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Phillips Chevrolet of Lansing - Service Center

Lansing, IL

4.9
143 Reviews

143 Reviews of Phillips Chevrolet of Lansing - Service Center

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October 19, 2023

George was very helpful appraising my corvette during service !! Will definitely see him for an upgrade !! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Barajas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanuel Lira
Oct 24, 2023 -

Phillips Chevrolet of Lansing responded

Your loyalty means so much to us and we're so happy to have earned it. Thank you again for taking the time to write about your positive experience with us. We will pass your kind words on to George. Happy motoring!

June 02, 2023

Great experience. Detailed explanation and very knowledgeable to all my questions! Thank you so much! More

by latoyagantt
Recommend Dealer
Yes
Employees Worked With
Shawn Breish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Defries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet of Lansing! Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Happy motoring!

March 12, 2023

I always get great service and deals at this dealership. And working with Marisol Morales was great. She made sure I got what I wanted and took the time to explain to me the process and answered all my qu More

by ike1mike70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Defries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisol Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Phillips Chevrolet of Lansing responded

Thank you for taking the time to let us know how we did. We strive for 100% customer satisfaction and want to thank you for choosing Phillips Chevrolet of Lansing, Inc. We hope you have a great day! Your business is very much appreciated. Happy motoring!

January 06, 2023

Donna was so great in helping me get into a new car. She was very helpful and did such as a good job with working with me. More

by 1womanonthemove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

1womanonthemove responded

Donna wa great helping me get my new car

January 02, 2023

Great service Chris was very pleasant. My car was service in a timely manner and was cleaned inside looked and smelled new again. More

by Nancy Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Phillips Chevrolet of Lansing responded

We're glad everything was completed quickly and to your satisfaction! Thank you for taking the time to leave a review. We sincerely appreciate your business. Happy motoring!

December 31, 2022

Look this facility is a great place to shop and do business with.... I love this place.. I did write a review somewhere on a page but I was very upset .... No fault of this guys... Keep up the Great w More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Collaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet of Lansing! We appreciate your business as well as your recommendation! Happy motoring!

August 23, 2022

With the right employees, you can get very far in a very demanding business. That’s what Richard DeFries does for Phillips Chevrolet. More

by Richardtroncozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Maynez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Defries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet of Lansing! Your business as well as your kind words are very much appreciated. I will definitely pass your compliments on to Richard. Happy motoring!!!

July 12, 2022

Very nice , gentlemen. Helped us every step. We are happy with our purchase today , and would recommend! More

by Rayneka04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Derkacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stubblefield
Jul 19, 2022 -

Phillips Chevrolet of Lansing responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

March 27, 2022

Matthew went above and beyond to fix my daycare van. He listen to everything and did not rush anything. He understood the importance of the the urgency that was needed. Because of him, I was able to get More

by rolandaroro4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Guerra
Mar 30, 2022 -

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet of Lansing! We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Happy motoring!

February 15, 2022

Best dealership I've ever been to. Honest and straight forward with you. Affordable rates and helps you get into the car you want. Not just after your money! If you want a car definite More

by wthomas9009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monty Samad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Phillips Chevrolet of Lansing responded

Thank you for taking the time to write a review for Phillips Chevrolet!! I will pass your very nice compliments on to Monty. We appreciate your business. Happy motoring!