Tried calling the next morning, no return call. Received a text late afternoon sayi Truck broke down on my home to South Carolina. Left it with them. Tried calling the next morning, no return call. Received a text late afternoon saying "axle done, checking alignment". I replied back asking it that was all they found. No response. Called numerous times the next day, no answer, no return calls. Finally called the sales dept and they tracked him down and he said the truck was done the day before. I wouldn't cross the street to xxxx on Tim if he was on fire. He sucks. More
Sales department was absolutely amazing very professional very helpful I will recommend them to everyone I know !! very helpful I will recommend them to everyone I know !! More
Recall procedure not followed incomplete , was called and asked to bring back in was doing a delivery he said he'd call back in 2 hours never did , was told the car was finished in a period of time impossibl asked to bring back in was doing a delivery he said he'd call back in 2 hours never did , was told the car was finished in a period of time impossible to do these recalls , second stop still needed , I didn't bother anyone for a loaner and still the burden becomes all mine , stated in addition hybrid mpg was was down on that note was told no problem exists .. more bologna 🤷.. also stated voice commands especially search and go are super challenging and always says immediately cancel ... basically nothing was done ... the only highlight was on pickup of nothing done a candid conversation with a good tech was refreshing, shame he didn't get my R O ..🤷🙆🙅 More
Michael Stickley was very courteous, professional, and easy to deal with. Other employees were courteous as well. The buying process was simple and stress-free. The dealership was clean and organized. easy to deal with. Other employees were courteous as well. The buying process was simple and stress-free. The dealership was clean and organized. Overall, outstanding transaction on a quality vehicle. My husband is very happy with this purchase. More
This dealership made the car-buying experience smooth, stress-free, and enjoyable. From the moment I walked in, the staff was welcoming, knowledgeable, and eager to help. They took the time to understand stress-free, and enjoyable. From the moment I walked in, the staff was welcoming, knowledgeable, and eager to help. They took the time to understand my needs, answered all my questions, and ensured I found the perfect vehicle without any pressure. I highly recommend this dealership to anyone looking for exceptional service and a hassle-free purchase! More
I’m very pleased with the dealership. They have made things easy for me. I usually deal with JD Davis but he was on vacation so Susannah filled in and did an excellent job. They have made things easy for me. I usually deal with JD Davis but he was on vacation so Susannah filled in and did an excellent job. More
Super easy to work with, fair value on trade, paperwork done ahead, just signed and left. Thanks! done ahead, just signed and left. Thanks! More