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Phillips Chevrolet
Frankfort, IL
12,384 Reviews
Phillips Chevrolet is the #1 Selling Chevy Dealer in Illinois! We have Illinois' largest Chevy inventory and many used cars from the top auto manufacturers of today. Our mechanics fully inspect the vehicles prior to going on sale. So for a quality used or certified used vehicles in Frankfort IL, visit Phillips Chevrolet. We are a Chicago Chevy dealer specializing in new and used vehicle sales, service and Genuine GM parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 PM - 7:00 PM
Wednesday 7:30 PM - 7:00 PM
Thursday 7:30 PM - 7:00 PM
Friday 7:30 PM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 12,384 reviews
July 06, 2017
New car Amazing guy! Very helpful and personable and awesome help with finding the right fit. Would definitely recommend him to anyone that needs a new or use Amazing guy! Very helpful and personable and awesome help with finding the right fit. Would definitely recommend him to anyone that needs a new or used More
by Coleybmbr
Employees Worked With
July 05, 2017
Great People, Great Deals! This is my 5th purchase at this dealer and that alone should speak for itself as far as the people, service and quality. They always listen to their c This is my 5th purchase at this dealer and that alone should speak for itself as far as the people, service and quality. They always listen to their customers More
by Happycustomer
Employees Worked With
Other Employees :
Sam Darwish
July 05, 2017
Great experience, Terrell and Walter made the deal work smoo Salesman and management worked out great, highly recommend Phillips of frankfort. We made a deal and went smoothly. The quantity of vehicles are amaz Salesman and management worked out great, highly recommend Phillips of frankfort. We made a deal and went smoothly. The quantity of vehicles are amazing. Great deslership More
by Tflories
July 03, 2017
Professional Paul was really respectful and professional. The only thing I didn't like was that he had to keep leaving to get an "okay" from another person. Why d Paul was really respectful and professional. The only thing I didn't like was that he had to keep leaving to get an "okay" from another person. Why don't dealerships trust their employees? More
by Clara Druszkowski
Employees Worked With
Paul Bellisario
July 03, 2017
Who / What can I believe? I purchased a new Chevy Cruze and the protection package A (Auto Care Wrap). I was impressed when I first pulled into the service area. My name appear I purchased a new Chevy Cruze and the protection package A (Auto Care Wrap). I was impressed when I first pulled into the service area. My name appeared on the screen in front of me so I'm thinking this is good. Later (4:30 pm) I was told the car would be ready in one hour. I returned in one hour (5:30) and I waited until 6 pm before I asked about it. No one seemed to know where the car was. Finally Brad comes to me with the key and says lets go get it. We go outside and he tries to toot the horn to find it. He sends a young porter with the key to the other side of the building. I'm waiting and waiting. Then I hear a car engine running and discover my car parked and running all this time. I went back in to Brad and told him I found it running and the gas was 1/4 tank down from when I brought it in earlier. He offered me a $20 gas card and went to get one. Came back empty handed saying they didn't have any. He then said he will have a porter take it across the street to get it filled up. That took 20 minutes. Brad said I didn't need to wait for paperwork that he would email it to me. It is now 4 days later and I am still waiting for the paperwork. I called the service department and they said they would let Brad know. Still waiting. I got a text message from Dan K. thanking me for servicing with them and to reply with any comments or concerns. I did comment my concerns. Again, I am still waiting. First, you can't find the car; then I am the one who finds it and the engine is running; then I am offered a gas card that doesn't exist; it takes 20 minutes to cross the street and fill the tank; I am told I will get paperwork emailed to me. four days later I am still waiting. Where is the integrity and service in all this? More
by Clara Druszkowski
July 02, 2017
Great experience Colin was very well informed about the Bolt EV and made us comfortable with the whole buying experience. We really appreciated the time and considera Colin was very well informed about the Bolt EV and made us comfortable with the whole buying experience. We really appreciated the time and consideration he gave us.. In addition, Luis was helpful in providing information about the vehicle as well. More
by Bolt Owner
Employees Worked With
Collin Mohney, Luis Vega
July 01, 2017
Very helpful. Very helpful in finding the vehicle I wanted for the price I could afford. Because I have to use oxygen, they were very helpful in bringing paperwork Very helpful in finding the vehicle I wanted for the price I could afford. Because I have to use oxygen, they were very helpful in bringing paperwork and information to me instead of making me walk all over the facility. More
by Nancy49
July 01, 2017
Friendly and Willing to work with you I was able to purchase the SUV we wanted as the salesman worked very well with us on pricing. Very friendly folks and will get the car you want whethe I was able to purchase the SUV we wanted as the salesman worked very well with us on pricing. Very friendly folks and will get the car you want whether in stock or not. More
by JasonG
Employees Worked With
Emir Cordic, Terrell Williams, Walter Fields Sr.
June 29, 2017
"Used Purchase" My salesperson Terrell was nice to work with. We went for a test drive and everything went ok. However the service department took a week and a half t My salesperson Terrell was nice to work with. We went for a test drive and everything went ok. However the service department took a week and a half to fix a broken bolt. Terrell did good by dropping the vehicle off to me. More
by Abr1999
Employees Worked With
Terrell Williams
June 29, 2017
Best Dealership In Illinois! Mark Hardman deserves a raise. Seriously, Mark was very professional, courteous, and had a good sense of humor. A big shout out to Konrad (Thank you f Mark Hardman deserves a raise. Seriously, Mark was very professional, courteous, and had a good sense of humor. A big shout out to Konrad (Thank you for your service battle), Robert (Saved us even more money at our shopping cart check out), and Walter (played hardball, but was a big teddy bear at heart). My Wife and I couldn't be more satisfied with our 2017 Dodge Grand Caravan. Thank you Phillips at Frankfort Team!!! We may very well travel another 400 miles to purchase from you again! More
by Blake Habenschuss
