600 Reviews of Phillips Chevrolet - Service Center
GREAT SERVICE!!!! From the time you pull in to the service area ,To the time you pickup your vehicle, The customer service that Paul and Corey provide is really Great ! From the time you pull in to the service area ,To the time you pickup your vehicle, The customer service that Paul and Corey provide is really Great !! They keep you informed through the entire service visit. More
Service Director Phillips Chevrolet offers the best service available! Director, Dan Kachinsky greets me warmly and by name every time I see him at Phillips. He is on Phillips Chevrolet offers the best service available! Director, Dan Kachinsky greets me warmly and by name every time I see him at Phillips. He is one of the reasons why I return for service. Thanks, Dan. More
Great Business Model I have been dealing with Phillips for 30 years and they keep getting better. I had a Transmission flush and filter change done. After finding the fi I have been dealing with Phillips for 30 years and they keep getting better. I had a Transmission flush and filter change done. After finding the filter was not accessible without a major overhaul, they charged for a fluid change only, Integrity is one reason I service all 4 vehicles at Phillips. I also like the follow-up e-mail. I can compliment Chris directly or let her know of any concerns. Also needed the drivers door seal replaced. Let Dan know a week before and the parts were there when I brought the Traverse in. 94,000 miles and running so good, the wife will not part with it. More
2012 Chevrolet Volt Service For service advisor Scott Nelson again I praise this guy! Had to make a second appointment forgot that I needed an alignment for the front and rear of For service advisor Scott Nelson again I praise this guy! Had to make a second appointment forgot that I needed an alignment for the front and rear of my vehicle since I would be upgrading to 18" wheels. Another positive experience this is the guy you want to deal with he recommended to me to do the oil change and tire rotation that was still covered under warranty or else next time it wouldn't be covered because of the expiration date. Thanks Scott saved me $50.00 on my trip...Phillips Chevrolet in Frankfort why go anywhere else they know how to take care of the customer and makes you want to keep coming back. More
service Phillips has a very good service dept they are very courteous and also very prompt in getting work done if you need chevy service I would recommend t Phillips has a very good service dept they are very courteous and also very prompt in getting work done if you need chevy service I would recommend them. More
Scott Nelson Phillips Chevrolet Frankfort Illinois Service on my 2012 Chevy Volt super service! Took only a day but i was supplied with a complimentary loaner while i had my vehicle with phillips. Scot Service on my 2012 Chevy Volt super service! Took only a day but i was supplied with a complimentary loaner while i had my vehicle with phillips. Scott contacted me throughtout the whole process from start to finish. The best part was i gave Scott almost a list to do totalling maybe in the upper $700.00 but the techs and Scott did not take advantage of that and gave me an honest answer of what was needed to be done. Thank you for being honest and he even gave me a discount on work, my total bil came from $246 and down to $221. My, my you have a repeat customer Phillips Chevy and I will want to deal with Scott Nelson he takes care if the customer. Phillips Chevrolet of Frankfort number #1.... More
No problems!!! My car needed servicing. (non warranty) Crisrtine Finch the service tech and parts. found OEM parts comparable to other service providers. and a fair My car needed servicing. (non warranty) Crisrtine Finch the service tech and parts. found OEM parts comparable to other service providers. and a fair price. I got orginial parts, dealer service and expertise, and Phillips policy of satisfaction. You can't ask for much more. More
Great service I brought my Equinox in for my free oil change, tire rotation, and 27 point inspection. Everyone was extremely friendly and helpful. They make you fee I brought my Equinox in for my free oil change, tire rotation, and 27 point inspection. Everyone was extremely friendly and helpful. They make you feel like your a v. i. p. This was my second visit for this type of service. I was in and out of there in a very reasonable time. I had purchased several cars from time to time and this is the very best car dealer and service department that I ever had experienced. Steve Peterson was the nicest salesman I had the pleasure of dealing with when purchasing this Equinox. I highly recommend him and all the nice people working there. More
Service Department - RIP OFF I brought the car in, they charged me 700.00 for a glorified tune-up, avoiding my year warranty on the real problem, and truly just does not care. T I brought the car in, they charged me 700.00 for a glorified tune-up, avoiding my year warranty on the real problem, and truly just does not care. The code will come up again, guaranteed, and I will fight with my last breathe, to have the warranty in place again even though expired!!! I have bought two cars from this dealer and never had the problem I am having now. HORRIBLE. More
Wonderful as always. This was only the second time I've dealt with the service team but they have yet to disappoint. I am a first time new car owner and they were willing This was only the second time I've dealt with the service team but they have yet to disappoint. I am a first time new car owner and they were willing to explain what was best for my car. They did not try to sell me anything I didn't need. They were very friendly and the service was quick. Look forward to going back. More