Phillips Chevrolet - Service Center

Great service, great associates I've had my Silverado and my wife's Traverse (both bought from Phillips) serviced in the last couple of months and both experiences could not have bee I've had my Silverado and my wife's Traverse (both bought from Phillips) serviced in the last couple of months and both experiences could not have been better. I dealt with both Cory and Jim for non-routine issues and both were resolved methodically, knowledgeably and courteously. I was never pressured to buy additional services, and warranty items were taken care of with no hassle. I have been buying / servicing there for four years now and I have yet to deal with an associate that I have not liked and respected. More

Thank you Rafat and Dan! Thank you for taking care of our vehicles and reaffirming Phillips commitment to service and trust. You guys are great. Thanks for personally takin Thank you for taking care of our vehicles and reaffirming Phillips commitment to service and trust. You guys are great. Thanks for personally taking care of my family and me. More

Exceptional Customer Service Christine Finch in the Service Department went above and beyond to ensure I was 100% satisfied with repairs performed on my vehicle. She was very att Christine Finch in the Service Department went above and beyond to ensure I was 100% satisfied with repairs performed on my vehicle. She was very attentive and took all of my concerns into account...not only on my last appointment, but previous ones as well. I have found many of the employees at Phillips Chevrolet in Frankfort to be very friendly and helpful. I highly recommend this dealership for both quality product and service! More

Reg Hernandez Volt repair Had to make a appointment for my volt , door lock front passenger did't work, and front tire area was making a squealing noise, made the call for se Had to make a appointment for my volt , door lock front passenger did't work, and front tire area was making a squealing noise, made the call for service and Was told Next available date was two weeks away( that kinda of surprised me) however I took it. When I did arrive Tom Barton (service rep) greeted me was professional and pleasant, a loaner was arranged and within 10 minutes I was out of there( nice! ) Dan Kachinsky ( service manager) took the time to stop and say hello (nice guy), it took 4 days for the repairs (parts and paint job was required) , however everything was fixed to my satisfaction. Dan personally took care of me when I picked up my volt. I know phillips gives great deals , but to me it the service afterwards that counts and for this they get a A+ Thanks again More

Exceptional Service Received from Terry Sanders After a long day I went to Phillips Chevrolet to turn in my loaner car and pick up my new Chevy Cruse which had been in for undercoating. What a painl After a long day I went to Phillips Chevrolet to turn in my loaner car and pick up my new Chevy Cruse which had been in for undercoating. What a painless experience Terry Sanders made it for me. I didn't know where to go and was just kind of looking around as I waited in line at the cashier thinking that might be a good place to start. As I stood there I watched him interact with customers and was highly impressed with the level of service and professionalism he demonstrated with such a humble demeanor. He noticed that I was standing in line and he came up to me and asked if there was anything he could do to help me along. I explained my situation and he immediately jump in, took control and got me in and out in no time at all! So polite, so professional and so service focused. He over delivered!! What an asset he is to Phillips Chevrolet!! What really impressed me the most was that he came up to me... I didn't have to seek him out for direction. He read the uncertianty on my face and immediately jumped right in to help. Thank you Terry Sanders for making my experience at the service department of Phillips Chevrolet such a positive painless experience. You have made me a customer for life!! Thank you, Judy Sweas More

Warranty Repair Was greeted by a very friendly man Paul Nelson who went above & beyond to make sure my car was repaired properly. I met him as a stranger & left as a Was greeted by a very friendly man Paul Nelson who went above & beyond to make sure my car was repaired properly. I met him as a stranger & left as a friend. He was an awesome man. More

Fast, Friendly, Reasonable Christine was very helpful in assisting me with my service appointment. Everything was taken care of and explained clearly. I'll be back for further Christine was very helpful in assisting me with my service appointment. Everything was taken care of and explained clearly. I'll be back for further service needs. More

Great work As always the service was excellent unfortunately who ever done the oil change forgot to reset oil life. My service consultant Chris was very nice. As always the service was excellent unfortunately who ever done the oil change forgot to reset oil life. My service consultant Chris was very nice. More

consultant service We were very pleased with the service we received from Christine Finch at Phillips Cheverolet. She was knowledgeable and professional. We would return We were very pleased with the service we received from Christine Finch at Phillips Cheverolet. She was knowledgeable and professional. We would return to Christine Finch and the service department. More

Great service I bought my 2011 Cruze from Phillips Chevrolet in December 2010. All of my service needs have been exclusively through this dealership. I have been co I bought my 2011 Cruze from Phillips Chevrolet in December 2010. All of my service needs have been exclusively through this dealership. I have been completely satisfied with my experiences from sales to service. My most recent service needs were handled by Fred Marek who was very friendly and courteous. More