Phillips Chevrolet

I am loving my new Equinox so far. I would like to take this opportunity to compliment Phillips Chevy staff that we worked with. We submitted an Edmund's online request for quotes from the Phillips deal this opportunity to compliment Phillips Chevy staff that we worked with. We submitted an Edmund's online request for quotes from the Phillips dealership, and also Apple and Webb dealerships. Jeff Heda from Phillips was the only Chevy employee who got back to me via email. His response was quick and very efficient. He listed every model of Equinox on the lot and the options with each vehicle. He made it easy to find exactly what we wanted and in our price range. The other dealerships tried to contact us via phone, and wanted us to come in to their sites. That is not what we asked for. Jeff responded with exactly what we asked for. Keep up the good work! Keith DiSanto was our salesman. He was very polite, professional, and gave us all the information we needed for the Equinox. He gave a great demonstration of the vehicle as well. We would love to work with him again in the future. We look forward to returning to the Phillips dealership in the future. We will refer Phillips to anyone who asks! We were referred to the Phillips dealership through a co-worker, whose family exclusively buys from your lot. Now we see why!! More

This was my first time buying at phillips chevy.By far my best overall experiance buying a new vehical.I would recommend that anyone looking to buy a vehical,first stop at phillips.The inventory is outstandi best overall experiance buying a new vehical.I would recommend that anyone looking to buy a vehical,first stop at phillips.The inventory is outstanding.Also,my salesman {Eugene Wilson}was great to work with.I would rate them A+++ More

Gentlemen, I wanted to write a quick email to compliment your service staff. I called this morning at 7:30am to request an appointment for my 08' Impala with a dead battery, I called for either Dan Kaminski your service staff. I called this morning at 7:30am to request an appointment for my 08' Impala with a dead battery, I called for either Dan Kaminski or Paul (Last name?) since I have dealt with them on many occasions. I got through to Dan, gave him my name & requested an appointment, he admitted your staff was very busy which I'm sure you were with the cold weather but in the same breath he told me to bring the car in & he would try to work me in. Sure enough at 2:30pm Bill Miller called & said the car was done & that the battery was replaced under warranty, now that was a pleasant surprise! I am the one who was quick to complain when I had some issues with the Impala when I bought it but that unpleasant experience was quickly rectified by your general manager, that situations resolution & today's prompt & courteous service is why I have been & always will be a Phillips Chevrolet customer! Thanks again for a fine job, More

Once again another home run. The wife and I stopped in today to have the recall done on our new Equinox. The Service Advisor (Bill Miller) could not have been nicer. He answered all of our questions and w today to have the recall done on our new Equinox. The Service Advisor (Bill Miller) could not have been nicer. He answered all of our questions and was a real pleasure to talk to. The wife said she has never been to a dealership that treated there customers so nice. More

Jeff did an awesome job taking care of us ,He went above and beyond,so we didnt have to be there longer than we needed to, as we were pressed for time.Jeff made sure everything went smoothly.We would also l and beyond,so we didnt have to be there longer than we needed to, as we were pressed for time.Jeff made sure everything went smoothly.We would also like to thank Rafi for his part in our purchase. More

Eugene at dealership was great helping me with my new truck.He made me feel comfortable no pressure.Everybody was very nice,it was a pleasent time.I will tell everybody about Phillips and what a great de truck.He made me feel comfortable no pressure.Everybody was very nice,it was a pleasent time.I will tell everybody about Phillips and what a great deal I got.And I want to add Yasin took care of me with an added protection plan,well worth it...Thanks again. More

Marty was an excellent salesman. Answered questions, effectively 'encouraged' a decision, but respected my decision to evaluate other options. The only 'negative' element in the experience was an exc effectively 'encouraged' a decision, but respected my decision to evaluate other options. The only 'negative' element in the experience was an excrutiatingly long wait to complete the financial process. Waiting well over an hour and a half to pay cash for a car nearly turned a very positive experience into a really mediocre one. The sense that the dealership makes the customer a priority evaporates quickly when, once the decision to purchase has been made, the bottom drops out of 'customer service'. Finding a way to expedite this part of the process would be a good thing. The other input I would like to provide is that the Internet response to inquiries from Phillips is excellent. Where other dealerships simpy provided a form-letter response (we'll call you to talk about your needs), Phillips' response was specific, provided as list of available vehicles that met my stated requirements, and actually provided the quote that had been requested. This was the specific reason I came to Phillips vs the other Chevrolet dealers that responded with their generic replies. Jan Engle More

I was in a complicated situation with an early termination of a lease on a Nissan Maxima, they were able to help me get out of the lease after 8 months and get me into a New Traverse. I have neve termination of a lease on a Nissan Maxima, they were able to help me get out of the lease after 8 months and get me into a New Traverse. I have never had a bad experience there. Everyone is always friendly, and willing to take the extra step to make you happy. They have an exceptional service department, very diligent in making sure the customer is satisfied and the necessary repairs get made. The dealership also is very clean, and well cared for, which is a sign of how they treat their employee's and customers. I wish every car buying experience could work this way, and I know I am not the easiest to deal with when it comes to sales. More

I had a very good new truck buying experience here. Eugene Wilson was tremendous to deal with and is helpful to get you what you want. I would send anyone I know his way. And also the service departmen Eugene Wilson was tremendous to deal with and is helpful to get you what you want. I would send anyone I know his way. And also the service department is great to work with. All good people that will help you and explain to you anything you want to know. More

Mr Wilson was personable and professional. It was a pleasure dealing with him. He explained everything and was very knowledgable, and helpful. All personel with delt with were polite and friendly and pleasure dealing with him. He explained everything and was very knowledgable, and helpful. All personel with delt with were polite and friendly and eager to help and please us. They were also very efficient. More