Phillips Chevrolet of Lansing

Broken tail light replacement I would recommend this service center for the following reasons: It is very clean and the people you deal with are polite. They took special pains to I would recommend this service center for the following reasons: It is very clean and the people you deal with are polite. They took special pains to order the part and once it was received, called me immediately so that I could arrange to bring the 2013 Cruze in. I was especially delighted to hear that the service actually cost less than I anticipated. I am always happy to go to Phillips Chevrolet! More

Mark went above and beyond helping us get the car we wanted! Mark was knowledgeable and so friendly. If you want quality and very special treatment, Phillips is the place to go! I highly recommend Mark wanted! Mark was knowledgeable and so friendly. If you want quality and very special treatment, Phillips is the place to go! I highly recommend Mark and Phillips Chevy!!!! More

Great Experience Visited Phillips in Lansing over the weekend and purchased my new Silverado and was taken care of very well. There internet pricing is what initially Visited Phillips in Lansing over the weekend and purchased my new Silverado and was taken care of very well. There internet pricing is what initially brought me in and from there I was pleased with the staff and everybody I worked with. Im happy with my purchase and how the whole experience worked out. More

Another great service experience. Keeps my vehicle working and reliable. I can trust them to recommend and perform services that they would do on their own cars. working and reliable. I can trust them to recommend and perform services that they would do on their own cars. More

GREAT SALES PERSON IN JULIAN DEAN ALSO GREAT SALES TEAM GREAT SALES PERSON IN JULIAN DEAN ALSO GREAT SALES TEAM A PLEASURE DOING BUSINESS WITH AND WILL RECOMMAND FOR FUTURE SALES GREAT EXPERIENCE VERY GREAT SALES PERSON IN JULIAN DEAN ALSO GREAT SALES TEAM A PLEASURE DOING BUSINESS WITH AND WILL RECOMMAND FOR FUTURE SALES GREAT EXPERIENCE VERY KNOWLEDGEABLE More

Engineer Had a great experience with Dennis Tibbs. He is very knowledgeable and a very welcoming person. I would highly recommend this dealership. They treat y Had a great experience with Dennis Tibbs. He is very knowledgeable and a very welcoming person. I would highly recommend this dealership. They treat you like one of their own without the pressure tactics. The sales manager Walter Fields was also very friendly and helpful in trying to get the best numbers that worked for me. Another good experience was had with Henry King for after market sales, and Tom Kernagis of finance. They took their time to make sure I understood the products that they were offering. There was no pressure to buy anything at all. The working atmosphere here seemed family like which is enjoyable to see. I would definitely recommend this dealership! More

THIS WAS VERY FAST SERVICE....I WAS SATIFIED WITH THE OVERALL EXPERIENCE. I WOULD RECOMMENED THEM TO OTHER PEOPLE FRIENDS AND FAMILY. I LOVE MY CAR OVERALL EXPERIENCE. I WOULD RECOMMENED THEM TO OTHER PEOPLE FRIENDS AND FAMILY. I LOVE MY CAR More

Great finish to a bad day I started out Sat on the way to Oklahoma to visit my husband. We made to New Lenox & I got a flat tire. Our 2 vehicles are very old & we have run th I started out Sat on the way to Oklahoma to visit my husband. We made to New Lenox & I got a flat tire. Our 2 vehicles are very old & we have run them to the ground..literally. 3 hours later, spare on & home, I headed to your dealership. While I was waiting for road side assistance, my husband went online to search for a new car. when I walked in to the dealership Jim Wengren met me at my car in the PARKING LOT with a smile & friendly handshake. We test drove a beautiful white Equnix. I now call her MINE. Jim drove to my house to pick up my other vehicles for trade in. As I pulled out of my subdivision, the steering went out. JIm quickly turned around and assisted me in getting that old car to a safe parking lot. Even though it was very busy at your store, I was moved along quickly & efficiently. at 1 point I offered to sit in the TV waiting area to open a space, & Jim reminded me, NO, you're my customer. This is your spot. Henry King was through in explaining all of the extra add ons that I could purchase and checking to see how much it would raise my already under budget car payment. Tom, The fInance & extended warranty guru had a lot in common with me. My husband's name is Tom & his daughter's name is Cassandra. He also explained all of my warranty options and helped me pick out the 1 that best matched my needs & lifestlyes. Toward the very end, which at this point was after closing time, Jim set up my On Star account with me & went over every extra and safety feature in my new car. Thank you for putting such a positive spin on a bad day. Cass Mortimer, New Chevy Driver More

I HAD A GREAT EXPERIENCE AT PHILLIPS CHEVROLET. EVERYONE AT THE DEALERSHIP THAT TOOK CARE OF ME WERE THE BEST... THANK YOU FOR PUTTING ME INTO MY DREAM CAR 2014 MALIBU..... AT THE DEALERSHIP THAT TOOK CARE OF ME WERE THE BEST... THANK YOU FOR PUTTING ME INTO MY DREAM CAR 2014 MALIBU..... More

OMG!!!! Absolutely loved the service I received from this place felt very comfortable and everybody was amazing they even stood way past their work hours just to get me into my new vehicle, which I greatly a place felt very comfortable and everybody was amazing they even stood way past their work hours just to get me into my new vehicle, which I greatly appreciated, and my sales rep Brian Lonie was so patient he worked with me and most importantly worked with my budget :) More