Phillips Chevrolet - Service Center

I enjoy exceptional sx at PC. They treat with me respect, courtesy, and efficiency. II also like the service provided to get shuttled to work while the car is in the shop. Really helps out, courtesy, and efficiency. II also like the service provided to get shuttled to work while the car is in the shop. Really helps out, More

Thank you for the quick and great service. Scott was very personable and I really appreciated all the help I received! Will be coming back again for sure. Thanks so much! personable and I really appreciated all the help I received! Will be coming back again for sure. Thanks so much! More

I went into phillips chevy to check on some service for the avalanch i bought there, I met mike the busness Mgr. who had worked on my last sale, Mike took time to take me to service area and handled my ara the avalanch i bought there, I met mike the busness Mgr. who had worked on my last sale, Mike took time to take me to service area and handled my arangements himself, After talking to mike he informed about the sale they had going on, so i told him what i would be interested in if i was to get a new truck, so he introduced me to Marty Mckenna who talked with me about a 2013 silverado Marty got the truck showed it to me it was everything i was looking for and a whole lot more , now i really dident need a new truck & dident plan on buying one ? But the kind of deal they offered me and giving me a great deal on my trade in i had to be a fool not to jump on that deal, so if you are near any other chevy dealer and your thinking about something new, turn around now ! And drive to Phillips Chevy in Frankfort, look for Marty Mcenna,or Mike Darge, You wont be sorry! They both worked really hard for me, And im sure they will do the same for you, I have bought many chevy trucks and avalanches there before and never had a problem if you need something they will make it happen, you can count on that! More

Scott Perak at Phillips Chevrolet treated me like I wanted to be treated. I am usually scared of service departments because sometimes I think they want to fix things that do not need to be fixed and wanted to be treated. I am usually scared of service departments because sometimes I think they want to fix things that do not need to be fixed and charge me for things that I do not need to pay for. But this time at Phillips Chevy Scott Perak is an honest and fantastic service writer. I came in for some leaking that I had coming from the car. Scott said he would have it checked out and get back to me. When Scott called me back he told me it was for a gasket that was from the transmission pan. He explained to me that instead of getting a new transmission that he strongly feels that by replacing the gaskets and cleaning it up that I should be fine and get another 50,000 miles out of it. So instead of a $2000 bill and transmission, it was a $379 bill and an honest company and a FANTASTIC service writer. I am now starting to feel better about going in to check out my car if I think something is wrong. I hope this gets to other customers who had the same feelings I had about service departments and service writers. Scott Perak gets an A+ in my book. Thank you, Sal Gugliuzza More

I have been buying vehicles from Phillips for 35 plus years because of the service department. I specifically wait for Christine Smrstik to help because I trust her and respect this dealership with the years because of the service department. I specifically wait for Christine Smrstik to help because I trust her and respect this dealership with the help she has provided and work needed to be performed on my vehicles. Thanks Christine. More

This dealership helped me out when my wife needed a repair on her Aveo. We went originally to That awful Apple Chevrolet where we bought the car. They were not helpful at all.My wife ran over a deer ca repair on her Aveo. We went originally to That awful Apple Chevrolet where we bought the car. They were not helpful at all.My wife ran over a deer carcass and broke the washer bottle and the liner under the fender. Apple REFUSED TO work on the car until we had it power washed. We had just bought the car there a few months before. So in my desperation I went to Phillips in Frankfort. They were more than happy to help us out and give us aloner. Been going there ever since. Excellent service consultant Christine Smrstik has been my go to person at this dealership. VERY NICE AND DEDICATED TO HER JOB. More

These two employees have always gone above and beyond to get are service needs taken care of.We were told that the part for are onstar was not covered and we felt it should be since we have had electrical i get are service needs taken care of.We were told that the part for are onstar was not covered and we felt it should be since we have had electrical issues with out car. He told us to give him afew days he would look into it and called back the next day to give us the good news.Our car was serviced today and we could not thank them enough. We will be looking for another new car soon and will not look else where. the service department is grea and I always try to get Christine. she talks stright and honest,as does Dan More

I was very satisfied with my overall purchasing experience at Phillips Chevrolet. Although I purchased a Buick Enclave at a Chevy Dealership, my salesperson, Joe Luque, was very knowledgeable with experience at Phillips Chevrolet. Although I purchased a Buick Enclave at a Chevy Dealership, my salesperson, Joe Luque, was very knowledgeable with the many features on my used SUV. I needed to return to the service dept. for wheel balancing and when the time frame was conflicting with my work schedule, Christine in the service dept. and Dan arranged for a loaner which Sarah quickly provided. I have already mentioned this outstanding service to several of my co-workers who were amazed that I was provided with a loaner. And thank you for the car wash when my vehicle was ready for pick up. I recommend this dealership most highly. Helen M. Powell More

My service experience at Phillips was excellent. Scott has always been very helpful and gives me options when my car needs servicing. I will continue to take my vehicles to Phillips. Eugene L. has always been very helpful and gives me options when my car needs servicing. I will continue to take my vehicles to Phillips. Eugene L. More

Outstanding service! While having service, they noticed a rip in my seat upholstery and ordered a new one on their own. Great! rip in my seat upholstery and ordered a new one on their own. Great! More