Phillips Chevrolet of Lansing

OMG!!!! Absolutely loved the service I received from this place felt very comfortable and everybody was amazing they even stood way past their work hours just to get me into my new vehicle, which I greatly a place felt very comfortable and everybody was amazing they even stood way past their work hours just to get me into my new vehicle, which I greatly appreciated, and my sales rep Brian Lonie was so patient he worked with me and most importantly worked with my budget :) More

We bought our last Impala at this dealership and have always been impressed with the service and friendliness of the staff. When Chevy was working with us, he listened to our concerns about the issues w always been impressed with the service and friendliness of the staff. When Chevy was working with us, he listened to our concerns about the issues we might have with the car. He even helped us install the car seat so that we could see how easy the latch system works. He was very thorough as he explained the bells and whistles of our new car. I appreciate that he was willing to stay the extra hours it took to complete the sale. (the car had to be brought from Frankfort). Tom was very informative about the options that were available to us, and was able to find us the best financing available for us. I definitely would recommend my friends to this dealership. More

My experience at Phillips Chevrolet was pleasurable. I found my sales person Mark to be very knowledgeable of Chevy product. He was very helpful with my question of the Chevy Impala. He explained in detai found my sales person Mark to be very knowledgeable of Chevy product. He was very helpful with my question of the Chevy Impala. He explained in detailed all of the functions of my new vehicle. My experience with Michael Darge the sales manager was just as pleasurable. More

I found my experience at Phillips Chevrolet to be a positive and rewarding experience as far as buying a new car. The after market service and coordination between departments was timely and without an positive and rewarding experience as far as buying a new car. The after market service and coordination between departments was timely and without any major problems. I would further recommend if you are in the market for a new automobile that delivers quality service and people of integrity and knowledge of their products to visit Phillips Chevrolet first. I shopped around and this was the best in the greater Chicago area. Dennis Crawford More

First time car buyer. It was a good experience. They made sure they found something on the lot I would like. I like my new car and I didn't even see it when I walked the lot alone. Brian knew it was th made sure they found something on the lot I would like. I like my new car and I didn't even see it when I walked the lot alone. Brian knew it was there and brought it to the door so I could see it. More

I came to the dealership simply to look and not totally sold on buying. Joe and Howard were great once I found a truck I liked and worked with me the entire time to get the best numbers for me, and to mak sold on buying. Joe and Howard were great once I found a truck I liked and worked with me the entire time to get the best numbers for me, and to make sure I was taken care of! More

Donna Lee was very exceptional to my needs, she cared for my safety, if it wasn't for Donna , I probably would have not bought a car today. She is a great person . Thank you! my safety, if it wasn't for Donna , I probably would have not bought a car today. She is a great person . Thank you! More

I had a great experience at Phillips Chevrolet. I purchased a 2014 impala. Jim was a great sales men. He was genuinely interested in our customer satisfaction. He not only made sure that we had the b purchased a 2014 impala. Jim was a great sales men. He was genuinely interested in our customer satisfaction. He not only made sure that we had the best price around, but he also greeted us as a friend on every occasion we had visited. I love my new car! I would definitely recommend Phillips Chevrolet. It is the place to go for a new car! More

Went into this dealership not expecting to purchase. I made an appointment w/ Dennis Tibbs and when I walked in he had 4 cars to meet my criteria- both used and new. He offered a test drive...very positiv made an appointment w/ Dennis Tibbs and when I walked in he had 4 cars to meet my criteria- both used and new. He offered a test drive...very positive & no pressure knowledgeable and helpful. I bought a New car, Chevrolet Cruze, at a very fair price! (Checked NADA & KBB for this area). Had a great experience w/ the finance person,Tom, and Henry King, the after market person. AGAIN NO Pressure but good product knowledge. My salesperson spent time showing me how to operate all the car features including On Star & syncing w/ phone. I received follow-up calls from the general manager, salesperson & financial guy checking on My satisfaction. I had been to 2 HONDA dealers, a Toyota Hyundai & Kia dealer & was not treated seriously. In all cases I made an appointment & gave them the same criteria I gave Dennis. He was the only one who actually had vehicles ready for me to view....and was fun to work with....my buying experience was enjoyable. I visited the service dept so they could check the heater briefly and they gave me priority treatment. I am VERY Satisfied with Phillips Chevrolet. More

Donna Lee was my sales person and she was not only knowledgable about the product but she was helpful and persistent without being too pushy. She went out of her way to make me happy, get me the model knowledgable about the product but she was helpful and persistent without being too pushy. She went out of her way to make me happy, get me the model and color vechile I wanted by driving out of state when it wasn't available here. I really appreciated that. The sales manager Mike Darge was outstanding. He sets a great example for his employees on how to treat a customer and make them feel special. He went above and beyond to not only make the deal work but to make me feel extremely special on my birthday. After the ink was already dry on the paperwork, he purchased a beautiful birthday cake and he and his staff sung happy birthday to me. It almost brought me to tears. This group of people work so well together and really go out of there way for the customer. I've never experienced that and I've purchesed 2 new vechiles in my life time prior to my purchase with them of a 2014 chevy treverse. I will now only take my business to them. I plan to spread the word to all my friends and family because they treat you like gold. In the customer service industry your only as good as your weakest link, and the owner of Lansing Phillip Chevrolet should hold his head up high and be pride of the team he picked. More