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Phillips Chevrolet - Service Center

Frankfort, IL

4.9
600 Reviews

600 Reviews of Phillips Chevrolet - Service Center

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November 29, 2019

Great dealership This is a great dealership to work with! Highly recommended! Great overall experience every time I go in. Everyone is friendly and easy to talk to More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Smith, Nicole Semplinksi, Samantha Lehr
Dec 02, 2019 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate your business as well as your kind words. Happy motoring!

November 12, 2019

I have had the worst experience with repairs at the Phillips Chevrolet of Frankfort, from my vehicle being there for over 6 weeks due to the back order of parts because of the GM strike. I don’t have a More

by Ernesto Martinez
Recommend Dealer
No
Employees Worked With
Mike Riordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

I’ve had my car in the service department for over a month, when initially I was told it was gonna take 2 weeks for repairs, but I’ve been getting in contact with them and they have the same excuse how More

by Ernesto Martinez
Recommend Dealer
No
Employees Worked With
Mike Riordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey
October 26, 2019

Service was smooth! Just oil/rotate. Had a question about my other car that might need service Dan listened and put me in touch with Mike who worked at their Hyundai Deal More

by truckin22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kachinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Riordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Finch
Oct 28, 2019 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! Your kind words as well as your sales and service business are very much appreciated! Happy motoring!

August 29, 2019

Very disappointed I am very disappointed with the whole buying experience at Phillips Chevrolet. I purchased a used 2010 Equinox in September 2016 with about 48,000 mil More

by Disappointedjoy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Riordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Hamdan
August 08, 2019

Best dealership experience I had to bring my car in for service after my check engine light went on. Rami went above and beyond to help me. He made sure I was completely taken c More

by John0405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Maheras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rami Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! Our goal is to go above and beyond for our customers! I let Rami know he attained that goal. We appreciate your business. Happy motoring!

May 20, 2019

Batman There service Department is neat and clean and there service advisers are very friendly and noliable and very friendly. And professional, and they tre More

by Superman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Kachinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate you choosing Phillips for the service of your vehicle. Happy motoring!

April 11, 2019

Good experience If you ever have any service issues I would definitely recommend you talk with Dan Kachinsky. He was by far the nicest man I have dealt with. He was v More

by CIndy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marty McKenna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Kachinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! Your business as well as referrals are very much appreciated. Happy motoring!

February 07, 2019

A awesome experience all around Nicole was very informative and helpful about my service I was getting done I highly recommend as one of very good work and that why I keep coming to More

by Cruze 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole LeRoy
Feb 08, 2019 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! I will pass your kind words on to Nicole. Your business is very much appreciated. Happy motoring!!

December 12, 2018

Long time customer Phillips Chevy in Frankfort is a good dealership to do business with. Staff is very friendly and helpful when you need service, or answers to question More

by MSR103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kachinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Finch
Dec 12, 2018 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet!! We appreciate you choosing Phillips for the purchase of your vehicle. Happy motoring!

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