Phillips Chevrolet - Service Center

GREAT service Paul Nelson greeted me and we discussed my issue. He said it was covered under warranty. I made an appointment and was able to get a loaner vehicle at Paul Nelson greeted me and we discussed my issue. He said it was covered under warranty. I made an appointment and was able to get a loaner vehicle at that time. So far I'm very pleased with the outcome. I'm looking forward to work with Paul in the future. Great job, Great service!! More

It was fine. Paul Nelson was very curtious and explained my service very well. It didn't take too long for them to service my vehicle even though they did the tran Paul Nelson was very curtious and explained my service very well. It didn't take too long for them to service my vehicle even though they did the transmission service. More

Super Satisfied Customer! Needed service on my 2012 Chevy Volt AGAIN?! As happy i am with my vehicle it's frustrating enough to have to deal with the flaws of the design with t Needed service on my 2012 Chevy Volt AGAIN?! As happy i am with my vehicle it's frustrating enough to have to deal with the flaws of the design with the Volt. Nevertheless! Phillips has come out on top amd surprised me the customer with the best service advisement, even offered me a free rental while my vehicle was being serviced over night. Jim Monohan very knowledgeable guy and informed me of all the warranties, Liz made me happy with the rental and Sue who put a smile on my face just to have a great conversation at the end of her long day. Thank you Phillips best dealership in town! Happy Customer Phillips Chevrolet #1 rated More

PAUL NELSON is the best I took my daughters car there on a recall notice, the second one, and expected to be there two and a half hours. I was greeted and the service was han I took my daughters car there on a recall notice, the second one, and expected to be there two and a half hours. I was greeted and the service was handled by Paul Nelson who was professional, friendly and understanding. I also detailed to him an recurring dilemma with the cars" remote device which they replaced only a few months ago for almost 200 dollars! I wasn't happy about it being the second recall and about the remote device issue. To my surprise Paul came into the waiting area about one hour later and explained they were done,what they did ,and handed me a new remote for the car at no cost. Thank you Paul. More

Best service here It is a pleasure to drive into the service department at this dealership. I've been here twice in the past 6 months and both times Cory Darling was th It is a pleasure to drive into the service department at this dealership. I've been here twice in the past 6 months and both times Cory Darling was the person who assisted me. He is thorough, very respectful and extremely professional and accommodating. He did what he could to provide the best possible option for my situation. Everyone in the service area is trained well to serve the customer from the moment you drive in and I appreciate that A LOT. Cory was exemplary in his service and manner to me. I am impressed and feel great when I am in there. Thank you for providing a great team of people! More

Great customer service We have been bringing my work truck and personnel car to Phillips for years Never had a bad experience. Phillips is only place we go to for service We have been bringing my work truck and personnel car to Phillips for years Never had a bad experience. Phillips is only place we go to for service Paul and Cory are great More

The time spent waiting for the service was worth it. The drop off service goes a long way during repairs and the drop off van driver really knows how to treat you like you are part of his family. Terrel The drop off service goes a long way during repairs and the drop off van driver really knows how to treat you like you are part of his family. Terrell Williams was an excellent salesman. Dee Blackwell is a caring person. Paul Nelson is understanding and expeditious. Emir Nordic looks after the dealership's best interests. Dan Costello tries his best to please the customers. More

Positive Experience Joe Hamdan took time to find the right price for my budget. My family is happy to go home with a new car. Thank you Joe for your patience and assist Joe Hamdan took time to find the right price for my budget. My family is happy to go home with a new car. Thank you Joe for your patience and assistance, had to be a God send. More

Fred's Vette Had issue with spots on my garage floor from rear of car. Jim Monahan took my details and had a mechanic look at it and report back. Said it was overf Had issue with spots on my garage floor from rear of car. Jim Monahan took my details and had a mechanic look at it and report back. Said it was overfull trains and took fluid out. Week later same issue with drops on floor. Brought back and did a more intense search and found rear seal leaking. It was fixed and service team was very thorough to get it done right. Good caring staff would recommend service department to anyone. More

Love this place once again I came the first time with my new car to get tire service done.I ran over a nail. Jim Monahan, service consultant, was so nice and really helpful to m I came the first time with my new car to get tire service done.I ran over a nail. Jim Monahan, service consultant, was so nice and really helpful to me and made me feel at ease. He told me that my car tire will be looked at and offered my car to get wash afterwards. Jim talk with me and my boyfriend of driving his Camero when he was younger. That is why I love Phillips, they treat you like people not like a money sign. LOVE THIS!!! My salesperson Terrel Williams, within moments was at the service area greeting me. Now that is professional. Thanks Phillips in Frankfort, you are the best. More