Phillips Chevrolet - Service Center

Christine is always very professional, pleasant and greets the customers with a smile on her face and a positive attitude each time. She is very knowledgeable about my vehicle and recommends what type greets the customers with a smile on her face and a positive attitude each time. She is very knowledgeable about my vehicle and recommends what type of service is needed based on the mileage. I can trust her judgement and know that she will take good care of my vehicle. I purchased this Chevrolet Venture mini-van from Phillips and have all of my maintenance work done at Phillips so that there can be a clear history of the maintenance performed. More

I drive 45 mins to get to this dealership to purchase & service my cars. That should say it all. I always get great all around service!!! & service my cars. That should say it all. I always get great all around service!!! More

Christine has been great with accommodating me and my wife with getting the derive appointments we need along with transportation which others at the dealership said we couldn't. She is awesome!!! wife with getting the derive appointments we need along with transportation which others at the dealership said we couldn't. She is awesome!!! More

I recently purchased a 2013 Camaro and had the misfortune scraping a rim and few door dings. Thankfully I had purchased an extended warranty covering those items. Dan and Tim had gone above and beyond expect scraping a rim and few door dings. Thankfully I had purchased an extended warranty covering those items. Dan and Tim had gone above and beyond expectation by looking out for me. They put extra efforts/consideration into making sure my vehicle was serviced to complete satisfaction as there was a discrepancy with the adjusters on the coverage. I moved to Frankfort several years ago and have had the pleasure of working with Dan and Tim over that period whenever my last vehicle needed some work. They are very courteous, professional and honest for their line of work. Like everyone, I don't necessarily care to visit the service department, but I do feel a good sense of comfort knowing that I have individuals like Dan and Tim overseeing the work. More

the service that you have is exceptional Chris an Kyle show what the meaning of customer service.I would highly recommend for anyone who needds service for their vehicles .Thank You show what the meaning of customer service.I would highly recommend for anyone who needds service for their vehicles .Thank You More

Came in for service for a problem with my vehicle that occured at same time last year. The diagnostic testing showed that the same codes were occurring for the problem, as was taken care of last year (wh occured at same time last year. The diagnostic testing showed that the same codes were occurring for the problem, as was taken care of last year (which I paid for out of pocket). Scott went above and beyond to make sure that I didn't have to pay for the same repair again twice. I cannot express how grateful I am for this cost savings - especially since it was a recurring problem with the vehicle! Thanks again for putting the customer first!!! More

Scott is a professional multi-tasker. He always manages multiple customers with speed and efficiency. I know the products and services suggested are beneficial to keeping my vehicle running in good shape. multiple customers with speed and efficiency. I know the products and services suggested are beneficial to keeping my vehicle running in good shape. More

A HUGE thanks to Joe for all his help. I will gladly recommend Joe to our friends and family. I apprecciated how quickly our vehicle was serviced and returned to us. recommend Joe to our friends and family. I apprecciated how quickly our vehicle was serviced and returned to us. More

Always greeted with courtesy, very attentive to my requests. Dealership very careful with your vehicle. Serviced in a very timely manner. The dealership is always spotless. Phillips is definitely cust requests. Dealership very careful with your vehicle. Serviced in a very timely manner. The dealership is always spotless. Phillips is definitely customer service orientated. Everyone You encounter has a smile ready for You. They make You feel like Family. Henry Rhodes and Mike Maharas are just wonderful people. Service writer Scott is also Great. More

Scott was a pleasure to have contact with regarding our new car needing service for the protective guard. If we need any other service we won't hesitate to call him. new car needing service for the protective guard. If we need any other service we won't hesitate to call him. More