Phillips Chevrolet - Service Center

When I bring a vehicle in for service work Scott is always greeting me with a smile and promptly gets me in and out with excellent customer service and a detailed explanation of what my vehicle was in always greeting me with a smile and promptly gets me in and out with excellent customer service and a detailed explanation of what my vehicle was in need of at the time and what I may need down the road. He is always right on with whatever problems I have had. He does a great job and I'm looking forward to more business with him and the people at Phillips Chevrolet. More

Scott Perak made my service appointment super fast and efficient. I would recommend if you go to Phillips that you see this guy. I feel like he put my car ahead of everyone elses and was very clear on w efficient. I would recommend if you go to Phillips that you see this guy. I feel like he put my car ahead of everyone elses and was very clear on what was wrong and how he fixed it. More

scott is just great. he's very patient when explaining what's wrong with my car and very thorough. i'm very pleased with this dealership as a whole, that is why we purchase most of our vehicles explaining what's wrong with my car and very thorough. i'm very pleased with this dealership as a whole, that is why we purchase most of our vehicles from you. More

I went in for a routine oil change on my new car. The service department was very friendly and professional. They even washed my car when done. Will be back for all service. service department was very friendly and professional. They even washed my car when done. Will be back for all service. More

Had my oil change at this dealership and they were friendly and made sure everything else was looking great on my car. Scott was real helpful with any concerns I had. friendly and made sure everything else was looking great on my car. Scott was real helpful with any concerns I had. More

I had excellent customer service here at Phillips Chevrolet! Kyle was very helpful and patient with me. He took the time to explain the service I came in for and informed me about other services of Chevrolet! Kyle was very helpful and patient with me. He took the time to explain the service I came in for and informed me about other services offered by Phillips that I was able to take advantage of. I would definitely recommend this service center to others. It has the feeling of a small town business that cares about their customers. It was a pleasure doing business with Kyle! Thanks you once again, Maryann B. More

While getting my car services at Phillips chevrolet, I received great service, they completed the work in a very timely manner and making feel it was done efficiently. In addition Scott is always friendly received great service, they completed the work in a very timely manner and making feel it was done efficiently. In addition Scott is always friendly. More

Phillips. And especially Scott were fantastic at my last visit. He explained everything thoroughly, got me in and out in record time and was helpful throughout my entire experience visit. He explained everything thoroughly, got me in and out in record time and was helpful throughout my entire experience More

Vehicle was ready and was parked outside. Service consultant related to me she just had to finalize the paper work. While I observed her talking and socializing for approx. 45 minutes she finally got consultant related to me she just had to finalize the paper work. While I observed her talking and socializing for approx. 45 minutes she finally got around to finishing my paper work. More

My third visit for the same darn problem with this new My third visit for the same darn problem with this new car, or so I thought. I am not one to give praise very easily because of my profession. I l My third visit for the same darn problem with this new car, or so I thought. I am not one to give praise very easily because of my profession. I look for and often find a lot of errors in the work that others present to me. In fact I help them improve by the comments and suggestions that would prevent them from repeating the same mistakes. Apart from the anger and ignorance of the problem that raced in my head, I had no idea what was going on with my car. It was then, when I hung up the phone with Phillips Chevrolet service department that I was at ease. They provided me towing from my house to the dealership, a loaner that accommodated my body size, and an assurance that my car is in good, NO- the best hands for whatever service my car required. I was assisted that night by many people, some of who I could not recall their names. One name or person stood out that was service representative, Tony Cesario. Mr. Cesario put me at ease by his concern, willingness to find a solution, and reinforced the sentiment that I am not just another person sitting anxious in the waiting room. I can't really quote what was said or what was done for my service visit. But one thing I am sure of now, as well as the day I purchased my 2012 Impala from Phillips. It’s the long term relationship with the dealership that convinced me to buy from Phillips, and its the service department outstanding performance that keeps me coming back to that dealership, again and again. Of course, this is just my opinion, but then I was directed to Phillips because of their A+ rating from the Better Business Bureau. Today I am back for a routine service - oil change, but again Mr. Cesario welcomed me with a kind smile, a stern shake of the hand, and an attentive ear to my concerns. Makes me wish I was treated and serviced at my other car's dealership (Naperville Toyota) for the visits I had in the past. Keep it up Phillips. Good job Tony! Mr. J Sandoval 10/07/2013 More