Phillips Chevrolet of Lansing

I have had the pleasure of working with John Hayes and Jim Gerba for many years (across numerous dealerships). I have always been pleased and impressed with their professionalism and ability to go above Jim Gerba for many years (across numerous dealerships). I have always been pleased and impressed with their professionalism and ability to go above and beyond. I know when I drop my vehicle off I am in good hands! More

I had previously heard of Phillips Chevrolet at their original Frankfort, IL location and knew they were a large dealership with a good reputation. However, when I found out they had taken over my forme original Frankfort, IL location and knew they were a large dealership with a good reputation. However, when I found out they had taken over my former dealership, Ridgeway Chevrolet, I was surprised and skeptical as well. Bruno Avila and the rest of the service folks at the brand new Phillips dealership put all of that to rest once and for all. I was very impressed by all of the service and help that I received that I had become accustomed to from all of my years of dealing with Bob and his team. The dealership is very impressive with a much improved inventory, and the service and parts people went out of their way to get me and my awesome 2011 Malibu taken care of. I'll be going back there, not only for future service, but hopefully my next Malibu. Dave Newman Lynwood, IL More

Phillips Chevy was extremely professional in addressing the miscommunication problem with my last visit (See previous review). I received a phone call discussing the fact that items weren't reviewed with the miscommunication problem with my last visit (See previous review). I received a phone call discussing the fact that items weren't reviewed with me and I brought my car back and had the appropriate work completed as required. Thanks to Sam and Mark for getting back to me to address the situation and then doing the work that was necessary. Thanks to all. I am confident that this was a simple communication error and the exception to the ordinary excellent service that I have received here. More

I normally shop for months before buying a car. The is the first time that I didn't feel like I was getting ripped off on my trade. I was given a price separate from the car i wanted to buy. Dave ran numb the first time that I didn't feel like I was getting ripped off on my trade. I was given a price separate from the car i wanted to buy. Dave ran numbers on so many cars for me my husband was confused. Dave was awesome!!! In all the cars I have purchased this was by far the easiest. I didn't feel like I had to spend an hour just trying to get his best price. The bed I bought last month took longer to purchase! I highly recommend Dave and will buy my next car here as well!! I have never been a "loyal" car buyer, but I am now. More

Mark foster has to be the friendliest employee this dealership..or any..ever had. Always smiling and very nice. He knows what he is doing and is always very helpful. This dealership is the best aroun dealership..or any..ever had. Always smiling and very nice. He knows what he is doing and is always very helpful. This dealership is the best around. More

Dave Bennett was VERY Helpful,and also their manager Aaron was kind & Helpful as well. I Love my 2013 Chevy Malibu, i got it for a Great price. I HIGHLY recommend everyone to go to Phillips Chevrolet an Aaron was kind & Helpful as well. I Love my 2013 Chevy Malibu, i got it for a Great price. I HIGHLY recommend everyone to go to Phillips Chevrolet and when you do go ask for Dave Bennett :-) More

Had a great car buying experience. Didn't feel pressured or talked down too because of less then perfect credit. Great service, Mr. king went out of his way to get me my car. pressured or talked down too because of less then perfect credit. Great service, Mr. king went out of his way to get me my car. More

Ben going here for last 10 years. Service section is freindly work completed at a reasonable time and done right. Would recommend Phillips Chevy to everyone I talk to. freindly work completed at a reasonable time and done right. Would recommend Phillips Chevy to everyone I talk to. More

the service was alright, but it was nice that they took care of me and the Saturn,but that had nothing to do with the experience my son had at one place and where they were going to work on my car for not care of me and the Saturn,but that had nothing to do with the experience my son had at one place and where they were going to work on my car for nothing and since they have posted on line a car that was posted wrong going by them and is still posted on line which to me and him it's false advertisement,but I guess they don't care about a sale they could of made,very by business. I don't mind paying to have my car fix but I feel like that supposed to make everything alright not in my book,very bad business people. More

They are the GREATEST! Always treated my family with respect and honesty. When it is time that I need a new toy I will go back to Phillips ( Ridgeway). respect and honesty. When it is time that I need a new toy I will go back to Phillips ( Ridgeway). More