Phillips Auto Group of Bradley, Inc. - Service Center

I rarely write a review Though I never rate a business, I had to put something on paper about my recent experience at Phillips Chevrolet in Bradley, IL. I must say that the Though I never rate a business, I had to put something on paper about my recent experience at Phillips Chevrolet in Bradley, IL. I must say that the staff members I encountered at this dealership were phenomenal. I entered through service department and the service agent greeted me immediately asking how he could help. I told him that I just needed parts and he did not hesitate to escort me to the parts department, and told me which people would be helping me from there. Within seconds a parts member came out asked how he could help and went into action to solve my issue.. While I was waiting for things so get solved, one lady passed and offered her assistance, I told her that the customer service that was being put out at this dealership was the best I have every encountered at a car dealer and I wasn't even buying a car! My only regret is that I did not get anyone's name to put in this review but again I have to say that your behind the scenes staff are a top notch group of employees. Don't change a thing, they will make your dealership shine for years to come. I wish I was in the market for a new Chevy, because I would definitely use this dealership More