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Phillips Chevrolet - Service Center

Frankfort, IL

4.9
600 Reviews

600 Reviews of Phillips Chevrolet - Service Center

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January 08, 2022

Great customer service. It was the best experience, Joe went above and beyond. Recommend everyone to shop here. Again more than satisfied. More

by Perez6343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! "Great customer service" is such a nice compliment. We appreciate your business - happy motoring!

October 14, 2021

Brought my 2009 corvette in for oil change and left with a 2015 corvette. Lisa Gonzalez-Phillips was a great sales person. Very helpful and not pushy. I have used this dealeship often ( probably over 3 More

by tofusue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gonzalez-Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gates
Oct 15, 2021 -

Phillips Chevrolet responded

Thanks you for taking the time to share your experience! Wow, over 30 year!!! We so appreciate that. I will pass your kind words on to Lisa. Happy motoring!!!

August 18, 2021

Steve Sorensen was wonderful to work with. He was always available to answer any of my questions and is very knowledgeable! Thanks Steve for all the help! More

by Juliew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! I will gladly pass your kind words on to Steve. We appreciate your business. Happy motoring!!!

April 09, 2021

Joe Hamdan has made the the best car buying experience I've ever had. From the beginning he had reached out to me and even sent me a video of the car I was looking at just to assure me it was actually the More

by aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hamdan, Walter Fields Sr.
Apr 09, 2021 -

Phillips Chevrolet responded

Thank you for taking the time to write such a nice review for Phillips Chevrolet! I know Joe will be very happy to hear that your car buying experience with him was the best on you ever had. I will pass your kind words on to Walter as well. We appreciate your business. Happy motoring!

March 25, 2021

Very friendly. Very helpful. Very neat and clean dealership! Slyvester was Great! I will be back! I'm happy I came here! I will tell my friends! More

by jackie.surdyk
Recommend Dealer
Yes
Employees Worked With
Dan Kachinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Fields Sr., Sylvester Highley, Emily Loncar
Mar 26, 2021 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate you telling your friends about your experience at Phillips. Happy motoring!

March 08, 2021

U-tube videos were quite helpful. Rami provided excellent customer service and support! Very knowledgeable staff! I'm keeping them on speed dial. Great folks! More

by Roadrnr821
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rami Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! Glad our YouTube videos were helpful. We appreciate your business. Happy motoring!!

February 02, 2021

Today, I placed Mike in a difficult situation. As a service manager, Mike consistently deals with clients who are having frustrating issues with their vehicles. Mike was openly honest and went above an More

by Tom Humenik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Riordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! Going above and beyond for our customers is our goal. We appreciate your kind words as well as your business. I will pass your kind words on to Mike. Happy motoring!

January 21, 2021

Received great service. James texted when the car would be ready, which is was. Phillips had given me a rental to use which was so helpful. Everyone in the service department is friendly and courteous. More

by vinniecael2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Baggarly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate you choosing Phillips for the service of your vehicle! Happy motoring!

August 14, 2020

Lisa was very polite and helpful during this process. No haggling. Straightforward deal. Good price for the vehicle I wanted. A lot of inventory on their lot to pick from. More

by G.M
Recommend Dealer
Yes
Employees Worked With
Lisa Gonzalez-Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Braley
Aug 14, 2020 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! I will pass your kind words on to Lisa. We appreciate your business...happy motoring!

July 27, 2020

Great Experience I was looking to sell my car and used KBB Instant Offer. It sent me to Philips Chevrolet. The dealership knew that I was not looking to buy a car at t More

by mmq630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Mora-Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Bellisario
Jul 28, 2020 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! Your kind words are very much appreciated...I will pass them on to Oscar and Paul. We look forward to earning your business in the future...happy motoring!