Phillips Chevrolet of Lansing

When they quote a price they honor the price! I inquired on a vehicle though internet sales from the Phillips website. Their internet price was approximately $500 less than any other dealer for th I inquired on a vehicle though internet sales from the Phillips website. Their internet price was approximately $500 less than any other dealer for the same exact car within 75 miles of my home. When comparison shopping, another dealer located a few miles from my house, told me that the dealer (Phillips) won't honor their quoted price and that you will waste a trip - and that they are only quoting that price to get you in the door. So I traveled 35 miles from Elmhurst (where I have 2 other Chevy stores less than 10 miles from my house) to see if Phillips would honor the price. They did honor the internet quote and I was able to negotiate a slightly better price with my salesperson Troy (and the rest of the sales managers). The experience was a pleasant one - and everyone I met were not like the typical car dealer "types". Henry in the accessories/aftermarket team worked out a fair deal on a vehicle protection plan. And the Finance experience was highly streamlined. Overall, buying a car is never a "fun" process, but these guys walked the talk, and minimized the normal and expected games that occur at many dealers. I am very happy with my experience at Phillips and will recommend others to give them a chance to earn their business. More

Josh Packards superior performance I came to Phillips Cevrolet on a recommendation from a friend. I was completely satisfied with the service I received from Josh. He was personal, info I came to Phillips Cevrolet on a recommendation from a friend. I was completely satisfied with the service I received from Josh. He was personal, informative, and gave me all the time I needed to make my decision. All of this free of the pressure people usually fear upon entering a car dealership. Keep up the great work Josh! I will be recommending you to everyone I can. More

right on point The guys at Phillips Chevrolet was very on point about getting me into my new CAR I give them 5 stars completely! And I will send everyone I know look The guys at Phillips Chevrolet was very on point about getting me into my new CAR I give them 5 stars completely! And I will send everyone I know looking for a car to Phillips Chevrolet. More

Great experience I'm from Wisconsin and decided to stop and check the dealership out! Josh was very helpful, very honest, and very easy going! Made my visit smooth and I'm from Wisconsin and decided to stop and check the dealership out! Josh was very helpful, very honest, and very easy going! Made my visit smooth and easy. More

Outstanding and Amazing! Never have I ever seen a more pleasant group of people working together to make sure that the customer is 100% satisfied. This place was so amazing, t Never have I ever seen a more pleasant group of people working together to make sure that the customer is 100% satisfied. This place was so amazing, they did not play any games they told me what they could do and they did it. I had a wonderful can buying experience. More

Great They are the best.the best experience I ever had. The services is excellent. Nice people. Treated me with great respect. I will be back. They are the best.the best experience I ever had. The services is excellent. Nice people. Treated me with great respect. I will be back. More

A very awesome & blessed day! TJ was my product specialist.. He is truly a very good salesman.. I didn't go into Chevy to buy a car this day.. I just went in to see where I was, if TJ was my product specialist.. He is truly a very good salesman.. I didn't go into Chevy to buy a car this day.. I just went in to see where I was, if I did ever decide to buy a car.. After talking with TJ.. & him explaining my options & helping me get such a good deal.. I couldn't pass the offer up.. So thanks to TJ & Paul Kay they were truly a blessing to me.. I'm now driving a 2014 Chevy Equinox!!!!!! Yeah I'm so happy.. More

AMAZING!!! 2016 TRAX I am not into bashing other companies however I went to a Hyundai dealer near where I live and the experience was horrific. I spent 4 days with them j I am not into bashing other companies however I went to a Hyundai dealer near where I live and the experience was horrific. I spent 4 days with them just to not receive a car. I got a news paper on Friday and saw Chevy had a special for their new Trax. So Saturday morning I went there and was greeted by Mike Stramaglia and from there it went AMAZING!!!. I mean this guy went above and beyond making sure I was comfortable with the car I was getting and make sure he stayed on top of things. He and his manager Justin worked together to get me a good deal since the Trax I seen in the paper had already been purchased. I was on a fixed amount due to what I was approved for and they worked their magic. Mike was very patient throughout the entire process. I know everyone says they never write reviews however I never have until now. Mike was not the kind of sales person that hounds you or play games so that he could benefit from it like most dealerships. He had my best interest in mind and he delivered as promised. I definitely recommend going here, everyone is so friendly and kind, they definitely put their customer's first. Please see Mike when you do :) More

Awesome staff!! My husband and I entered Phillips Chevrolet looking for another associate (whom hadn't started work at the time)... Josh promptly stepped in and provi My husband and I entered Phillips Chevrolet looking for another associate (whom hadn't started work at the time)... Josh promptly stepped in and provided us with our best options. He was so professional, honest and personable. We became a new car owhere for the second time around. A great big thanks to Josh, Floyd and the other awesome associates we met during this purchase. I would highly recommend Phillips to our family and friends!! More

2500 silverado purchase! Great deal! these guys went past the limits for me. they spent hours finding the perfect vehicle for me. even when i wasnt there! fun time and Great deal! these guys went past the limits for me. they spent hours finding the perfect vehicle for me. even when i wasnt there! fun time and would recommend Barth Eastman and Mark Catuara for a award if i could! thanks guys More