Phillips Chevrolet of Lansing

I would like to take the time to tell you how great my wife's and my experience was purchasing our car. Phillips Chevrolet in Lansing is great. It was no nonsense from the beginning. Dennis Miller was our wife's and my experience was purchasing our car. Phillips Chevrolet in Lansing is great. It was no nonsense from the beginning. Dennis Miller was our sales person. Kept us informed the whole sale. I did shop around and when I went to another local Chevrolet dealer I told them what deal I was getting from Phillips. The sales person came back with the manager and sat down and proceeded to tell me they could not come even close to the Phillips Chevrolet price. With that knowledge it was a no-brained to return to Phillips Chevrolet. I would recommend purchasing from Dennis and Phillips Chevrolet anytime . More

The service was exceptionally great, everyone was professional,friendly and very helpful. I will recommend them to my friends and family. Phillips Chevrolet in Lansing is a great dealership professional,friendly and very helpful. I will recommend them to my friends and family. Phillips Chevrolet in Lansing is a great dealership More

After being on the lot for less than a minute Dennis Miller came out to us to show us around and to answer all of our questions. He was very knowledgeable about the Chevy vehicles and did not try to sel Miller came out to us to show us around and to answer all of our questions. He was very knowledgeable about the Chevy vehicles and did not try to sell us anything outside of our budget. He brought out several cars for us to look at and to test drive. He helped to make sure that we got all of the discounts and rebates tha we qualified for. He got us into a great car that was within the budget that we had set. When we finished he contacted my insurance company to make sure that our new car was covered and he shoewd my all of the features on the car before I drove it home. Great salesman and a great dealership. Mike Winters More

Brian Lonie was very informative about vehicles I was interested in purchasing. He listened to my needs and wants and exceeded them. The whole process from test driving to financing was pleasant and ea interested in purchasing. He listened to my needs and wants and exceeded them. The whole process from test driving to financing was pleasant and easy going. The dealership was clean and inviting. All the salespeople were friendly, constantly smiling and offering you assistance even though they were not servicing you. I would recommend this dealership to anyone who wants to purchase a new vehicle whether it's a Chevrolet or not. The financing process was really an easy going process. The finance representative explained every detailed right down to the end. He waited for questions before he moved on to the next step. Overall the experience I had at Phillips Chevrolet was so great that I will definitely be a return customer. More

Everyone there was very helpful and courtious. They also gave us a few things that we wanted that weren't on the car without a hassel. gave us a few things that we wanted that weren't on the car without a hassel. More

I am very pleased with my 2013 impala and dennis miller did a amazing job of getting me what i wanted. I would recommend this dealer to anyone who is looking for a car. Again Dennis, THANK YOU!!!!!!!! did a amazing job of getting me what i wanted. I would recommend this dealer to anyone who is looking for a car. Again Dennis, THANK YOU!!!!!!!! :) More

On Feb 14th we stopped in at Phillips Chevy in Lansing to get a better overall look at the Equinox and its pricing. Upon arriving we were greeted by Joe Snaidauf and explained we were just browsing and tryi get a better overall look at the Equinox and its pricing. Upon arriving we were greeted by Joe Snaidauf and explained we were just browsing and trying to get more details on the Equinox SUV. Joe was anxious to provide us the details about the vehicle and had us take a test run back to our house so we could see if the vehicle would not be a problem for our garage since we already had a large vehicle . During the test run Joe provided and pointed out all the amenities and features for this model Equinox and told us to test the vehicle on the expressway for an exit or two so we could see what type of highway driving performance we would be getting. After arriving back at the lot Joe showed us the other Equinox versions with additional features to make sure we did not miss out on something we may have wanted. Joe wanted us to meet the sales manager prior to leaving to see if we could make a deal that day at which point he introduced Mike Darge who reviewed our info and gave us a quote that included a very fair trate in rebate for a vehicle he had not seen or inspected . As I told him I would not make a decision on the spot he made one more counter offer and then agreed to give me until Monday to make the deal based on his offering. Afterwards Joe assured us that the offer would be good even though we were not putting any money down. Joe touched base with us just prior to closing on Friday night to find out if there was anything else he could do to help us decide on the Equinox or if we had any questions. He offered to help us negotiate further with Sales Manager Mike Darge to find better financing terms or other discounts. We told him we would decide by morning and would stop in around noon. On Saturday we came back at which point we decided the Equinox on the showaroom was the SUV we wanted despite the additional features and price. Joe said he would work with the sales manager to make this deal. Subsequently after some give and take on both sides we were able to reach a price and terms that proved to be fair and equitable to both sides. Since it was late afternoon we told Joe we would pick up the vehicle on Monday but Joe insisted that he could get it off the showroom floor and ready for delivery within an hour . Joe expedited getting the car off the floor and delivered Saturday afternoon . Overall the purchase was a low pressure relaxed experience without having to worry about numbers and are we getting a good deal. Joe has an outgoing personality and a positive approach with people lhe interacts with thus it was easy to talk with him. iN addition, he and Mike Darge maintained the integrity for this deal on what was quoted even though we changed from the original vehicle purchase. Phillips Chevrolet in Lansing definitely has earned my respect for being fair and equitable in price negotiation along with a willingness to work the terms even if they go beyond their bottom line figure. I will be sure to let my friends and family know that they can expect to be treated with respect as a customer as well as getting a fair deal and not just someone to make a quick buck off of. . /s/ Roy Halpin More

We had a great experience today the whole team was great very helpful. We got the vehicle I tha very helpful. We got the vehicle I that I was looking for and I received great customer service. More

Phillips is a great place,we shopped around three local Chevy dealers starting at Phillips and ended up back there because they were honest and very helpful. Purchased a new Chevy Cruze LT from them. I wou Chevy dealers starting at Phillips and ended up back there because they were honest and very helpful. Purchased a new Chevy Cruze LT from them. I would recommend them to anyone looking for a new or used vehicle. More

On the day I purchased my car, Donna met me outside, even though it was a cold and somewhat rainy day. I was very impressed by this, and also the way she smiled and greeted me. She was most helpful all dur though it was a cold and somewhat rainy day. I was very impressed by this, and also the way she smiled and greeted me. She was most helpful all during the transaction. She even bought food for me when I told her that I was diabetic and needed food. Prior to that, she had given me fruit to eat. She was very courteous, kind and professional. There was no hard pressure on her part. What I like most about Donna is her spirituality! Thanks, Donna. I hope you have many more sales in the future. God bless you. Agnes Coffey More