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Phillips Chevrolet - Service Center

Frankfort, IL

4.9
600 Reviews

600 Reviews of Phillips Chevrolet - Service Center

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November 09, 2012

They were all very professional, helpful and friendly. Went above and beyond to make sure I was satisfied. Also, they were very accomodating when I had to reschedule my appt. last minute. More

by coriep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 25, 2012

Had to have my car towed to the dealership late on a Friday afternoon. Wasn't sure if the car would be worked on until Monday and they had a great rental car for me ready to go. The car was ready Satu More

by johncharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 16, 2011

Phillips Chevrolet has always been good to me. The service they provide has always been perfect. I pass a couple of GM dealerships and it is well worth the extra drive. My family will continue to purc More

by Trueser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike M
August 02, 2011

I have purchased 3 Corvettes from Phillips over many years. Unfortunately, they have thouroughly discussed & dissappointed me. I was told they will NOT replace my battery that is still under warranty! More

by garz66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
June 26, 2011

I have bringing my vehicle to Phillips for service for a few years now as I have been working in the area, but live down near Kansas City. I have been very pleased with the professional, and personable sevr More

by Scott Lawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Wilson
March 12, 2011

I received a Letter Fron the General Manager Mike Maheras. The letter was to inform that my car had reached its first Birthday. Mr. Maheras thought that I should bring my vehicle in to make sure that More

by adorable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ, Mark Hawkins, Mike Maheras
February 09, 2011

Gentlemen, I wanted to write a quick email to compliment your service staff. I called this morning at 7:30am to request an appointment for my 08' Impala with a dead battery, I called for either Dan Kaminski More

by kmthor00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dam Kaminski / Bill Miller
February 07, 2011

Once again another home run. The wife and I stopped in today to have the recall done on our new Equinox. The Service Advisor (Bill Miller) could not have been nicer. He answered all of our questions and w More

by mydogblue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Miller
December 05, 2010

I traveled all the way from Schaumburg to do business w/ Phillips Chevrolet. They had the selection of Camaro's I needed and the prices I was willing to pay. My salesman, Daniel Bachert, was very knowledg More

by JamesLivas
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bachert
Jan 22, 2020 -

Phillips Chevrolet responded

Thank you for your review!! We appreciate you business!! Happy motoring!

April 26, 2010

I sent my sister with my car for a detail and they said it needed alignment, which then revealed a bad bearing. Car drove perfectly coming to the dealer and steering did not pull whatsoever.. She was sold More

by pozomoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor Scott
May 11, 2010 -

Phillips Chevrolet responded

I appreciate you coming back in to discuss this matter. Glad you are happy with the detailing of your sister's car. Please let me know if there is anything else we can help with. Bill Featherston Service Director 815-469-2323 x338 billf@phillipschevrolet.com

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