Phillips Chevrolet - Service Center

No Appointment No Service No kidding I waited too long for an oil change, and just any oil change won't do. I called ahead to schedule an appointment but was told later in the week was p I waited too long for an oil change, and just any oil change won't do. I called ahead to schedule an appointment but was told later in the week was probable. When I asked my service advisor (Tony C.) about making an appointment for an oil and scheduled repair for the same date - he encouraged me to come in for the much needed oil change. I waited a little longer but it was well worth having my car serviced. I appreciate the "Can Do" attitude and the genuine concern to help the customer. Again and again I come back to Phillips service because I will always get uncomplicated solutions. J Sandoval More

Warranty Service I brought my 2014 Cuze diesel in for the 'check engine' light. Scott Perak tried to read the code with his reader but it did not work with the diesel I brought my 2014 Cuze diesel in for the 'check engine' light. Scott Perak tried to read the code with his reader but it did not work with the diesel electronics. So he offered transportation while waiting for an available technician. Turned out the code was set by a faulty O2 sensor - an annoyance for a new car which is an issue for me with Chevrolet. Phillips Chevrolet and Scott Perak in particular took what was an annoyance for me and made it as convenient as possible to effect the repair and get me back on the road quickly. An impressive level of customer service from my perspective. More

Wonderful experience Christine Finch was a pleasure to work with throughout my entire experience. She worked with us to ensure that the we got the best deal and kept in c Christine Finch was a pleasure to work with throughout my entire experience. She worked with us to ensure that the we got the best deal and kept in constant contact with us throughout the process. I would highly recommend Phillips Chevrolet for servicing your vehicle. More

Thank you Tony very much on all your help! Thank you so much Tony for all your help with my 2014 Camero getting serviced. My car looked sharp and it was so nice to see you again. I was very sat Thank you so much Tony for all your help with my 2014 Camero getting serviced. My car looked sharp and it was so nice to see you again. I was very satisfied with everything. Cindy Koch More

Great Service Great customer service! I scheduled an appointment for an oil change. They got me in at the requested time and my wait time was not very long. The s Great customer service! I scheduled an appointment for an oil change. They got me in at the requested time and my wait time was not very long. The service rep was friendly and kept me updated with the progress of my vehicle. More

Service Thanks so much to joe for all his help with getting our vehicle fixed in such a short time. We appreciate how attentive he was to getting it done qui Thanks so much to joe for all his help with getting our vehicle fixed in such a short time. We appreciate how attentive he was to getting it done quickly since we were going on vacation. Thanks again!! More

Very Happy I brought my Monte Carlo in for new tires. Tony was my advisor and he was great! He was able to get me in asap which was important because one tire I brought my Monte Carlo in for new tires. Tony was my advisor and he was great! He was able to get me in asap which was important because one tire was flat. Phillips service is always great! More

Once again, great, friendly, service, Again, Phillips Service department has done a great job in taking care of me & my car. Scott Perak as well as the whole crew at Phillips will go abov Again, Phillips Service department has done a great job in taking care of me & my car. Scott Perak as well as the whole crew at Phillips will go above & beyond to provide great service. And I want to applaud the porters as well, those kids are so polite & respectful. Keep it up Phillips. By the way, I travel about 40 min. to have my car serviced here. That's how good they are!!! More

Pontiac Montana This appointment was initiated via my iPhone app, hint, it's worthless. Upon arrival I was greeted by Christine Finch with a kind smile and a kind wo This appointment was initiated via my iPhone app, hint, it's worthless. Upon arrival I was greeted by Christine Finch with a kind smile and a kind word which consistent anytime I come to Phillips to purchase a car or have service done. I explained to Christine the nature of the visit was not only for brakes but for various reasons. I knew this would be a costly visit simply because of all of the issues this car was having. Although the appraisal took three hours, I was not surprised because I know how thorough the Mechanics are when checking a vehicle. It would have been nice to have some coffee, however, the vending machine for coffee is STILL broke and the vending machine next to it was leaking water all over the floor. I will say, there was always someone attentive to the water on the floor, wiping the mess up very often. When Christine approached me with the list of repairs, my hunch proved accurate, allot of work=allot of money. In the process, Christine did a great job explaining, in detail, everything they suggested needed to be done on the car. I say suggested because at no time did I feel forced in having to do any or all of the repairs. But, I knew I didn't have a choice because I didn't want my wife driving an unsafe vehicle. In total, it was about a day and a half of work well spent. I am VERY happy with the results from Service to repair. What I was not happy with was the price. Given the quantity of work, I knew it was going to cost, but as an example, to charge $59.50 to check out a sliding door, clean the pads and lube the door is over the top. In fact, I have nothing but great things to say about Joe Armstrong, Scott Perak and Brian Kramer, too. More

Pleasantly surprised! I took my 2014 Chevy Traverse previously purchased at Phillips Chevrolet into their service department for a basic maintenance oil change expecting to I took my 2014 Chevy Traverse previously purchased at Phillips Chevrolet into their service department for a basic maintenance oil change expecting to spend $60-100 out of pocket for the "extras" most companies tack on to a basic oil change. Instead, I left with an oil change, tire inspection and rotation, and a multipoint vehicle inspection all for free and all in less than an hour!!! I was very pleasantly surprised, to say the least! Thanks, again, Phillips Chevrolet, for going above and beyond to keep your customers happy!!! More